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Dr. Sandra Rocha, DO

Dr. Sandra Rocha, DO

Family Medicine*
25+ years of experience

Dr. Sandra Rocha, DO is a family medicine physician in El Paso, TX and has over 25 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 1998. She is affiliated with medical facilities Sierra Medical Center and The Hospitals of Providence Transmountain. She is accepting new patients.

3.5 Star Rating
Based on 68 reviews 3.5 Star Rating (68 reviews)

Practice

840 E Redd Rd Bldg 4 El Paso, TX 79912

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Dr. Rocha's Reviews

Likelihood to recommend Dr. Rocha

3.5
68 ratings, 19 with a written review
5 star
57%
57%
4 star
4%
4%
3 star
3%
3%
2 star
4%
4%
1 star
31%
31%

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Thank you!
Dr Rocha, I will forever miss you as my doctor. I received excellent care for 20 years! The people of San Antonio are very fortunate to receive you. I wish you all the best.Lillian M
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lillian M – Jan 20, 2025
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Brenda Johnson
Dr. Rocha is an excellent doctor who listens and knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 05, 2023
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no new patients??
Dr Rocha has come very highly recommended and I am disappointed to not be able to see her. I have called 3 times in the last year and each time I was told they are not taking new patients. However, their website states they ARE taking new patients. Very disappointing and very confusing.
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Concerned patient – Oct 27, 2022
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Dr. Rocha and PA Michaela Miller are the best. They both always takes their time and explain my medical treatment thoroughly. Dr. Rocha's staff are always friendly and make you feel welcomed when you walk in the door.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angelica Guerra – Sep 12, 2022
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Hadn't seen a doctor in years, and decided it was time! Was treated by PA Michaela Miller....and I really, REALLY liked the treatment received. Not just by PA Miller, but by the other staff members too. Very down to earth, engaging, thorough in their questioning, friendly, not your regular "robotic" office treatment. I shouldn't have waited so long for a full top-to-bottom check-up, but I'm extremely happy to have found someone that makes me feel totally comfortable and at ease. And please note: I'm old school, I don't just appreciate good service, I expect it. Looking forward to many more years of service & treatment- thank you VERY much!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
M. Miller – Apr 29, 2021
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One of the best docs in el paso
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Luis Eduardo Alvarado – Feb 07, 2021
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Dr Rocha and nurse practitioners have been taking care of my health for years .. it’s rare that I can be such a loyal patient ,, but with doctor Rocha I found a doctor that cares and listens we work TOGETHER towards making decisions regarding my health resulting on me paying more attention. She is young but “ old school “ about how she care for her patients. I have recommended her to my friends and family and everyone has the same view on the way she has cared for them.. we all thank her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nancy chavezh – Sep 06, 2020
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Dr. Rocha is one of, if not the most compassionate doctors ever! She was instrumental in helping my elderly mother get her medications set to proper dosages and put her mind at ease. We need more doctors like her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 25, 2020
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We have always, as a family to include me, my wife and son, had the best medical care from Dr. Sandra Rocha. She is most knowledgeable, highly competent, and always willing to provide the best medical treatment. Her office staff have always been very personable, especially Jennifer at the reception desk. I called today to make an impromptu appointment. I left a message and within 10-minutes I had a returned call and an appointment for 30-minutes later. For more than 20-years, Dr. Rocha has served our family in a most competent, productive, and friendly manner. We have medical needs which require regular office visits and having seen doctors for more than 40-years, Dr. Sandra Rocha is by far the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard and Donna Sorenson – May 04, 2020
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I never got to meet her. I chose her from new health care system but when I called I was placed on hold several time by rude staff after cutting me off when I was trying to say why I was calling (new patient). Told to call back next month for appointment at the end of the month After That. I'll keep looking.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Is this how it is in EP? – Feb 27, 2020
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Always expect to wait in the waiting room over 2 hours after your appointment time to be seen by the doctor
What went well
No results
What could be improved
No results
Helpful
May 10, 2019
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My mother was one of Dr ROCHA's original patients but that didn't help her get an appointment when she needed it. Office staff would not help me get her in to see Dr I switched her over to Alex's office cause at least she knew him from when he and Sandra worked together. Mom is 92 and I didn't want her to have a Dr she never gone to before.
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
TX – Feb 12, 2019
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Super smart
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 12, 2019
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I ben with dr sandra rocha for 10 yrs she is very good dr.i strong recommend ...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Nelly in El paso, TX – Aug 17, 2018
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I would not recomend this doctor. I have been seen her since last year and not happy at all with her. This will be my last visit. She sent me for some exams, and she does know how to read them.. she said " it looks like..". you need to go with another doctor to see what's is wrong, if you have a back pain she send you to see a Quiropractic, so no I don't see a reason to have a family doctor, if always send you anywhere else.
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Farmington, NM – Aug 16, 2017
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Dr. Rocha is very professional and has a great bedside manner. I was impressed! I am so glad I found her. The staff was very friendly and helpful and very little wait time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
ritashaw in Texas – Jan 11, 2017
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Dr. Rocha is very friendly and thorough. Would recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark V in El Paso, TX – Dec 02, 2016
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The front desk staff does not care if you are sick or not. There is no accommodation towards patient. Receptionist is rude and cares more about being online for personal activities.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
5 others found this helpful
Helpful
Jose in El Paso Tx – Jan 09, 2016
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First Doctor I have ever met to take great concern with the care given to her patients. She listens and understands her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 25, 2015
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About Me

biography

Dr. Sandra Rocha, DO is a family medicine physician in El Paso, TX and has over 25 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 1998. She is affiliated with medical facilities...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Austin Dell Medical School

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Westside Family Medicine840 E Redd Rd Bldg 4 El Paso, TX 79912
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