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Dr. Sailaja Cheruku, MD

Dr. Sailaja Cheruku, MD

Gastroenterology*

Dr. Sailaja Cheruku, MD is a gastroenterologist in Springfield, IL. She is affiliated with medical facilities HSHS St. John's Hospital and Springfield Memorial Hospital. She is accepting new patients.

2.4 Star Rating
Based on 17 reviews 2.4 Star Rating (17 reviews)

Practice

1025 S 6th St Springfield, IL 62703

Make an Appointment

(217) 528-7541

At a Glance

  • Area of Expertise
    Dr. Cheruku specializes in the area of Gastroenterology. • See board certifications
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. • See hospitals
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Dr. Cheruku's Reviews

Likelihood to recommend Dr. Cheruku

2.4
17 ratings, 5 with a written review
5 star
35%
35%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
65%
65%

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Poor communication
After an endoscopy from Dr. Cheruku, I experienced a very sore throat and fever and chills. The sore throat lasted 8 days, but the fever only one day. She failed to communicate about her findings so I had to insist on a follow-up appointment. I received no advice on how to handle my condition. Communication was very poor and the painful throat and fever were completely unexpected.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Jul 16, 2024
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Does colonoscopy when not needed, called me over 10 times in two months to have done, didn't need one for 5 years, all ready had one. Told me insurance would pay in full called it a wellness checkup, insurance did pay all she got her money and I got a bill, colonoscopy was negative,
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
LaTrisha Collins in Springfield, IL – Oct 05, 2017
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Dr. Cheruku diagnosed my father's cancer a few years ago, which helped to save his life. I have been a patient for several years and she has always been courteous, professional, and knowledgeable. She has a very pleasant demeanor and makes one feel at ease. I am facing a probable cancer diagnosis and I am thankful for her thoroughness, as other doctors had dismissed my concerns. I may have a fight ahead but her skill as a doctor has at least given me a chance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brian in Petersburg, IL – Dec 13, 2016
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Spent plenty of time with my. Listened to all my concerns, and we had a very good discussion of my treatment options. Had to imagine how anything could have been better.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bill R. in Springfield, IL – Nov 01, 2016
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I will not refer anyone to this person. I saw her one time....she messed up my medical information in my chart. Told me to come back in three weeks when I was bleeding, terrible pain, and extremely weak. She only had time available to do a colonoscopy in three weeks so that's when she put me on her appointment book. I walked out of her office, to the front desk, and asked to see a different physician immediately. I had no trust in her whatsoever.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Joe in Springfield, IL – Apr 02, 2016
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Know Before You Go

About Me

biography

Dr. Sailaja Cheruku, MD is a gastroenterologist in Springfield, IL. She is affiliated with medical facilities HSHS St. John's Hospital and Springfield Memorial Hospital. She is accepting new patients.

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Sri Krishnadevaraya University / Government Medical College

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on IBD

Locations

Practice

Springfield Clinic LLP1025 S 6th St Springfield, IL 62703
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 12:00pm
    • Tue: 12:00pm - 4:00pm
    • Wed: 8:00am - 12:00pm
    • Thu: 8:00am - 4:00pm
  • Directions

Practice

Memorial Medical Center701 N 1st St Springfield, IL 62781
2

Practice

Office301 N 8th St Bldg 1000 Springfield, IL 62701
3

Affiliated Hospitals

  • Springfield Memorial Hospital

    701 N 1st St
    Springfield, IL 62702
    Recipient of 9
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

  • HSHS St. John's Hospital

    800 E Carpenter St
    Springfield, IL 62702
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality