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Dr. Steven Charles, MD

Dr. Steven Charles, MD

Ophthalmology*
35+ years of experience

Dr. Steven Charles, MD is an ophthalmologist in Germantown, TN and has over 35 years of experience in the medical field. He graduated from University of Miami Miller School of Medicine in 1987. He is affiliated with medical facilities such as Baptist Memorial Hospital for Women and Baptist Memorial Hospital-Memphis.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

1432 Kimbrough Rd Germantown, TN 38138

At a Glance

  • Areas of Expertise
    Dr. Charles specializes in the areas of Ophthalmology & Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Charles' Reviews

Likelihood to recommend Dr. Charles

4.1
18 ratings, 6 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Appointment
Had appointment at 9:00 am left at 2:00 pm never saw the doctor, is he GOD, open the front door to a over filled patient room, where I had to wait in my car, in the other buildings parking lot, made two round of there procedures, the last round was to see the doctor, never made it, also one of my employees went to him with blood vessels busted in his eye , this same doctor said there was nothing wrong and talked to him in an argent and rude manner, and he is the best around, he needs to stick to his Medicare patients.
What went well
No results
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Mark Quinton – Mar 30, 2023
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I have nothing but praise for all my experiences and the work Charles Retina Institute has done for me...from Dr. Charles and associates to technicians and all other employees
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty Shelton – Jan 27, 2021
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Extraordinary doctor. I am so grateful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 28, 2019
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Some complain about the wait but maybe the motto should be Well Worth The WAIT! Remember, CRI is dealing with the most delicate and difficult part of the eye (retina) so it's natural that the appointments take time. Plus, he is thorough in testing and takes each individual's case very seriously. Dr Charles is probably the best retina surgeon in the US (if not the world)! He is straightforward, brilliant, innovative and always a perfectionist! There will never be another Dr Steve Charles!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 others found this helpful
Helpful
John Kevin Holbrook in Paintsville, KY – Jan 08, 2017
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Arrogant jerk. Don't waste your time because you'll wait there all day to be blown off. Awful.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
B in Memphis,TN – Oct 14, 2016
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I have been seeing Dr. Charles since February 2014. I had a torn retina and he did surgery that day. I have had two torn retinas in my right eye and 5 torn retinas in the left eye. He has been great treating me. Every time something happens to my eyes he always gets me in and takes care of my problem. The staff at the office have always been extremely nice to me. The staff at Hamilton Eye Institute have been great and always treat me with professional care. I would put them up against anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
13 others found this helpful
Helpful
Brenda Biffle in Fulton, MS – Mar 19, 2016
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Leave a review

How was your experience with Dr. Charles?

About Me

biography

Dr. Steven Charles, MD is an ophthalmologist in Germantown, TN and has over 35 years of experience in the medical field. He graduated from University of Miami Miller School of Medicine in 1987. He is affiliated with medical facilities such as Baptist Memorial Hospital for Women and Baptist Memorial Hospital-Memphis.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Miami Miller School Of Medicine

    Medical School, 1987
  • Natl Eye Inst-bethesda/u Md

    Fellowship Hospital, 1975
  • Bascom Palmer Eye Inst

    Residency Hospital, 1973
  • Miami-jackson Memorial Hospital

    Internship Hospital, 1970
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Ophthalmology
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Czech

Focus on Diabetic Macular Edema

Locations

Practice

Charles Retina Institute PC1432 Kimbrough Rd Germantown, TN 38138
1

Practice

Glen Edward Bryant JR.303 W Polk Ave Ste A West Memphis, AR 72301
2

Practice

Office6401 Poplar Ave Ste 190 Memphis, TN 38119
3

Practice

Office2684 W Oxford Loop Oxford, MS 38655
4

Affiliated Hospitals

  • Baptist Memorial Hospital for Women

    6225 Humphreys Blvd
    Memphis, TN 38120
    Recipient of 4
    hospital awards
  • Methodist University Hospital

    1265 Union Ave
    Memphis, TN 38104
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Memorial Hospital-Memphis

    6019 Walnut Grove Rd
    Memphis, TN 38120
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality