Dr. Samuel Shiley, MD
Ear, Nose, and Throat*
25+ years of experience
Dr. Samuel Shiley, MD is a head & neck surgery otolaryngologist in Portland, OR and has over 25 years of experience in the medical field. He graduated from University of Ca in 1999. He is affiliated with medical facilities such as Providence Saint Vincent Medical Center and Legacy Good Samaritan Medical Center. He is accepting new patients.
4.3 Star Rating
Based on 32 reviews 4.3 Star Rating (32 reviews)
The Oregon Clinic
2222 NW Lovejoy St Portland, OR 97210Dr. Shiley is a Healthgrades Choice provider in Ear, Nose, and Throat
The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology
- Above average experience
- Good hospital quality
- Good patient ratings
- No healthcare sanctions
- Areas of ExpertiseDr. Shiley specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
- Explains Conditions Well
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Shiley's Reviews
Likelihood to recommend Dr. Shiley
4.3
32 ratings, 25 with a written review
| 5 star | 81% | 81% |
| 4 star | 0% | 0% |
| 3 star | 3% | 3% |
| 2 star | 0% | 0% |
| 1 star | 16% | 16% |
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Good care!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
KittygirlZ – Jan 25, 2025
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I Absolutely Love Dr. Shiley & Staff
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
LuAnn – Feb 10, 2024
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Dr Shiley is extraordinary - kind, available, knowledgeable, focused. When I first saw him, I was strikingly uneducated about the function & importance of sinuses, and he patiently reviewed my scans with me, explaining the anatomy & physiology of what I was suffering. I see him as a clinician & as a surgeon, and his staffs in both environments are wonderful, as well. I have very high standards for care providers - it is a relief to have such a trustworthy & wise physician to turn to. I recommend Dr Shiley & his practice whole-heartedly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Emily Fincher – Sep 28, 2021
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great review and knowledge background history!
What went well
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Helpful
Apr 24, 2021
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Dr. Shiley was prompt, friendly, and carried out the examination thoroughly. He offered several appropriate options and was happy to carry out the one that made me most comfortable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Christine – Mar 17, 2021
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Everything about my experience was wonderful! The staff were so friendly and accommodating. Dr. Shiley is so kind and thoroughly explained the whole process. As a healthcare professional myself it is so reassuring to know you are in very trusted hands.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Emily – Jan 07, 2021
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Because of the retirement of my former ENT physician, I was transferred to Samuel Shiley, MD. During our recent appointment, I was delighted that he had reviewed my records and was completely aware of all of my health conditions. I am very pleased with the care I received. I look forward to working with Dr. Shiley in the years ahead. Samuel Shiley, MD is an excellent physician..
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 11, 2020
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The BEST of the BEST doctor that you can find within the world of ENT!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Javid Mohtasham, PhD – Dec 01, 2020
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Dr Shiley is a kind and compassionate listener. He is meticulous and gentle, completing my diagnostic endoscopic exam so gently that I didn’t need aesthetic and experienced no discomfort. My surgery was uneventful. I had a pain prescription but no pain. I mean zero pain! Amazing after a 2+ hour delicate surgery. He prepared me with instructions for saline rinsing and nasal spray use after the surgery. My two follow-up appointments have been easy and comfortable and I feel GREAT! I have suffered with chronic sinus and ear infections since I was a child and have plentiful experience with ENT doctors. So you can believe me when I tell you this. Dr. Shiley is a consummate professional and a gentleman.
Sincerely, Susan Anderson Lake Oswego Oregon
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Susan Anderson – Nov 01, 2020
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Only negative input I have is regarding the office furnishings. The church pews in the waiting room are kind of creepy and not what some people want to sit on while waiting for the doctor.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
Helpful
Aug 01, 2020
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Omigosh. Where do I begin? All the way from the phone receptionists to the drs, to the hospital stay, I found everyone involved over the top incredible! I can't imagine a better dr. than Dr. Shiley to perform my thyroid surgery. And I must also mention Dr. Caldwell, the anesthesiologist who gave me the best sleep I've had for a long time. We are so fortunate to have a system like the Oregon Clinic. I'm still gushing!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joyce Wokich – Jun 19, 2020
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I have been a client of Dr. Shiley’s for many years. Taking into consideration two surgeries and management of my sinus condition, I would say Dr. Shiley is the best doctor I have ever had. He is thoughtful in his care, he fully listens to me, and I appreciate his conservative approach concerning surgery and treatment. The remedies he prescribes are good alternatives to antibiotics, but if I need an antibiotic, he finds one that works. He is the only doctor I have had who will personally return a phone call. My experience with Dr. Shiley is that he is a talented and dedicated doctor, and kind person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Patricia – May 26, 2020
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Fantastic surgeon for my thyroidectomy. No pain at all. Dr. Shiley took car of my every need and answered all of my questions to put my mind at ease.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 05, 2019
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I was disappointed to find the staff could not even give me a typical ball park figure for the cost of the typical procedure I needed when I scheduled the appointment. Having to go to the doctor and have absolutely no idea how much you might be charged is enough to make you sick in itself.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Pat Wilson in OR – May 16, 2018
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I have not yet had my surgery. Dr. Shiley and others at the clinic have been very good to work with, so far. It's important to have confidence in one's doctors. Based on my experience to date, yes, I would recommend Dr. Shiley to family and friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Liz Bartell in Astoria – Apr 28, 2018
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It’s nice to have a physician who speaks to the patient directly, asks pertinent questions, and makes sure that the patient understands everything without staring into a computer screen for the entire visit. Thanks Dr. Shiley!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Martin J. Velez in Portland, Oregon – Mar 20, 2018
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I've been to see Dr. Shirley several times in the last several years and really can't say enough good things about him. I come from a long medical background and was referred to him by one of our Cath lab technicians, who had been referred to him by an RN. When medical staff make a referral, I believe you can feel confident you are getting the best information, and the best medical care available. That is Dr. Shiley.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane in Canby, OR – Nov 28, 2017
Jane, your words mean a lot to us. It is so nice... Read More
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Dr. Shiley is the best doctor I've ever been treated by. I'm 57 and have been through three significant surgeries in my adult life, so I've seen more than my share of doctors! Dr. Shiley is friendly, patient, respectful, responsive, a good listener, and he's extremely knowledgeable. It's obvious that he enjoys his job and truly cares.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Rich R. in Portland, OR – Aug 02, 2017
Rich, thank you for leaving this positive review.... Read More
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Septoplastyprocedure resulted in hypermobilty of my nose, divot in the center of my nose, split line running down the middle of the tip, drastic drooping appearance, when he assured me that the procedure would not drastically alter the nose's appearance . I went to see him a year later and he insisted it was " a skin issue", and to go see a dermatologist. My nose was essentially cut off my face on the inside, it is loose and wide and mobile. I am traumatized, and he blew me off.
NIGHTMARE!
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Portland, OR – May 09, 2017
I am really sorry to hear about your experience.... Read More
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Dr Shiley and his team are very nice and knowledge. I'd gone to a couple other ENTS before Dr. Shiley and they were very friendly and knowledge.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
colleen sorensen in Portland, OR – Nov 22, 2016
Thank you, Colleen, for your positive review... Read More
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Leave a review
How was your experience with Dr. Shiley?Overall Patient Satisfaction
32responses
Likelihood of recommending Dr. Shiley to family and friends is 4.3125 out of 5
About Me
biography
Samuel G. Shiley, MD is a native Oregonian. He completed his medical degree at the University of California at Irvine. He completed his internship in General Surgery and his residency in Otolaryngology at Oregon Health & Science University.Ear, Nose, and Throat
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Oregon Health & Science University
Residency Hospital, 2004Oregon Health & Science University
Internship Hospital, 2000University Of Ca
Medical School, 1999
American Board of Medical Specialties®
American Board of Otolaryngology
-
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
-
Otolaryngology-Head and Neck Surgery
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Nasal Polyps
Locations
The Oregon Clinic
The Oregon Clinic Ear, Nose & Throat Northwest at Good Samaritan2222 NW Lovejoy St Portland, OR 97210
Affiliated Hospitals
- Recipient of 19
hospital awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsAmerica's 100 Best Hospitals Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
79%Patients said that nurses always listened to them and explained things well4% higher than the national average
- Recipient of 5
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
- Recipient of 8
hospital awardsView all awardsOutstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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