background
background
Dr. Susan Fong, MD

Dr. Susan Fong, MD

Pediatrics*

Dr. Susan Fong, MD is a pediatrician in San Carlos, CA. She is affiliated with Lucile Packard Children's Hospital Stanford.

3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)

Practice

301 Industrial Rd San Carlos, CA 94070
(650) 596-4000

At a Glance

ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Fong's Reviews

Likelihood to recommend Dr. Fong

3.7
3 ratings, 2 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr Fong refuses patients that aren’t regulars
I made an appointment for my son as DR Fong is a partner of his regular dr who is out on vacation. I received multiple messages of dr Fong refusing to see my child - after telling me he should be seen. she didn't want to see my child for no other reason than he wasn't one of her regular patients. don't believe the "working as a team" because she is not a team player and would rather something happen to my child than see him. stay away!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Honest T – Jan 29, 2023
×Post a ResponseAre you Dr. Fong?
Dr. Fong is a great doctor because she cared enough to listen patiently to us, which led to the correct diagnosis that other doctors had missed previously. She also explains things to us clearly, which makes a difference in choosing and administrating prescriptions to our sons. We highly recommend her and we still go to her after we moved 35 miles away.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kuok Ling in Livermore, CA – Jul 31, 2017
×Post a ResponseAre you Dr. Fong?

Leave a review

How was your experience with Dr. Fong?

Know Before You Go

About Me

biography

Dr. Susan Fong, MD is a pediatrician in San Carlos, CA. She is affiliated with Lucile Packard Children's Hospital Stanford.

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Berkeley

    Medical School
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting the Best Care for Your Child

Locations

Practice

Sutter Bay Medical Foundation301 Industrial Rd San Carlos, CA 94070
1

Practice

Office325 Distel Cir Los Altos, CA 94022
2

Practice

Office2652 El Camino Real Santa Clara, CA 95051
3

Affiliated Hospitals

  • Lucile Packard Children's Hospital Stanford

    725 Welch Rd
    Palo Alto, CA 94304
Learn more about how Healthgrades measures Hospital Quality