Dr. Shanna Jones, MD

Before she even saw me, she dismissed the reason I was at the ER. She reluctantly ordered a CT scan of my head despite the complaints of new symptomatic head pain. After waiting an hour for an update, she finally arrived at my room where I was laying down on the bed. She stood at the door. She didn't come in to my room. She didn't ask how I was doing. She said, "CT scan came back. Your brain is fine. At least, anatomically. Have a nice day." She walked out immediately after. She clearly implied that I was mentally ill and dismissive of my pain.

Before she even saw me, she dismissed the reason I was at the ER. She reluctantly ordered a CT scan of my head despite the complaints of new symptomatic head pain. After waiting an hour for an update, she finally arrived at my room where I was laying down on the bed. She stood at the door. She didn't come in to my room. She didn't ask how I was doing. She said, 'CT scan came back. Your brain is fine. At least, anatomically. Have a nice day.' She walked out immediately after. She clearly implied that I was mentally ill and dismissive of my pain.

Saw her in the ER and was very impressed. Very professional, very candid, very alert, took detailed notes, listened to what I was saying and asked questions to clarify. Worked quickly and efficiently. Reports and notes were the best I've seen from an ER. Would request to see her at any time for any reason.

Overall poor experience with this doctor

Rude and insensitive. Lied in my charts saying she saw documentation from a hospital in which I never went to. She was very stubborn and unpleasant to be around with an attitude. She wasn't patient and didn't explain things at all and denied proper tests for me. Now I am at beaumont royal oak getting proper care and listened to fully. This doctor also refused to give me water or cold wash cloth when I requested it. She had me on an IV with fluid prepping me for a cat scan that she then refused