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Dr. Sonia Moncayo, MD

Dr. Sonia Moncayo, MD

Family Medicine*
25+ years of experience

Dr. Sonia Moncayo, MD is a family medicine physician in Houston, TX and has over 25 years of experience in the medical field. She graduated from Universidad Industrial de Santander in 1999. She is affiliated with Memorial Hermann Southwest Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 17 reviews 4.1 Star Rating (17 reviews)

Practice

3003 Navigation Blvd Houston, TX 77003
Telehealth available

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Dr. Moncayo's Reviews

Likelihood to recommend Dr. Moncayo

4.1
17 ratings, 12 with a written review
5 star
71%
71%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
18%
18%

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Very good . Very detailed thorough , attentive
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria Cadena – Aug 18, 2021
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Excellent service, in general, the staff, nurses and Dr. Sonia Moncayo are the best. I have been his patient for almost over a decade and the digital portal he offers makes it easier for me to reconcile my medical history. // Excelente servicio, en general, el personal, enfermeras y la Dra. Sonia Moncayo son los mejores. He sido su paciente durante casi más de una década y el portal digital que ofrece me facilita la conciliación de mi historial médico.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
P. Ayala – Feb 02, 2021
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Dr. Moncayo was personable, compassionate, seemed competent. The staff was friendly and very efficient. I hardly had to wait for anything i.e, office visit, labs, etc. I have never been to a doctor's office that was that quick. Refreshing!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 09, 2019
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Dr Moncayo was so attentive, kind and compassionate. Thanks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Alejandro – Sep 26, 2019
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I love coming here. Always treat me and my children very well. Dr. Moncayo always takes the time to explain your diagnosis and treatment, I have never left her office without being clear on what I have. Her office always reminds me of follow up appointments as well as blood work which is very convenient. The fact that she is bilingual is a PLUS for me... if am not able to take my kids to the office their grandmother can take them with out any language barrier.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 16, 2019
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Very pleased with my experience here. My first time and went for a check up. Waiting times are super decent. Polite staff. Dr. Moncayo was great, very objective and straightforward, as well as friendly and courteous. I’m keeping NMC as my primary care clinic from now on.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 11, 2019
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Very disappointed in the care my mom received from Dr. Moncayo. I highly recommend more training on achieving high care quality for their patients. My mom left in tears by how she was treated by Dr. Moncayo. I'm changing her PCP immediately to a better clinic and a Doctor who understands medicine, culture and has better manners.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 01, 2019
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Dr. Moncayo is still the best doctor I have ever been to. She listens to me and explain any issues I may have. She's the best!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 13, 2019
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Dr. Moncayo is a great doctor. She doesn't rush her patients and actually listens to their concerns. She is very attentive and sweet. She is great at explaining your diagnosis and looking for treatment options that fit your lifestyle and condition.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lina Rangel in Cypress, TX – Jan 02, 2019
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My sister recommended me with her but I need more time with her to see if I like service. She was very friendly and very polite. Going back in 2 weeks for follow up hope everything goes well. She was helpful explaining the cause of my illness. Would of liked it better if they accepted CareCredit thank u
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alma Espinosa in Houston, TX – Nov 03, 2018
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Dr. Office staff Elizabeth (receptionist) is always so patient pleasant , smiling ?? all the time..treats everyone with respect. Dr. Sonia Moncayo is great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mary in Houston, TX – Oct 02, 2018
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I will never recommend this place to no one! GPS took me to the wrong address when you Google search Dr. Sonia Moncayo .. explained this when I called the office just minutes before my appointment, so aware Im now late i asked would I need to reschedule staff member said no then gave me verbal directions and remained on the phone with me until I arrived. Just to go immediately in and be told by front desk staff I would need to RESCHEDULE time and travel wasted THANKS TO RUDE INCOMPETENT STAFF!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Richard-Roberts in Houston – Feb 07, 2017
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About Me

biography

Dr. Sonia Moncayo, MD is a family medicine physician in Houston, TX and has over 25 years of experience in the medical field. She graduated from Universidad Industrial de Santander in 1999. She is affiliated with Memorial Hermann Southwest Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial Hermann Healthcare System

    Residency Hospital, 2004
  • Memorial Hermann Healthcare System

    Internship Hospital, 2002
  • Universidad Industrial De Santander

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Navigation Medical Center3003 Navigation Blvd Houston, TX 77003
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