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Dr. Susan Jackson, DO

Dr. Susan Jackson, DO

Family Medicine*

Dr. Susan Jackson, DO is a family medicine physician in Binghamton, NY. She is affiliated with medical facilities Our Lady of Lourdes Memorial Hospital and UHS Binghamton General Hospital. She is accepting new patients and telehealth appointments.

3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)

Practice

276-280 Robinson St Binghamton, NY 13904
Telehealth available
(607) 722-2769

At a Glance

  • Area of Expertise
    Dr. Jackson specializes in the area of Family Practice/OMT. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ • See hospitals
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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

3.0
6 ratings, 3 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Wonderful caring doctor
Dr Jackson has been my family’s doctor for a very long time. She usually does run behind a little but it’s because she takes her time with each and every patient. Maybe Lourdes need to not schedule so many patients. I would highly recommend her.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
RedDawn – Oct 26, 2023
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Overloaded with patients
2 hour waits to get seen, because she has lots of patients, but not computer patience. I'm on Medicaid but still deserve medical treatment. Keeps pushing me to Specialists who have no training in Chiari Malformation.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Cate – May 16, 2022
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She was very professional, and
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Oct 10, 2020
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Know Before You Go

About Me

biography

Dr. Susan Jackson, DO is a family medicine physician in Binghamton, NY. She is affiliated with medical facilities Our Lady of Lourdes Memorial Hospital and UHS Binghamton General Hospital. She is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kansas City University College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
- 
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office276-280 Robinson St Binghamton, NY 13904
1

Practice

Office280 Robinson St Binghamton, NY 13904
2

Affiliated Hospitals

  • Our Lady of Lourdes Memorial Hospital

    169 Riverside Dr
    Binghamton, NY 13905
    Recipient of 19
    hospital awards

    Surgical Care Excellence Award™ (2025, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • UHS Binghamton General Hospital

    10-42 Mitchell Ave
    Binghamton, NY 13903
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality