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Dr. Susan Jacobi, MD

Dr. Susan Jacobi, MD

Internal Medicine*
35+ years of experience

Dr. Susan Jacobi, MD is an internist in Urbandale, IA and has over 35 years of experience in the medical field. Dr. Jacobi has extensive experience in Osteoporosis & Screening. She graduated from University of Iowa Carver College of Medicine in 1986. She is affiliated with medical facilities such as Grinnell Regional Medical Center and Mercyone Des Moines Medical Center. She is accepting new patients.

2.5 Star Rating
Based on 38 reviews 2.5 Star Rating (38 reviews)

Practice

8421 Plum Dr Urbandale, IA 50322

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Dr. Jacobi's Reviews

Likelihood to recommend Dr. Jacobi

2.5

38 ratings, 23 with a written review
5 Star
32%
32%
4 Star
5%
5%
3 Star
3%
3%
2 Star
5%
5%
1 Star
55%
55%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jessica Noneya – May 19, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tresa Overstreet – Nov 15, 2023
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Aug 02, 2023
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Mar 24, 2023
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
N/A – Jan 08, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Disappointed in Urbandale – Oct 30, 2021
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
K – Aug 29, 2021
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Patricia Canney (Ashley Jackson) – Apr 28, 2020
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Apr 28, 2020
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What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 15, 2020
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What went well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lyn Foshe – Jan 28, 2020
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What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Joanna – Nov 15, 2019
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Sep 13, 2019
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What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Mar 10, 2019
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 person found this helpful
Helpful
Nancy in Des Moines – Feb 22, 2019
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
K. Jones in Des Moines, IA – Sep 26, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dan P. in West Des Moines, IA – Jun 13, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
MJ in Des Moines, IA – Apr 16, 2017
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 people found this helpful
Helpful
Gloria in West Des Moines, IA – Apr 14, 2017
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Urbandale, IA – Feb 22, 2017
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About Me

biography

Dr. Susan Jacobi, MD is an internist in Urbandale, IA and has over 35 years of experience in the medical field. Dr. Jacobi has extensive experience in Osteoporosis & Screening. She graduated from University of Iowa Carver College of Medicine in...read more
  • Internal Medicine

  • Rheumatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University

    Fellowship Hospital, 1992
  • Vanderbilt University

    Residency Hospital, 1989
  • University Of Iowa Carver College Of Medicine

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
Rheumatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office8421 Plum Dr Urbandale, IA 50322
1

Affiliated Hospitals

  • Grinnell Regional Medical Center

    210 4th Ave
    Grinnell, IA 50112

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • UnityPoint Health-Iowa Methodist Medical Center

    1200 Pleasant St
    Des Moines, IA 50309
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Mercyone Des Moines Medical Center

    1111 6th Ave
    Des Moines, IA 50314
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality