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Dr. Shawna Purcell, MD

Dr. Shawna Purcell, MD

Internal Medicine*
15+ years of experience

Dr. Shawna Purcell, MD is an internist in Olympia, WA and has over 15 years of experience in the medical field. She graduated from University of Minnesota Medical School in 2006. She is affiliated with Providence St. Peter Hospital. She is accepting new patients.

4.5 Star Rating
Based on 160 reviews 4.5 Star Rating (160 reviews)

Shawna Purcell, MD-Capital Diabetes and Weight Loss

3920 Capital Mall Dr SW Ste 100A Olympia, WA 98502

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Dr. Purcell's Reviews

Likelihood to recommend Dr. Purcell

4.5
160 ratings, 139 with a written review
5 star
84%
84%
4 star
3%
3%
3 star
3%
3%
2 star
1%
1%
1 star
9%
9%

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Terrible care
They promise to help but don’t. They were quick to call when I reached out to start a plan and pay. Now, Texts go unanswered. They don’t follow through with med prescriptions or prior authorizations. For weeks/months. They talk a good talk but don’t walk the walk. It’s actually pretty scary when your labs are dangerously elevated and you’re made to sit and wait and then nothing is done medically, as promised. I would never recommend this clinic. It’s a joke. They don’t care about patient care. It’s all about the dollar sign. Wish I had read the reviews before I signed up for help.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Aug 11, 2023
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Disorganized. Pushy. Billing issues. Poor communication. Poor/no follow up. Do yourself a favor and choose a different provider! This place is a nightmare.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Sep 16, 2020
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I truly appreciate the effort that is made by Dr. Purcell. However she has little understanding that not every body can do the Keto diet her choice to help you loose weight. Which I might add didn't work for me . Leaving me feeling sluggish and icky all the time although I had an original weight loss then a steady gain putting me into deeper depression then ever because I was really trying. Do to her expectations and little room for any other approach I feel like I have now lost all hope in my life long journey. I do feel her staff are much stuffier than when she was at her other building. I feel like I can't even go back and be seen again for the criticism I will suffer. Oh and make sure you find out all cost up front because you may be surprised with you bill.
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
10 others found this helpful
Helpful
Deeply Sad – Sep 16, 2020
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Something very weird about how quickly she left Capital Physicians. All of the sudden she was scrambling for a new office. No honesty or reason given to her patients about the separation. She gave instructions on how to have medical records transferred. I did that. Can’t get a phone call or email back. Can’t get prescriptions refilled. Absolutely derelict in leaving patients hanging. The office staff at her new location are have no medical experience. She is seeing patients in offices with no medical set up. No charts, probably no medical information system on her computers so no way to access my medical records. NOW she is not billing insurance either (again no medical computer interface). Worst part is she thinks her pts are stupid, promoting it as Super Billing. Hahaha! Really? Super Billing is YOU pay Dr Purcell cash & send in all your own bills and hope that you get reimbursed. Oh, so we’re going back to 1990’s? That’s what Super Billing is?
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Pebbles98501 in Olympia, WA – Jun 28, 2019
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She knows her stuff. She is direct and though she talks fast has so much information to share. Amazing!!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Rita in Olympia , WA – May 08, 2019
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Since she moved out of Capital Medical Center she has rude people working for her. I put up with Dr. Purcell’s drill sargent attitude because I liked all the people that worked with her before, but now, no way would I put up with her arrogance. They can’t even answer the simplest questions, and have no idea where my records are. She’s extremely knowledgeable about weight loss, it’s just too bad all the other parts of her business went downhill.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
23 others found this helpful
Helpful
Mar 30, 2019
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good discussion and provides a quality briefing of personal health status a long with in depth look at other necessary measurements.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lorenzo A. – Dec 18, 2018
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I have been seeing Dr Purcell for just over a year. In that year I have lost 65 pounds and lowered my A1-C. I have felt very supported by Dr Purcell and her staff of nutritionists, nurses and receptions. I am so glad my primary care doctor referred me to Capital Diabetes & Weight Loss Center!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B. M. – Dec 06, 2018
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listens, results, no other doctor could get me healthy and off meds! i'm now 60lbs down! She is a genius
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jon R. – Nov 30, 2018
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I've been to several doctors to treat my type II diabetes over the past 10 years and Dr, Purcell is the only one that has helped me achieve success. My A1C has gone down 2.5 points in 6 months. She is compassionate, knowledgeable and listens to your personal needs. I feel very fortunate to have her as my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Nov 16, 2018
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I was referred to Capital Diabetes & Weight Loss Center in 2016, my diabetes was out of control, I was taking numerous medications and insulin shots, depressed, sick and weighed 252 lbs. Dr Purcell's knowledge, experience and individual hands on care, directed me to where I am today. I have control of my Diabetes, do not take insulin shots daily any more, my moods and depression has ceased, and I feel great. The staff is friendly and they care about their patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C. R. – Nov 09, 2018
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I had given up on ever getting healthy. I was 52 years old and dying of hypertension and type 2 diabetes. Through a series of events I ended up with Dr. Purcell and her staff treating me. She grabbed my hands, looked me straight in the eye and said- "Rick, we can beat this, you are going to get healthy!" I didn't believer her at first, but now I have lost over 61 pounds, my A1C is coming down and I have hope again. I'm going to live to see my grand kids! I am so grateful to Dr. Purcell!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rick M. – Nov 08, 2018
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Dr Purcell is great always educating me on my weight loss journey fixing me to set myself up for a life healthy mind set and to live life. I also have to say the Staff is wonderful and always helpful. I would recommend all my friends and family to her. Jessica
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jessica T. – Nov 07, 2018
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I have learned how to eat and fill full and control my eating.. Thank you
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous A. – Nov 06, 2018
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When i first started I was out of shape no energy for a long time, now I am feeling great full of energy got my life ambition back and living life. I am 51 yrs. old bur i do feel like i am a 25 yr. old kid again all thanks to Dr. Purcell and the amazing staff at CDWLC. Thank You, LeRoy Turner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leroy T. – Nov 06, 2018
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I can't explain how healthy I feel. I have not felt this good and energetic for 20 years. The ability Dr.Purcell has to hone in on what my body needed to start burning fat is amazing to me. I am a medical professional and in spite of all my knowledge I struggled endlessly with weight loss. However, the support from the medicines, helped my body respond in a way I couldn't get it to do with just diet. I am happy with the eating plan and do not miss the carbs I so frequently indulged in!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Willie B. – Nov 02, 2018
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When first introduced to Dr. Purcell I was overweight and suffering with Type II diabetes. My previous physicians were excellent, but failed to trigger my motivation to undertake important changes. Not so with Dr. Purcell - she was extremely clear in explaining my medical issues and very, very comprehensive in her ongoing assessment of my body chemistry. She did in fact motivate me to lose weight and control my blood sugar, as well as other factors that impinge on my h...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
S. S. – Oct 31, 2018
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I was sick and felt like I was dying at 41 years old when I came to see Dr. Purcell, just eight months ago. Since then I have lost over 100 pounds and have completely turned my life around. I feel 100% better in all aspects of my life. This is the first time in my life I haven't been hungry. Seeing results like this and feeling like I have my life back just motivates me further! I cannot begin to thank Dr. Purcell and her staff for helping to save my life!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrea D. – Oct 24, 2018
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Dr. Purcell is very knowledgable. She is a fast talker but makes sure that you are keeping up with all she has to say. she is very energetic and motivating. she has a great attitude. I enjoy my appointments with her, I think they are vital for my weight loss journey.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D. C. – Oct 18, 2018
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Dr. Purcell is a miracle worker. I have struggled with my weight my whole adult life. In 2009 I had my back fused which made me weight go higher. I was getting back injections every three months and I had to give up most of the fun things in life. 7 months after seeing her, I am down 48 pounds. I haven't had a back injection in a year, I am hiking, swimming, riding bikes- everything I love but had given up due to my weight and back pain. I can't say enough how much ...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rebecca E. – Oct 17, 2018
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About Me

biography

Dr. Shawna Purcell is an Internist and Dietitian serving the Olympia area for more than 5 years. Dr. Purcell is experienced in Continuous Glucose Monitoring , Body Composition (fat/muscle percentages) and Metabolic Medicine (weight loss). She is...read more
  • Internal Medicine

  • Integrative Medicine

  • Dietary Management

  • Endocrinology, Diabetes & Metabolism

  • Counseling

  • Dietetics

  • Metabolic Nutrition & Research

  • Obesity Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Providence Portland Medical Center

    Residency Hospital
  • University Of Minnesota Medical School

    Medical School, 2006
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last year
More than three years ago

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Locations

Shawna Purcell, MD-Capital Diabetes and Weight Loss

Shawna Purcell, MD-Capital Diabetes and Weight Loss3920 Capital Mall Dr SW Ste 100A Olympia, WA 98502
1

Purcellmdical

Purcellmdical3025 Limited Ln NW Olympia, WA 98502
2

Affiliated Hospitals

  • Providence St. Peter Hospital

    413 Lilly Rd NE
    Olympia, WA 98506
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality