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Dr. Shana Wallace, MD

Dr. Shana Wallace, MD

Pediatric Neurology*

Dr. Shana Wallace, MD is a pediatric neurologist in Charlotte, NC. She is affiliated with Novant Health Matthews Medical Center. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 25 reviews 3.4 Star Rating (25 reviews)

Locations

Novant Health Pediatric Neurology & Sleep - Randolph

Novant Health Pediatric Neurology & Sleep - Randolph1900 Randolph Rd Ste 1010 Charlotte, NC 28207
1

At a Glance

  • Area of ExpertiseDr. Wallace specializes in the area of Neurology with Special Qualification in Child Neurology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

More Pediatric Neurology Specialists at Novant Health

Experience Check

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Dr. Wallace's Reviews

Likelihood to recommend Dr. Wallace

3.4

25 ratings, 13 with a written review
5 Star
60%
60%
4 Star
0%
0%
3 Star
0%
0%
2 Star
4%
4%
1 Star
36%
36%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ann Long – Jan 27, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Current Patient Family – Oct 18, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 26, 2023
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Feb 04, 2020
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
May 02, 2019
We're sorry to hear about your experience and...Read More
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
May 18, 2018
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Barber in Charlotte,NC – Apr 24, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Aida in Concord – Jan 17, 2018
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Charlotte, NC – Mar 28, 2017
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
5 people found this helpful
Helpful
Sheila Erb in Waxhaw, NC – Mar 01, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Shalan1234 in Concord, NC – Jan 04, 2017
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Hilary Cherniss in Charlotte, NC – Nov 29, 2016
×Post a ResponseAre you Dr. Shana Wallace, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 people found this helpful
Helpful
Dawn in Indian Trail, NC – Jan 03, 2016
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About Me

biography

Dr. Shana Wallace, MD is a pediatric neurologist in Charlotte, NC. She is affiliated with Novant Health Matthews Medical Center. She is accepting new patients and telehealth appointments.
  • Pediatric Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology with Special Qualification in Child Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Novant Health Matthews Medical Center

    1500 Matthews Township Pkwy
    Matthews, NC 28105
    Recipient of 15
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality