Dr. Susan Malley, MD
Obstetrics & Gynecology*
30+ years of experience
Dr. Susan Malley, MD is an obstetrician gynecologist in Rye, NY and has over 30 years of experience in the medical field. She graduated from Wayne State University School of Medicine in 1991. She is affiliated with medical facilities such as South County Hospital and Phelps Hospital. She is accepting new patients and telehealth appointments.
4.2 Star Rating
Based on 69 reviews 4.2 Star Rating (69 reviews)
Practice
1 Theall Rd Rye, NY 10580Telehealth available
Compare Dr. Susan Malley, MD with other Obstetrician Gynecologists near you
Dr. Malley is a Healthgrades Choice provider in Obstetrics & Gynecology
The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology
- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
Experience Check
Search for experience in a specific area
Dr. Malley's Reviews
Likelihood to recommend Dr. Malley
4.2
69 ratings, 32 with a written review
| 5 star | 81% | 81% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 19% | 19% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Went in for an annual well women’s exam. She made a lot of small friendly talk but that’s not what I’m there for. All she did was a Pap smear and breast exam - no pelvic exam. This is the shortest well woman exam I’ve had. Guess Westmed just hires anyone.
What went well
- I felt respected
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Stamford, CT – Jul 31, 2023
Hi. I am sorry that you felt your exam was too... Read More
Post a ResponseAre you Dr. Malley?
Dr. Malley is both compassionate and competent. She takes the time to listen and is clear with her communications. She is truly excellent!
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
3 others found this helpful
Helpful
Jan 20, 2022
thank you for the lovely review. i am glad you... Read More
Post a ResponseAre you Dr. Malley?
Dr. Malley has taken care of me and my 3 sisters for years. We would never leave her! She has a genuine warmth and down to earth style. I always leave feeling better, no matter the reason for my appointment.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
4 others found this helpful
Helpful
liz c. – Nov 09, 2021
Dr. Malley's Reply –
thank you liz, that means so much to me! -sm
Post a ResponseAre you Dr. Malley?
Terrible office.My daughter took the day off from work to see Dr. Malley. She was never told that the office moved to Putnam hospital. She missed her appointment . They were then only able to get her an appointment a month away.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 15, 2021
i agree that during the pandemic our office was... Read More
Post a ResponseAre you Dr. Malley?
I love Dr. Malley, she is a fantastic doctor who cares about her patients. I have never felt judged or uncomfortable in discussing any gynecological issues or concerns. Her office staff is somewhat incompetent, and it is difficult to get into contact with them but overall nothing out of line.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
5 others found this helpful
Helpful
Oct 16, 2020
Post a ResponseAre you Dr. Malley?
Dr. Malley is a totally awesome professional that is one of a kind. She has been treating my mom and has so much patience and care, Dr. Malley is a gem.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rospeg – Jul 17, 2020
Post a ResponseAre you Dr. Malley?
Dr. Malley and her staff are professional, knowledgeable, kind and caring. My questions are always answered with clarity and support to be sure I understand. There is no other place I'd rather receive care, and mine can get complicated, than with Dr. Malley and her crew. My husband says to say she's fantastic!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Susan Carboni – Jun 29, 2020
Post a ResponseAre you Dr. Malley?
Dr Malley and her staff are wonderful. I have been a patient of Dr Malley's for over 12 years and continue to see her even though I moved an hour away. She helped me through several different biopsies and always showed compassion. I feel very fortunate to have her as my gynecologist....
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Mar 01, 2020
Post a ResponseAre you Dr. Malley?
I had a couple things happen or didn't happen when leaving messages...Dr Malley explained and apologized.... which makes me happy because she is a smart doctor that cares about her patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 16, 2018
Post a ResponseAre you Dr. Malley?
I absolutely love Dr. Malley, she is awesome and very informative. She makes me feel very comfortable, she explains things to me in different ways so that I can understand it. She is genuinely a kind hearted person and cares about her patients through and through!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Melissa – Apr 04, 2018
Post a ResponseAre you Dr. Malley?
One of the most caring physicians, I have ever had the pleasure of meeting. As a medical professional myself, that statement does not come lightly. She is thorough, understanding, and actually listens to her patient's concern's. She takes time to address individuality and comprehends that what's right for one isn't right for all. Her follow through with care is exceptional, and I am so glad I found her!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christina in Cortlandt Manor, New York – Apr 04, 2018
Post a ResponseAre you Dr. Malley?
I can recommend this doctor as someone who didn’t make me feel rushed and seemed to know her stuff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lbk in Newtown, CT – Jan 08, 2018
Post a ResponseAre you Dr. Malley?
Dr. Malley is really extraordinary. She has a gift for making people feel at ease and relaxed, yet she listens carefully, is very smart and gets things accomplished. I mentioned something to her nurse in passing about an unrelated health concern, and Dr. Malley got right at it, found a specialist and got that started. The whole staff is pleasant and defuses what's normally a stressful situation. I'm grateful to have found Dr. Malley.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
13 others found this helpful
Helpful
Somers, NY – Jun 23, 2017
Post a ResponseAre you Dr. Malley?
Dr Malley is beyond awesome!! She helped my mom who is elderly, but had an issue that Dr. Malley was able to resolve with patience, expertise, and a wonderful demeanor!! It is hard to believe that a doctor so kind and caring actually still exists! She is a very special person as well as a skilled physician! Her nurse and ALL members of the staff were FANTASTIC!! This is honestly one of the BEST DOCTORS THAT I HAVE SEEN IN A LONG, LONG TIME!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
15 others found this helpful
Helpful
Maggie in Carmel NY – Jun 13, 2017
Post a ResponseAre you Dr. Malley?
Been a patient for several years. Would never go back to the big "Costco" physicians when I have Dr. Malley. She knows me and my issues, remembers my previous concerns and makes each visit like catching up with an old friend. I finally brought my oldest daughter in for a chat with Dr. Malley and my daughter fell in love with her, too.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
14 others found this helpful
Helpful
Lydia in Katonah, NY – May 14, 2017
Post a ResponseAre you Dr. Malley?
I needed to be seen right away, and my previous gynecologist wouldn't see me for a week. I called Dr. Malley, my sister's doctor, and her office went out of their way to fit me in. I cannot say enough nice things about Dr. Malley and her office. It's small and personal, as was the care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
15 others found this helpful
Helpful
Coleen in Bedford, NY – May 09, 2017
Post a ResponseAre you Dr. Malley?
After several phone calls to the office to request follow up on lab tests, I still have never received a call back. I've been trying to get this info for almost 3 months. While I liked the doctor, the office staff is extremely incompetent and I don't think I can go back. Horrible patient follow up.
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Yorktown Heights, NY – May 04, 2017
Post a ResponseAre you Dr. Malley?
There is something kind of creepy about Dr. Malley. It's like she is pretending to be kind and caring but it's fake. I also overheard her being very harsh with an employee in the office. I would never go back.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Lu in Fairfield Co. – Apr 23, 2017
Post a ResponseAre you Dr. Malley?
She is the best doctor I ever had. She is patient, extremely kind, understanding...everything you could want in a doctor. I have major anxiety before procedures and she has never once made me feel ashamed for being scared. I recently moved away, but I still drive 45+ minutes just to see her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Alison in Beacon, NY – Mar 29, 2017
Dear Alison, thank you for making the drive, and... Read More
Post a ResponseAre you Dr. Malley?
Love dr Malley shes so sweet and
Very informative definitely feel in great hands with this doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Caroline in Brewster, NY – Jan 27, 2017
Post a ResponseAre you Dr. Malley?
Leave a review
How was your experience with Dr. Malley?Overall Patient Satisfaction
69responses
Likelihood of recommending Dr. Malley to family and friends is 4.246377 out of 5
About Me
care philosophy
I spend much of my first visit with new patients getting to know their history: medical, familial and emotional, as this all comes to bear on their need for women's health care, from pediatric to post-menopausal patients. I enjoy teaching, and...read morebiography
In addition to being a physician, I am mother to 3 children (one done, 2 in college), and 2 dogs.I am an advocate for the rights of women and any group that may be marginalized or underrepresented.
Every day,...read more
Obstetrics & Gynecology
Pediatric Medicine
Female Adolescent Medicine
Gynecology
Pediatric Gynecology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Cedars-sinai Medical Center/ucla School Of Medicine
Residency Hospital, 1995Cedars Sinai-ucla
Internship Hospital, 1992Wayne State University School Of Medicine
Medical School, 1991Adelphi University
Undergraduate School, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
French
Spanish
Dr. Malley is a Healthgrades Choice provider in Obstetrics & Gynecology
Patient Choice Award, 2008-2012
WAG Magazine Most Distinguished Physician, 2010
Most Compassionate Physician Award, 2010-2012
Focus on Breast Cancer
Insurance Check
Search for your insurance carrier and choose your plan type
Locations
Practice
Practice
Practice
Specialty Surgery Center of Connecticut1281 E Main St Stamford, CT 06902
Practice
Affiliated Hospitals
- Recipient of 4
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
93%Patients said they were given information about recovering at home9% higher than the national average
83%Patients said that doctors always listened to them and explained things well7% higher than the national average
- Recipient of 8
hospital awardsPatient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
81%Patients said that nurses always listened to them and explained things well6% higher than the national average
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
77%Patients said that doctors always listened to them and explained things well1% higher than the national average
Learn more about how Healthgrades measures Hospital Quality