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Dr. Susan Lake, DO

Dr. Susan Lake, DO

Family Medicine*
30+ years of experience

Dr. Susan Lake, DO is a family medicine physician in Columbus, OH and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF PHOENIX / NORTHERN CALIFORNIA CAMPUS in 1992.

3.1 Star Rating
Based on 25 reviews 3.1 Star Rating (25 reviews)

Practice

420 N James Rd Columbus, OH 43219

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Dr. Lake's Reviews

Likelihood to recommend Dr. Lake

3.1
25 ratings, 9 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
16%
16%
2 star
0%
0%
1 star
40%
40%

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Always takes time to listen. Never rushes me. Very knowledgeable and thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 20, 2022
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Dr lake just understands what your going through or dealing with love love love her!!!!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stefani – Nov 23, 2020
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Love her regardless she is knowledgeable and amazing love her so much!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Justin – Nov 23, 2020
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Dr Lake is inattentive, gave me diagnosis that was completely wrong! She did not look at the notes from The X-ray. Seems pre occupied all the time.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 20, 2019
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A very cold and uncaring physician who seemed to be concerned about how much money they can get out if you. This doctor stopped excepting Medicare and Medicaid and which meant that alot if elderly patients had to find new doctors; they refused to do referrals and could seemed to care less !
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Columbus – Dec 08, 2017
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I liked my visits with Susan, as far as her personality. But, her hours were weird, no appointments after 12:40 pm. Front desk gal, Marva, was moody. She charged me for a yearly physical, 4 months before due, and trotted herself back to exam room to tell me my "balance due". Her response was, "oh". No apology. Last visit, 9 tubes of blood. BTW I have slightly high BP, cholesterol and sugar. Passed out cold. Finally got on my feet to talk to Marva. FUN! No one even called to check on me. Done.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
P. in Columbus, OH – Jan 18, 2017
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The staff, including the doctor, didn't seem to really care about me as a patient. My problem was just kind of brushed off. I called back with a question and the lady who spoke to me just seemed rude. Will not be returning
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Nov 15, 2016
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Having to pay out of pocket to join her weight loss program ($75 to join and $50 EVERY 2 weeks) to receive a prescription for weight loss seems very unfair. If not illegal. Having been prescribed medication for weight loss in the past, I meet all the criteria as a good candidate, but since I can not afford Dr Lakes 'program', no prescription for me. Unethical. Instead of addressing this professionally and personally the Dr let the receptionist and nurse shoo me away coldly. AlsoWait time 30+min
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
AAB in Westerville, Ohio – Oct 22, 2016
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Dr. Lake was recommended to me by some colleagues from work. Dr. Lake is very knowledgeable, and has good connections within community to refer to if needed. She has always been able to resolve my issue of concern within one visit. She does tend to leave appointments abruptly without saying good bye, or asking if I have any further questions. The first couple visists I had during which she left the room, I anticipated her return as she did not say anything on the way out the door.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
Joanne in Columbus, OH – Apr 30, 2016
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About Me

biography

Dr. Susan Lake, DO is a family medicine physician in Columbus, OH and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF PHOENIX / NORTHERN CALIFORNIA CAMPUS in 1992.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Phoenix / Northern California Campus

    Medical School, 1992
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Columbus VA Ambulatory Care Center420 N James Rd Columbus, OH 43219
1

Osu Heart Center at Gahanna

Gahanna Family Practice4550 N Hamilton Rd Columbus, OH 43230
2