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Dr. Susan Moore, MD

Dr. Susan Moore, MD

Pediatrics*
35+ years of experience

Dr. Susan Moore, MD is a pediatrician in Erie, PA and has over 35 years of experience in the medical field. She graduated from PENNSYLVANIA STATE UNIVERSITY / ABINGTON-OGONTZ CAMPUS in 1987. She is affiliated with Saint Vincent Hospital. She is accepting new patients.

2.7 Star Rating
Based on 20 reviews 2.7 Star Rating (20 reviews)

Practice

4247 W Ridge Rd Erie, PA 16506

At a Glance

  • Area of Expertise
    Dr. Moore specializes in the area of Pediatrics. See board certifications
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Moore's Reviews

Likelihood to recommend Dr. Moore

2.7
20 ratings, 9 with a written review
5 star
35%
35%
4 star
0%
0%
3 star
15%
15%
2 star
0%
0%
1 star
50%
50%

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Knowledgeable and trustworthy.
My children, some of them now adults have been patients of hers for many years.Dr Moore and her staff always make us feel welcomed and heard.We have never felt rushed Iike alot of doctors.I highly recommended her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Meh
She's knowledgeable however not very friendly. Especially to my toddler who was with me for my infants appt. She's not my primary pediatrician but okay in a pinch.
What went well
No results
What could be improved
No results
Helpful
Dec 16, 2024
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Terrible
Showed up 5 minutes late, my two month old son was already overdue for his shots because she canceled my prior appointment. Wouldn't see us because 5 minutes late. Wish I could give zero stars. Wish she cared
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Jul 25, 2023
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Horrific and Incompetent
Dr. Moore was pushed on us when our amazing pediatrician relocated. Dr. Moore is aggressive in her approach to both child and parents. She is incapable of listening to understand and is insensitive. The first time we went to her, I gave her grace thinking that she may be having a bad day. We returned to her a few more times until it became abundantly clear that she does not have the child's best interest and is unwilling to discuss options for treatment and care. It's unfortunate that the PAs, nurses, and staff have to work with her because they are much more in-tune with the big picture and trusting a parent. Communication is so valuable in a doctor -patient-parent relationship and she has either passed her prime or been permitted to operate in a negative, unhelpful manner for too long. There are many pediatrician options in Erie and I would suggest to anyone to look elsewhere. It is evident that the reason we were transferred to Dr. Moore was because she has so few clients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Jun 03, 2023
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Dr. Moore is great!
I’m not sure why people are complaining saying that she is pushy and only wants her way. Isn’t that why you go to a pediatrician? To get help and information from them? If you think you know everything why are you going to a pediatrician? She does a great job. I also read where someone said she is against breast feeding. That is also not true. We’ve had a great experience with her so far and I’d be happy to recommend her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike – Aug 04, 2022
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We tolerated Dr.Moore for a long time and finally switced to a new pediatrician. She has less than no regard for parental choice, and she's condescending and pushy. Parenting is enough of a fight without having my Daughter's doctor as an adversary as well.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Thomas Johnson – Nov 25, 2019
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I WOULD NEVER allow my child to be seen by this doctor again. Dr. Moore is pushy and if you do not agree with her opinion, she will not let it go.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Dec 31, 2018
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Dr. Moore does not care at all what you have to say and does not listen. She is very pushy and wants things done the way she wants. Last time I was in the office with her she was trying to force things on me that I did not feel comfortable with. I felt like I was being harassed. She thinks that she always knows best just because she is a doctor. I would never recommend this doctor to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Jul 08, 2017
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Dr. Moore is not breastfeeding friendly and doesn't always listens to your concerns. She is not up to date on AAP recommendations.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Corry, PA – Jun 27, 2017
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About Me

biography

Dr. Susan Moore, MD is a pediatrician in Erie, PA and has over 35 years of experience in the medical field. She graduated from PENNSYLVANIA STATE UNIVERSITY / ABINGTON-OGONTZ CAMPUS in 1987. She is affiliated with Saint Vincent Hospital. She is accepting new patients.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Pennsylvania State University / Abington-ogontz Campus

    Medical School, 1987
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Allegheny Helath Network Health and Wellness Pavilion4247 W Ridge Rd Erie, PA 16506
1

Affiliated Hospitals

  • Saint Vincent Hospital

    232 W 25th St
    Erie, PA 16544

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality