background
background
Dr. Shaili Felton, MD

Dr. Shaili Felton, MD

Endocrinology, Diabetes & Metabolism*
20+ years of experience

Dr. Shaili Felton, MD is a diabetes & metabolism endocrinologist in Lubbock, TX and has over 20 years of experience in the medical field. Dr. Felton has extensive experience in Osteoporosis & Screening and Thyroid Disorders. She graduated from Texas Tech University Health Sciences Center School of Medicine in 2003. She is affiliated with medical facilities Covenant Medical Center and Medical Arts Hospital. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 78 reviews 4.3 Star Rating (78 reviews)

Practice

3601 4th St Lubbock, TX 79430
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Felton is affiliated with Covenant Medical Center Lubbock, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Felton specializes in the areas of Diabetes, Metabolism & Endocrinology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
ADVERTISEMENT
healthgrades-rx

Our customers save an overage of $145 on prescriptions

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Felton's Reviews

Likelihood to recommend Dr. Felton

4.3
78 ratings, 59 with a written review
5 star
79%
79%
4 star
1%
1%
3 star
3%
3%
2 star
5%
5%
1 star
12%
12%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Felton really listens to her patients. I wish she could be my family physician!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Green – Apr 02, 2024
×Post a ResponseAre you Dr. Felton?
Excellent Endocrinologist in Lubbock tx
I really enjoyed my first visit with Dr. S. Felton, she is a fabulous Endocrinologist..I have a unique situation that I presented and she was confident, respectful and reviewed my case with positivity, energy, concern and compassion..She developed a plan and the steps to achieve our goals along with a future visit..She commented at the end of my first appt date via the patient portal, on my new labs that she drew blood on early that afternoon so I knew exactly where we were, her opinion and to review what was next..I feel confident that she will work for me for my best interests. Dr. Felton's training and confidence have left a great impression and I look forward to working with her in the future...If you review her patient comments you will see that she has a great following... Excellent doc if you have any endocrine issues and well worth your time to check her out!!! thx, Dr. Felton! mh
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2024
×Post a ResponseAre you Dr. Felton?
Dr Felton and staff
Dr Felton and staff went far above with me on my recent visit. It is always a delight because of the compassion they all give me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joleen Davenport – Dec 04, 2023
×Post a ResponseAre you Dr. Felton?
Best Endocrinologist in Lubbock
Dr Felton is so amazing. She genuinely cares for her patients. She always remembers things going on my life since our last visit and is truly interested in my overall physical and mental health other than my thyroid issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Grist – Nov 18, 2023
×Post a ResponseAre you Dr. Felton?
Dr Felton
Dr always has a smile makes you feel very comfortable. I get quality care. She talks directly to you. Listens to my complaints. Very understanding. Explains everything and writes it down for you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
katherine Morgan – Nov 04, 2023
×Post a ResponseAre you Dr. Felton?
Top of the line care!
Dr. Felton takes the time to Listen to me and to address any and all of my concerns! I can't express how much I appreciate the fine quality of care that I’ve received with her. She is very knowledgeable and follows through with all recommendations! Thank you, Dr. Felton!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janice Shannon – Nov 02, 2023
×Post a ResponseAre you Dr. Felton?
Excellent thyroid care
The office staff is friendly and helpful, and Dr. Felton is a caring, capable doctor who is enthusiastic and encouraging. She has treated my thyroid disorder and post-thyroidectomy issues for over seven years. I like her so much that I’m willing to travel 3 hrs each way for my appointments however when requested she also has done telemedicine appointments for me. I would recommend Dr Felton if you too are experiencing thyroid related issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane H. – Sep 20, 2023
×Post a ResponseAre you Dr. Felton?
What Physicians USED to be…
Dr. Shaili Felton is one of the best physicians here in Lubbock, and I have many because I deal with several rare disorders. Dr. Felton specializes in Endocrinology. Though youthful in age and spirit, she is accomplished in skill and gifted as a physician. Dr. Felton listens to her patients and, more importantly, HEARS what they are saying. She spends time with her patients; you do not feel like just another name on her list, or number she has to meet, that day. She is very responsive on the Portal, and if she cannot respond herself, her Nurse responds with great promptness. Also, Dr. Felton will pick up the telephone and call you if a call to deliver test results or answer a question is the best method of delivery. She is warm and personable. Her communication style is easy, her demeanor welcoming and trustworthy. Without hesitation will I recommend her to fellow strangers, as I have already recommended her to my most beloved and close friends and those I call family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda Hartman – Sep 16, 2023
×Post a ResponseAre you Dr. Felton?
Very caring Dr. Takes time to explain everything. Ask you if you have any questions. Never felt rushed or like my questions were dumb. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Denise H. – Sep 03, 2023
×Post a ResponseAre you Dr. Felton?
Golden
Being referred to Dr. Felton has been a blessing! She is always kind, caring, and thorough at my appointments. She helped me get my thyroid levels back to normal. Now I feel so much better. Dr. Felton is the best endocrinologist and I recommend her to everyone!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Graciela I – Sep 02, 2023
×Post a ResponseAre you Dr. Felton?
Dr Felton is the best!
Dr Felton explains everything to me. She is very thorough and I feel she considers everything that could influence my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 31, 2023
×Post a ResponseAre you Dr. Felton?
Thankful !!
Dr. Shali Felton is extremely thoughtful and thorough at every visit! She is very informative and makes you feel like you matter! Her staff is extremely supportive, professional, and always follows through! I am very thankful for Dr. Felton and her staff and so very glad to be able to see her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Wilson – Aug 21, 2023
×Post a ResponseAre you Dr. Felton?
She was so helpful and informative. I am so thankful to have found her! She really listened to me about my blood sugar and how I prefer to take care of my diabetes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 17, 2023
×Post a ResponseAre you Dr. Felton?
So grateful!
I can’t be more grateful to have the privilege of seeing Dr. Felton. She not only listens to my concerns, she hears me. I pray I never lose her to another city. She is my hero.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anicia – Jul 30, 2023
×Post a ResponseAre you Dr. Felton?
Wonderful visit! Highly recommend!
The staff was very kind and Dr. Felton has a sincere interest in her patients. I’m very thankful to have her as my physician. Great move for her to transfer to UMC physicians as she is the kindest doctor and she deserves a great staff to work with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 23, 2023
×Post a ResponseAre you Dr. Felton?
Best Endocrinologist ever!!!
Over the many years of medical problems and seeing many doctors. Dr. Felton is the very best doctor I have ever seen. She is always kind, understanding, thoughtful and explains things in a very easy to understand way. Not only is she wonderful, her staff and co-workers are as well. She is such a blessing in my life that I have recommended her to family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Liz Lewark – Jul 23, 2023
×Post a ResponseAre you Dr. Felton?
Very absolutely recommend her
Dr Felton has a gift for caring about people. She’s always so happy when I have a good check up She is my biggest supporter makes me try harder ! So very proud I found her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Craig Peterson – Jul 16, 2023
×Post a ResponseAre you Dr. Felton?
Dr Felton is an excellent physician and truly cares about my over health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy Pierce – Jul 15, 2023
×Post a ResponseAre you Dr. Felton?
Great physician!
Dr. Felton always takes the time needed to hear my concerns. She is also compassionate and reassures me that she will help me get/stay on track in my health journey. I’d recommend her to anyone needing a great endocrinologist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie B. – Jul 14, 2023
×Post a ResponseAre you Dr. Felton?
Excellent care !!
Dr Felton always makes me feel heard. She is attentive and never makes me feel rushed. She discusses all aspects of my care with me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kae L – Jun 29, 2023
×Post a ResponseAre you Dr. Felton?

Leave a review

How was your experience with Dr. Felton?

About Me

biography

Dr. Shaili Felton, MD is a diabetes & metabolism endocrinologist in Lubbock, TX and has over 20 years of experience in the medical field. Dr. Felton has extensive experience in Osteoporosis & Screening and Thyroid Disorders. She graduated from...read more
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Tech University Health Sciences Center School Of Medicine

    Medical School, 2003
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

1

Practice

Office3801 50th St Ste 5 Lubbock, TX 79413
2

Practice

UMC Pharmacy Health and Wellness11011 Slide Rd Lubbock, TX 79424
3

Affiliated Hospitals

  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Medical Arts Hospital

    2200 N Bryan Ave
    Lamesa, TX 79331

    How patients felt about the care they received at this hospital.

    86%
    Patients said their room and bathroom were always kept clean

    9% higher than the national average

    83%
    Patients said they were given information about recovering at home

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality