


Dr. Shaheen Counts, MD
Dr. Shaheen Counts, MD is a head & neck surgery otolaryngologist in Castro Valley, CA and has over 15 years of experience in the medical field. He graduated from Baylor College of Medicine in 2007. He is affiliated with medical facilities such as Stanford Hospital and Providence St. Joseph Hospital Eureka. He is accepting new patients.
Practice
20101 Lake Chabot Rd Castro Valley, CA 94546Dr. Counts is a Healthgrades Choice provider in Ear, Nose, and Throat
The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology
- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
- Area of ExpertiseDr. Counts specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
- Explains Conditions Well
- Practices at Top Hospital
- Hospital Satisfaction

Save money with free prescription discounts
Experience Check
Search for experience in a specific area
Insurance Check
Search for your insurance carrier and choose your plan type
Dr. Counts' Reviews
Likelihood to recommend Dr. Counts
5 star | 100% | 100% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 0% | 0% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
Leave a review
How was your experience with Dr. Counts?Overall Patient Satisfaction
Likelihood of recommending Dr. Counts to family and friends is 5 out of 5
About Me
care philosophy
My commitment is to take the time to listen to my patients and to provide the highest standard of care. I believe it is my duty as a physician to deliver up-to-date, scientifically sound medicine that also takes into consideration the feelings and preferences of the patient.Ear, Nose, and Throat
Cosmetic, Plastic & Reconstructive Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Kansas University Medical Center
Residency Hospital, 2012Baylor College Of Medicine
Medical School, 2007Davidson College
Undergraduate School, 2001
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkEnglish
Persian
Spanish
Focus on Asthma
Locations
Practice
Practice
Affiliated Hospitals
- Recipient of 34
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
84%Patients would recommend the hospital to friends and family19% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home80%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 1
hospital awardView all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
79%Patients said that nurses always listened to them and explained things well4% higher than the national average
Compare Providers
Providers shown based on Dr. Counts' location and specialty. Show more Otolaryngologists.