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Dr. Shalaunda Gray, MD

Dr. Shalaunda Gray, MD

Family Medicine*

Dr. Shalaunda Gray, MD is a family medicine physician in Independence, MO. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 42 reviews 4.6 Star Rating (42 reviews)

Brought to you by and on staff at

Humana CenterWell

Locations

CenterWell Senior Primary Care

CenterWell US-241010 W US Highway 24 Independence, MO 64050
1

At a Glance

  • Areas of ExpertiseDr. Gray specializes in the areas of Family Practice & Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. Gray's Reviews

Likelihood to recommend Dr. Gray

4.6
42 ratings, 7 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
2%
2%
2 star
2%
2%
1 star
7%
7%

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A phenomenal Doctor!
Dr. Gray is an amazing physician. She goes above and beyond for her patients! She is kind, knowledgeable, and very professional. Dr. Gray takes her time with her patients to ensure that they truly understand and are cared for. I am very fortunate to have her as a physician and hope to continue to be able to trust in her for my care.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sheila Young – Oct 07, 2022
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My daughter had lab work & blood work done, and received one call to say they need to speak to her about her results. That was 3 weeks ago. We've called repeatedly, and no answer only voicemail. It's as if the office is not even open, just a voice service. Of course, since there was a previous message left from her staff that they want to discuss her results, not to mention my daughter is still struggling with pain after eating. To say we are more than concerned is an understatement. Not happy!
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Jun 19, 2018
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Dr. Gray is the best doctor I have ever been to. She has excellent bedside manner and takes time to listen to any health concerns i have, to offer appropriate recommendations. I feel like my health and overall well being are right track, which is great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Liz H. in MO – Jun 02, 2018
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Dr. Gray is a good doctor that takes the time to listen to her patients but her staff is beyond unprofessional. I called in several times to get test results and have not received a call back. The front desk and nurse are rude, incompetent, and lazy. Dr. Gray definitely needs to seek better staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Kansas City, KS – Jul 16, 2017
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I been calling to Dr. Gray trying to schedule an appointment and her secretary is the rudest person I ever spoke with she is not professional at all.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Kansas City, MO – Jul 01, 2017
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Dr. Gray is the best doctor I have ever had. She is so personable and makes you feel comfortable. She patiently listens and has an actual conversation with you. She is also so smart! She is very knowledgeable. I never feel like she is guessing, like the impression you can get from some doctors. She will be my doctor until she retires, which I hope is no time soon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Batbara in Lenexa, KS – Apr 26, 2017
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My family has been with Dr. Gray for over 6 years and we have had many appointments with her. Every time we have an appointment Dr. Gray takes time to really listen to what's going on-I don't feel like I'm being hurried through like I do at other places. Dr. Gray seriously cares about her patients well being and will refer to specialists if the problem warrants specialized eyes. I have and would recommend Dr. Gray to anyone who is interested in a highly skilled and caring doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 others found this helpful
Helpful
Kerrie in Overland Park, KS – May 09, 2016
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About Me

Watch Dr. Gray's Video

care philosophy

Dr. Gray strives to provide high quality, compassionate healthcare in a caring, affordable, timely and accessible manner. Dr. Gray collaborated with patients, physician colleagues and other healthcare professionals as needed to help ensure each patient's individual healthcare needs are met.

biography

Dr. Shalaunda Gray loves the endless opportunities to teach, learn, and serve others as a physician. She explains, "I was thrilled to find an opportunity where physicians are given adequate time and resources to provide education to patients about...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kansas School Of Medicine

    Medical School
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Family Practice
American Board of Medical Specialties®
American Board of Medical Specialties
Family Practice
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.