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Dr. Shamala Kanchan, MD

Dr. Shamala Kanchan, MD

Psychiatry*
35+ years of experience

Dr. Shamala Kanchan, MD is a psychiatrist in Campbell, CA and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF BOMBAY / SETH GORDHANDAS SUNDERHAS MEDICAL COLLEGE in 1988. She is affiliated with Santa Clara Valley Medical Center. She is accepting telehealth appointments.

2.3 Star Rating
Based on 15 reviews 2.3 Star Rating (15 reviews)

Practice

2542 S Bascom Ave Ste 110 Campbell, CA 95008
Telehealth available

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At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Kanchan's Reviews

Likelihood to recommend Dr. Kanchan

2.3
15 ratings, 8 with a written review
5 star
27%
27%
4 star
7%
7%
3 star
0%
0%
2 star
7%
7%
1 star
60%
60%

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Do not recommend
Telehealth
I saw Dr. Kanchan monthly for almost five years. I always wanted to change providers but wasn't able to. She's blunt to the point of rude (in her own words, I wasn't even a sensitive or complicated case). Most of the time, appointments felt cold, mechanical, and obligatory; just meds dispensed and getting hurried out.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 10, 2024
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Good Dr.
Dr. Kanchan is compassionate and a good listener. I have been seeing her for many years. She has helped me sort out a good combination of medications for my complex of problems and has been a driving force in helping me to move forward toward my goals.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 13, 2022
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Doctor Kanchan is rude, dismissive and cruel. She was consistently late to our appointments and spent as little time with me as possible. She answered her cellphone during one session and let the office admin in during another. She is accusatory and expects the worst from her patients even when they've done nothing wrong. She doesn't care to listen, only push more unnecessary medications. If something wasn't working. Instead of trying something else, she just added something on. At one point, she had me taking five different meds. I stopped going to her after I realized I left every session feeling worse than I did before. If you value your mental health, DO NOT go to Dr. Kanchan. She does not care about her patients.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
18 others found this helpful
Helpful
Kailey Reinegger – Sep 27, 2021
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$1000 (cash patient) for 10 minutes of her preoccupied with other things AND answered her cell phone! So unprofessional. She had nothing to say really. There’s a difference between intelligence and education, she has the latter and lacks the former.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Feb 03, 2021
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I'm a 30 something overworked tech employee. I've seen Dr. Kanchan for the better part of 1.5 years. Her style fits well with what I'm looking for: straight shooter, tough love when needed, but also genuine empathy. A year ago I would have said my problems were literally impossible to solve without medication. Today I'm at a place where I don't need them. She's played a massive role in my mental health rejuvenation. Strong recommend.
What went well
  • Listened & answered questions
What could be improved
No results
1 other person found this helpful
Helpful
Jay N – Jan 20, 2021
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I've seen her 4 times now in 2 weeks and each time she wants to charge me for a full hour because she says she needs to provide "support," but really she's just preaching her personal values. I guess she thinks mine are bad. Then when I had a bad reaction to medication she prescribed, she didn't return my call. I had to go to the ER. Not great care.
What went well
No results
What could be improved
No results
15 others found this helpful
Helpful
Mar 19, 2019
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Dr. Kanchan is very kind, empathetic, very good listener and is generally very concerned about the overall health of her patients. I have recommended her a few times because she has really helped me in my depression and helped me to advocate for myself in my recovery during this time. Anyone who says anything otherwise about her, simply has unrealistic expectations or they are looking to transfer blame where it shouldn't be. Dr. Kanchan is the BEST psychiatrist I have ever seen!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Gina in Campbell,ca – May 08, 2018
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Dr. Kanchan has been my doctor for more than a year and a half. She is professional and caring. She helped me during a very dark time. It took her a short amount of time to diagnose and treat me. We had to change my medication a couple of times. The changes went smoothly with no problems. She listened to me about my situation with interest and empathy. I respect Dr. Kanchan and her methods of treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gayle in San Jose, CA – Dec 03, 2017
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About Me

biography

Dr. Shamala Kanchan, MD is a psychiatrist in Campbell, CA and has over 35 years of experience in the medical field. She graduated from UNIVERSITY OF BOMBAY / SETH GORDHANDAS SUNDERHAS MEDICAL COLLEGE in 1988. She is affiliated with Santa Clara Valley Medical Center. She is accepting telehealth appointments.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Bombay / Seth Gordhandas Sunderhas Medical College

    Medical School, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Los Gatos Therapy Center2542 S Bascom Ave Ste 110 Campbell, CA 95008
1

Affiliated Hospitals

  • Santa Clara Valley Medical Center

    751 S Bascom Ave
    San Jose, CA 95128
    Recipient of 7
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality