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Dr. Susan Iorio, MD
Dermatology*
25+ years of experience
Dr. Susan Iorio, MD is a dermatologist in Surprise, AZ and has over 25 years of experience in the medical field. Dr. Iorio has extensive experience in Skin Cancer & Excision. She graduated from Tulane University School of Medicine in 1997. She is affiliated with St. Joseph's Hospital and Medical Center. She is accepting new patients.
2.5 Star Rating
Based on 43 reviews 2.5 Star Rating (43 reviews)
Practice
14725 W Mountain View Blvd Surprise, AZ 85374At a Glance
- Area of Expertise
- Hospital Satisfaction
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Dr. Iorio's Reviews
Likelihood to recommend Dr. Iorio
2.5
43 ratings, 13 with a written review
| 5 star | 30% | 30% |
| 4 star | 7% | 7% |
| 3 star | 2% | 2% |
| 2 star | 5% | 5% |
| 1 star | 56% | 56% |
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Dr. Iorio looked at my area of concern and stated, “that’s not cancer.” No testing. Six months later I had the basal cancer in that area of concern removed via Mohs procedure. Dr. Iorio made me feel like a hypochondriac while my Northern dermatologist takes skin issues seriously. Dr. Iorio is dangerously casual and cold. Made me feel foolish for suggesting I might have a problem. Office tried to charge copay when I had met my out of pocket expenses. She said, “oh wait now I see it” but would have gladly taken a copay…I’ve never had that happen anywhere else.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mary McHugh – Jun 27, 2023
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Very pleasant, knowledgeable and skilled.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
DDBahadir – Mar 09, 2023
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Dismissive
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
2 others found this helpful
Helpful
Eric – Oct 07, 2022
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Front desk was excellent.Wait time in examination room was close to 45 minutes very frustrating.
What went well
- Office environment
- Staff friendliness
What could be improved
- Long wait times
1 other person found this helpful
Helpful
May 02, 2022
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Dr Lorio is the best doctor I have ever been to! She listens to all my concerns, takes her time, is patient with all my questions and takes her time answering them.
What went well
- Listened & answered questions
What could be improved
No results
1 other person found this helpful
Helpful
Colleen C. – Jul 19, 2021
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She was warm and friendly and explained everything I'm detail. I had several questions and she answered all of them In a way that I could understand. I could tell that she cared about her patients. I really felt like I could trust her and have recommended her to friends and family.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Michelle – Nov 07, 2020
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This was my second visit to dr.Iorio.i can't say enough about dr.Iorio and her staff! She is very professional and knowledgeable. She is caring but strait forward about your issues.Not wishy-washy.I wouldn't hesitate to recomend her to anyone! She'll be my dermatologist from here on out!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Linda Collins – Jul 30, 2019
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Same as all the negative above - hardly listened to me when I attempted to explain the several Mohs surgeries I had in the past - dismissed several suspect areas that in the past had erupted to being cancerous.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
7 others found this helpful
Helpful
AZ – Jun 04, 2019
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I made an appointment for a rash on my neck and chest and to have a skin cancer check.
Dr Iorio spent about 2 minutes in the room with me, she didn't even address the skin cancer check I felt like she had more important things to do than see me.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Sandi in Surprise – Mar 21, 2018
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Dr. Iorio misdiagnosed me and after many hospitalizations and tens of thousands of dollars later, she has the audacity to keep sending me a $70 bill! Beware!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Farmingdale, NY – Sep 11, 2017
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Very dismissive, brusque and shows now warmth, empathy in the slightest.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
4 others found this helpful
Helpful
Phoenix, AZ – Aug 04, 2017
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Prompt, professional & knowledgeable, can't ask for anything more. Excellent doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
JD in Surprise, AZ – Apr 14, 2016
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Awful. Will never go back unless I want to experience her curt, unfriendly, uncaring demeanor
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
11 others found this helpful
Helpful
Dallas, TX – Dec 24, 2015
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How was your experience with Dr. Iorio?Overall Patient Satisfaction
43responses
Likelihood of recommending Dr. Iorio to family and friends is 2.511628 out of 5
About Me
biography
Dr. Susan Iorio, MD is a dermatologist in Surprise, AZ and has over 25 years of experience in the medical field. Dr. Iorio has extensive experience in Skin Cancer & Excision. She graduated from Tulane University School of Medicine in 1997. She...read moreDermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Mercy Hospital Pittsburgh
Residency HospitalTulane University School Of Med
Residency HospitalTulane University School Of Medicine
Medical School, 1997
American Board of Medical Specialties®
American Board of Dermatology®
-
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Eczema
Locations
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Affiliated Hospitals
- Recipient of 11
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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