Dr. Shital Patel, MD

Dr. Patel was outstanding! So professional and gentle, I highly recommend her for all your family's medical needs! I'd give 10-stars if I could!

The ladies up front are great. They go above and beyond. I'm a healthcare physician as well and it's so hard with insurance companies today but they make it seem effortless. Dr. Patel sat down and took her time with me, addressed my concerns. She is very thorough and is very caring and empathetic. Finally found my doctor for life!

Doctors office double books appointments then leaves you sitting long past your appointment time. Ladies up front are indifferent.

Horrible horrible horrible. All Dr. Patel wants is your insurance dollars. No regard for patient wellbeing.

I had a horrible experience. Dr Patel rushed my appointment. Showed no signs of empathy or care . Told me she would return to the room and never came back. I never got a goodbye . I’m a woman of color and I don’t know why I was treated like I was but she was very cold to me. If you want a friendly, warm doctor don’t choose her.

Been a patient with Dr Patel the past two years. Had issues with her front desk coding the testing to my insurance using the wrong code. Finally got it sorted after many hours spent. Had an issue again recently and the admin told me I shouldn't come to the office anymore because she didn't want to deal with my insurance. She also said the same during COVID that she didn't want me to do any testing with their office because they didn't want to deal with insurance since the COVID testing was new, and she wasn't sure what the billing codes were. I contacted my insurance to ask what the lab codes for COVID were but they wouldn't give it to me saying it was the doctors responsibility to know and they have the resources to find it. However, the admin at the doctors office didn't know and wasn't willing to figure it out as part of her job.

I absolutely adore Dr. Patel. I had called 4 doctors offices desperately trying to have my daughter seen and was turned away from them all because we had just moved to the area and were "new patients". They got us in and were able to see us without a lot of wait time. I then became her patient as well. She always listens to my concerns and gives them the appropriate amount of attention. I've been to her office quite a few times and only once did I have to wait a long time which is a great!

As the insurance carrier changed on my job in 2017, I needed a doctor that accepted the new insurance. I searched and found Dr. Pital. She exhibits great bedtime manners, shows compassion and interest in me as a patient. The location in Spring is very convenient as it is near my home and her office in Memorial City is very near my workplace! As a result, I have referred 2 of my coworkers to her and they just love her as well!!

Dr. Patel is very thorough in her examination and takes time to answer questions. I don't feel rushed when I see her.

Great Family Doctor! I was very congested and having a high fever, and one of my good friends recommended I see Dr. Patel and she prescribed the right medicine and I was back to normal in a day.

Very courteous and knowledgeable. Cares about her patients and always is friendly, efficient and effective. A wonderful doctor and very friendly staff.

Doctor Patel was awesome she listened to my concerns and addressed my problems. The office staff were very nice and helpful also.

Excellent & very personable. Dr. Patel will give a very detailed exam and explain and answer any questions. Highly recommend!

Dr. Patel was very professional and helpful. She was concerned. She listened attentively and responded to my concerns without suggesting that I need tons of pills. It was my first time there, and it was a very pleasant visit.

Dr Patel is very attentive to her patients. She has an excellent bed side manor. I seen her for the first time last week, I was very happy with the service from all the staff. I fully recommend her office.

Very attentive. She is a very caring person, who, after all of the years she's practiced, still have a love and passion for her field. I definitely recommend her! The only downside to Spring Medical associates is that no one ever seems to answer the phone! One day I called to schedule an appointment during normal business hours, and the phone just rang and rang. I called them literally more times than I can remember! Scheduling is a bit of an issue, but Dr. Patel Shital is an amazing person!

Dr.Patel is a very caring patient doctor . Being a new patient with a new doctor makes you feel some what nervous . Dr. Patel showed me she cared , she was a listening ear , explained all necessary info need toward my illness. I would recommend her to family or anyone in her area needing proper care . She takes care of her patients in any way possible .

Not friendly. They never answer the phone calls.

Dr. Patel is an Awesome Doctor!! However, the staff needs improvement. Always get sent to voicemail and never can get in touch with anyone sometimes. There are some really nice ones and Kella in the front is very sweet. Hopefully they can improve on the phone thing and attitudes as well.

Dr. Patel is very personable. She is how I think all doctors should be when you have concerns an question that need to be answered. You don' t find very many doctors that actually listen to what you have to say. I would recommend her to all my friends and family. Excellent Doctor.