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Dr. Stanley Potocki Jr, MD

Dr. Stanley Potocki Jr, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Stanley Potocki Jr, MD is an otolaryngology-head and neck surgery specialist in Lubbock, TX and has over 30 years of experience in the medical field. He graduated from TEXAS TECHNICAL UNIVERSITY in 1994. He is affiliated with Covenant Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 124 reviews 4.8 Star Rating (124 reviews)

Practice

3802 22nd St Ste 100 Lubbock, TX 79410

At a Glance

  • Areas of Expertise
    Dr. Potocki Jr specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Potocki Jr's Reviews

Likelihood to recommend Dr. Potocki Jr

4.8
124 ratings, 83 with a written review
5 star
91%
91%
4 star
3%
3%
3 star
1%
1%
2 star
0%
0%
1 star
5%
5%

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Misleading office staff
I am suffering from vertigo that gives me nausea and vomiting. It is very debilitating during everyday life. I made the appt Aug 1st and the earliest they had was Sept 25. I specifically asked if Potocki was in network with Covenant employee ins Providence BCBS plan and was told yes. Today, 3 days before my appt I get a call from Sally saying my ins is out of network, that I could come in as self pay or see Dr Fell in NOVEMBER. I have already been waiting my time being dizzy everyday. Only way they were willing to work with me is if I came in as private pay, private pay for a specialist. Specialist are expensive even with insurance. Highly do not recommend this office.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Felicity Loewen – Sep 22, 2023
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Dr. Potocki and his staff are phenomenal
Dr. Potocki and his staff went above and beyond in solving my sinus problems. From the ladies at the front desk to the nurses and all other staff, this place cares. Scheduling is always very easy and I never have to wait long in the waiting area. I cannot recommend this place enough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bryce Smith – Jun 03, 2023
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I arrive early and I was in an exam room in less than 5 minutes. I was seen by the doctor in just s few minutes. After answering a few questions the next step in my treatment was decided. In less than 15 minutes I was on my way home.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jul 23, 2021
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Dr Potocki is a very caring and knowledgeable physician. His staff is also ver helpful.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
Helpful
Susan – Jun 17, 2021
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Dr. Potocki is an excellent doctor. His office staff and nurses are very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 15, 2021
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Dr. Potocki and his staff are professional, they are very courteous, and helpful. Dr. Potocki discusses the treatment plan very well. And his performance is exemplary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian – Apr 20, 2021
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Only had one visit. Went very smooth.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2021
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Dr Potoki, Is a wonderful physician. His staff is friendly and he is thorough. Their reminder system is helpful with reminders. Very kid friendly and short wait times. His nurses are great with return call time and really kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2021
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Extremely happy with every phase of Dr. Potocki's clinic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry Loftin – Dec 06, 2020
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Personable. Dr. didn’t rush and seemed very knowledgeable. Friendly
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 12, 2020
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Everyone was friendly and very caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Donna Norton – Jun 24, 2020
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The entire office and staff are always professional, clean and organized. Wait times are minimal and attitudes are positive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel Stuckey – Jun 09, 2020
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In and out quickly. He was very polite and answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 03, 2020
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Need More answers so I'll wait until next visit Friendly staff and Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Olga – May 29, 2020
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Very professional
What went well
No results
What could be improved
No results
Helpful
Steve – May 24, 2020
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Very informative. Explained in detail. Very polite. And very clean and comfortable office.
What went well
No results
What could be improved
No results
Helpful
May 01, 2020
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Extremely pleased with surgical outcomes and the fantastic post op care I have received these past 2-3 months. Healed nicely and released for a year!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lucinda Ward – Apr 30, 2020
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I've waited over 20 years for a referral to an E.N.T. and could not ask for a better experience. Dr. Potocki actually treated me with respect and is fully invested in correcting all of my sinus and hearing problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nathaniel Lockridge – Apr 25, 2020
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Dr. Potocki is the best ENT in town. He is the nicest doctor ever and truly cares about his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 22, 2020
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Very professional, explained everything so that I understood before the procedure. I went in suffering, and can now breathe. Great aftercare. Friendly, considerate, and kind staff. I highly recommend Dr. Podocki.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 19, 2020
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About Me

biography

Dr. Stanley Potocki Jr, MD is an otolaryngology-head and neck surgery specialist in Lubbock, TX and has over 30 years of experience in the medical field. He graduated from TEXAS TECHNICAL UNIVERSITY in 1994. He is affiliated with Covenant Medical Center. He is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Technical University

    Medical School, 1994
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office3802 22nd St Ste 100 Lubbock, TX 79410
1

Affiliated Hospitals

  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality