Dr. Serene Francis, MD

Internal Medicine*FemaleAge 46

Internal Medicine*

Dr. Serene Francis, MD is an internist in Suwanee, GA. Dr. Francis has extensive experience in Osteoporosis & Screening and Autoimmune Diseases. She is affiliated with medical facilities such as Emory Johns Creek Hospital and Northside Hospital. She is accepting new patients and telehealth appointments.

Dr. Serene Francis, MD

Arthritis & Rheumatology Center PC

3921 Johns Creek Ct Ste C Suwanee, GA 30024
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

Dr. Francis is a Healthgrades Choice provider in Rheumatology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Francis specializes in the area of Rheumatology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

4.2

19 ratings, 12 with a written review
5 Star
79%
79%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
21%
21%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jan 14, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2024
×Post a ResponseAre you Dr. Serene Francis, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J. Howard – Feb 13, 2024
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What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
10 people found this helpful
Helpful
Aug 26, 2022
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Joy – Aug 16, 2020
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What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Tracy – Dec 22, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Jul 04, 2019
×Post a ResponseAre you Dr. Serene Francis, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 people found this helpful
Helpful
Walter Maxim in Roswell, GA – Jun 27, 2018
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What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 people found this helpful
Helpful
CrappyImmuneSystem in Lisle, IL – Jul 01, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Glen Ellyn, IL – Jun 27, 2016
×Post a ResponseAre you Dr. Serene Francis, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Carianna Dolan in Wheaton il – May 07, 2016
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Naperville, IL – Feb 11, 2016
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About Me

biography

Dr. Serene Francis, MD is an internist in Suwanee, GA. Dr. Francis has extensive experience in Osteoporosis & Screening and Autoimmune Diseases. She is affiliated with medical facilities such as Emory Johns Creek Hospital and Northside Hospital. She is accepting new patients and telehealth appointments.
  • Internal Medicine

  • Rheumatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Advocate Lutheran General Hospital

    Residency Hospital
  • Advocate Lutheran General Hospital

    Internship Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
Rheumatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Kannada

  • Malayalam

Dr. Francis is a Healthgrades Choice provider in Rheumatology

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Locations

    Arthritis & Rheumatology Center PC

    Arthritis & Rheumatology Center PC3921 Johns Creek Ct Ste C Suwanee, GA 30024
    1
    Arthritis & Rheumatology Center PC11685 Alpharetta Hwy Ste 507 Roswell, GA 30076
    2

    Arthritis & Rheumatology Center PC

    Arthritis & Rheumatology Center PC6335 Hospital Pkwy Johns Creek, GA 30097
    3

    Arthritis & Rheumatology Center PC

    Arthritis & Rheumatology Center PC11731 Pointe Pl Roswell, GA 30076
    4

    Affiliated Hospitals

    • Northside Hospital Forsyth

      1200 Northside Forsyth Dr
      Cumming, GA 30041
      Recipient of 12
      hospital awards

      Outstanding Patient Experience Award™ (2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      77%
      Patients would recommend the hospital to friends and family

      12% higher than the national average

      View all patient feedback
    • Northside Hospital

      1000 Johnson Ferry Rd
      Atlanta, GA 30342
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Emory Johns Creek Hospital

      6325 Hospital Pkwy
      Johns Creek, GA 30097
      Recipient of 31
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality