background
background
Dr. Scott Hicks, MD

Dr. Scott Hicks, MD

Orthopedic Surgery*

Dr. Scott Hicks, MD is an orthopedic surgeon in Menomonee Falls, WI. He is affiliated with Froedtert Menomonee Falls Hospital. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 224 reviews 4.9 Star Rating (224 reviews)

West Bend Health Center

N91W15750 Falls Pkwy Menomonee Falls, WI 53051
Telehealth available

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Hicks' Reviews

Likelihood to recommend Dr. Hicks

4.9
224 ratings, 185 with a written review
5 star
96%
96%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Very friendly and informative
Would recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2025
Thank you for taking the time to leave positive... Read More
×Post a ResponseAre you Dr. Hicks?
Dr Hicks was very professional, helpful and listened to my concerns.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 31, 2025
×Post a ResponseAre you Dr. Hicks?
He is a wonderful and caring doctor.
He always listening to what you are saying.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kalo Schmidt – Mar 25, 2025
Thank you for taking the time to leave us... Read More
×Post a ResponseAre you Dr. Hicks?
Dr. Hicks is a wonderful provider. He listens, takes time and has a plan. I love that. Also, he has NEVER been late seeing me which is rare for Orthopedic Surgeons!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 18, 2025
×Post a ResponseAre you Dr. Hicks?
Dr. Hicks and staff listened to all my concerns. I never felt rushed.Chairs were graciously provided fymy two caregivers.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 12, 2025
×Post a ResponseAre you Dr. Hicks?
He is the best at this surgery and care.
Dr Hicks and his team care and no nonsense when it comes to that care. I appreciate that they lay out all options and show patience with questions. After care is second to none.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2025
Hi - Thank you for sharing your positive... Read More
×Post a ResponseAre you Dr. Hicks?
Always well taken care of by staff
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 22, 2025
×Post a ResponseAre you Dr. Hicks?
Outstanding Team
Exceptional care throughout the knee replacement process. Great listeners with sound advice on how to prepare for and work through a joint replacement.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ralph L – Jan 21, 2025
×Post a ResponseAre you Dr. Hicks?
Well organized pre and post op care.
Dr Hicks and his staff are well organized. They were able to answer my questions and had educational material for me to follow up on concerning my upcoming surgery. They communicated well with me as what to expect and any concerns and needs I had were promptly addressed. This included both pre and post surgery. Surgery was performed and I am recovering better than I expected. I highly recommend Dr Hicks . I had a total knee done and if I am in need of having future surgery on my other knee I will most definitely be returning to Dr Hicks for his talented surgical skills and caring approach to health care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deborah West – Jan 18, 2025
×Post a ResponseAre you Dr. Hicks?
Very good experience
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 14, 2025
×Post a ResponseAre you Dr. Hicks?
Dr. Hicks is a good communicator, clearly cares about his patient, and has a great system of staying in touch
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JLB – Dec 05, 2024
We strive to provide the highest quality in... Read More
×Post a ResponseAre you Dr. Hicks?
Full knee replacement
The team listed, they advised, they answered questions, they helped. Treatment is going well two weeks after.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 03, 2024
Thank you for taking the time to leave positive... Read More
×Post a ResponseAre you Dr. Hicks?
He's very personal and caring. He will suggest treatment or surgery only if it is the best solution. Great with follow up
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2024
Thank you for taking the time to leave us... Read More
×Post a ResponseAre you Dr. Hicks?
Experience and knowledge
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 18, 2024
×Post a ResponseAre you Dr. Hicks?
TRK Sucess
Kind, compassionate and thorough. Matter of fact with a great bed side manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 08, 2024
×Post a ResponseAre you Dr. Hicks?
Dr. Hicks and all of his staff are great! He calmed my fears that I was not progressing after TKR, explaining that it takes a good amount of time and that I was going great. I would highly recommend him.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 08, 2024
×Post a ResponseAre you Dr. Hicks?
Outstanding Doctor and his PA's connected practice
The thorough care and sincere and careful listening to my answers to his questions. I have had cortisone injections as well as reverse shoulder replacement surgery with Dr. Hicks. He is an outstanding Orthopedic Surgeon and specialist. I would urge family and friends in need of shoulder care to go to Dr. Hicks.
What went well
No results
What could be improved
No results
Helpful
Susan – Aug 12, 2024
×Post a ResponseAre you Dr. Hicks?
Explanation of the options for surgery. The daily follow up questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 21, 2024
Thank you for giving our provider a five star... Read More
×Post a ResponseAre you Dr. Hicks?
Shoulder Replacement Surgery
I saw Dr. Hicks on more than one occasion, and he was very informative. Once I met the medical requirements for surgery (I have other health issues.), he explained the surgical procedure and answered all of my questions. He and his staff were very supportive and helpful, and they were easy to reach by phone, a huge plus. I would highly recommend Dr. Hicks.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
G. Carter – Jul 11, 2024
Thank you for taking the time to leave positive... Read More
×Post a ResponseAre you Dr. Hicks?
Excellence
Dr Hicks and his team provided excellent care from my first appointment diagnosing my condition to seeing me through a very successful surgery and recovery. I recommend Dr Hicks highly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 04, 2024
Thank you for sharing the positive comment about... Read More
×Post a ResponseAre you Dr. Hicks?

Leave a review

How was your experience with Dr. Hicks?

About Me

care philosophy

My goal is to offer compassionate, comprehensive care to my patients using the most up-to-date medical practices available. As a patient under my care, you will be treated with respect and sincerity as I take the necessary time to listen to you...read more

biography

Dr. Hicks' personal interests include spending time with his wife and children, outdoor activities, golf, basketball, downhill skiing, and boating. He has also been involved in medical mission trips to Kenya and Nicaragua.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

West Bend Health Center

Orthopaedic, Sports and Spine CenterN91W15750 Falls Pkwy Menomonee Falls, WI 53051
1

Affiliated Hospitals

  • Froedtert Menomonee Falls Hospital

    W180N8085 Town Hall Rd
    Menomonee Falls, WI 53051
    Recipient of 12
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality