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Dr. Sophia Streete-Smalls, MD

Dr. Sophia Streete-Smalls, MD

Family Medicine*
25+ years of experience

Dr. Sophia Streete-Smalls, MD is a family medicine physician in Jamaica, NY and has over 25 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1998. She is affiliated with Plainview Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 31 reviews 3.6 Star Rating (31 reviews)

Practice

11513A Merrick Blvd Jamaica, NY 11434
Telehealth available

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Dr. Streete-Smalls' Reviews

Likelihood to recommend Dr. Streete-Smalls

3.6
31 ratings, 13 with a written review
5 star
52%
52%
4 star
16%
16%
3 star
0%
0%
2 star
3%
3%
1 star
29%
29%

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Amazing Doctor
Dr. Smalls is amazing. She is knowledgeable, compassionate, professional and experienced. The office visit is always pleasant and you dont feel rushed like when you see other doctors. She takes time to listen and educate. She is a gem in the community.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Ramsay – Nov 08, 2024
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The staff at this office is absolutely horrible. They do not have any respect for patients. I am looking for another doctor.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Jun 25, 2020
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I can’t say dr smalls is the worst doctor she’s very caring and professional However!!!!!!!!! Her staff is the worsttt very unprofessional and if they continue being so hostile to patients then no one is going to want to go there if they didn’t want to a be a nurse why are they working there they are so miserable and it seems like they don’t like their job I had to switch doctor and go somewhere else because I don’t tolerate the long waiting time, with the rudeness. You can’t even ask them a question without them getting upset. Might as well treat my damn self if that’s how they gonna treat me.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jhnel Caseley – May 08, 2020
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I visited Dr. Streete- Smalls office twice.She is very kind, caring, thorough and she listen to me, spent quality time with me. I love her and her staff.With all that's happening in Healthcare right now, patients want to feel that their concern and health issues are addressed and she does that.i have search so hard to find a good Doctor and thank God i found her by commendation from other patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Veronica Bruce – Feb 25, 2019
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Worse doctors office ever, receptionist are completely unprofessional
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Apr 12, 2018
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Dr. Streete -Smalls Front office staff is THE worst! Very unprofessional, judgemental, and non-comforting. My father is elderly and has a series of health issues going on. Whenever I call to make an appointment, the front office staff is rude, kissing their teeth with an attitude, and reprimanding is if scolding a child. The person who always answers the phone is named "Lana" so she says, She has a very thick caribean/west indian accent. It's always difficult to get an appointment without hassle
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
F. Richardson – Jan 23, 2018
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Ok. I called about my inhaler and don't you know I hear this woman in the back saying I don't stop calling...very rude....not professional
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
None in Westbury, NY – Jan 11, 2017
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Dr. Smalls is a highly proficient and detailed doctor who cares but her front desk personnel is very rude with an univiting disposition. It is unfortunate that there are a poor reflection of this office and doctor. The other problem is the excessive wait time which be as much as 2 1/2 hours. For these reasons I would not recommend this office.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Queens, NY – Nov 28, 2016
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Unprofessional! The staff is rude and dismissive. They are clearly unable to handle workload and as a result even the simplest matters are handled inefficiently. I personally would not recommend this office to a rat
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Apr 19, 2016
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I've been seeing Dr. Sophia Streete Smalls for about 15years. She is knowledgeable, efficient and pleasant. She has an excellent bedside manner. As her patient, I feel comfortable discussing personal issues and feel confident with the education that she provides. She has a warm demeanor and a bright smile that often will put you at ease during your visit. I often recommend my family and friends to Dr. Smalls. She is one of the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Califon, NJ – Mar 17, 2016
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The receptionist are very unprofessional and unorganized. I am not sure if the Doctor is aware or if she tries to play clueless. Overall the Doctor is late almost every appointment. I have a appointment at 9am she shows up at 10.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Feb 20, 2016
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My children and I have being patients of Dr. Smalls for 16 years now. She is an excellent family doctor. She listens and explain things in a way for you understand, you can ask questions and get answers. She works very well with my children and that's everything to me. I would definitely recommend her without a doubt to anyone who needs a great doctor and I do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
M. Rose in Laurelton, NY – Jan 18, 2016
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I would recommend Dr. Streete Smalls because she is diligent with following up, she listens and & she communicates in a timely and effective manner. I trust her judgment. She focuses on the goal of achieving good health in her patients. I like Dr. Smalls because she respects my point of view.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Brenda G. in Queens, NY – Jan 07, 2016
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About Me

biography

Dr. Sophia Streete-Smalls, MD is a family medicine physician in Jamaica, NY and has over 25 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1998. She is affiliated with Plainview Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York At Buffalo

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

SSS Family Medicine PC11513A Merrick Blvd Jamaica, NY 11434
1

Practice

Office11513 Merrick Blvd # A Jamaica, NY 11434
2

Affiliated Hospitals

  • Plainview Hospital

    888 Old Country Rd
    Plainview, NY 11803
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality