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Dr. Susan Hsu, MD

Dr. Susan Hsu, MD

Family Medicine*
25+ years of experience

Dr. Susan Hsu, MD is a family medicine physician in Pleasanton, CA and has over 25 years of experience in the medical field. She graduated from George Washington University School of Medicine & Health Sciences in 1995. She is affiliated with medical facilities Washington Hospital and Kaiser Permanente San Leandro Medical Center. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 16 reviews 4.6 Star Rating (16 reviews)

Practice

7601 Stoneridge Dr Pleasanton, CA 94588
Telehealth available

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Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

4.6

16 ratings, 5 with a written review
5 Star
81%
81%
4 Star
13%
13%
3 Star
0%
0%
2 Star
0%
0%
1 Star
6%
6%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Apr 07, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
FREMONT, CA – Jun 12, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shane Llamas in Milpitas, Ca. – Mar 05, 2018
×Post a ResponseAre you Dr. Susan Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Erin in Union City CA – Mar 18, 2017
×Post a ResponseAre you Dr. Susan Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Carmella in Fremont, CA – May 03, 2016
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About Me

biography

Dr. Susan Hsu, MD is a family medicine physician in Pleasanton, CA and has over 25 years of experience in the medical field. She graduated from George Washington University School of Medicine & Health Sciences in 1995. She is affiliated with medical...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • George Washington University School Of Medicine & Health Sciences

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Chronic Pain Management at Pleasanton Medical Offices7601 Stoneridge Dr Pleasanton, CA 94588
1

Affiliated Hospitals

  • Washington Hospital

    2000 Mowry Ave
    Fremont, CA 94538
    Recipient of 8
    hospital awards

    Surgical Care Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said their room and bathroom were always kept clean

    13% higher than the national average

    View all patient feedback
  • Kaiser Permanente San Leandro Medical Center

    2500 Merced St
    San Leandro, CA 94577
    Recipient of 3
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality