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Dr. Ryan Burgette, MD

Dr. Ryan Burgette, MD

Ear, Nose, and Throat*

Dr. Ryan Burgette, MD is a head & neck surgery otolaryngologist in Naperville, IL. He is affiliated with Edward Hospital-Main Campus. He is accepting new patients.

3 Star Rating
Based on 22 reviews 3 Star Rating (22 reviews)

Duly Health and Care - Otolaryngology ENT

1247 Rickert Dr Naperville, IL 60540

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Dr. Burgette's Reviews

Likelihood to recommend Dr. Burgette

3.0
22 ratings, 18 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
45%
45%

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Uninterested in helping
Dr. Burgette seemed like he didn't want to be at my appointment. Didn't show any interest in getting to the bottom of my issue. Came across as smug and dismissive
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 22, 2025
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Terrible experience
Edited to shorten: I had a terrible experience and would not recommend.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
John W – Feb 25, 2025
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I was basically told the symptom I complained about wasn't possible and that I should take some CBD gummies and forget about it. He could not have been more dismissive and only seemed interested in ushering me out of his exam room.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 11, 2022
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I was recommended to a different doctor in the office by my daughters pediatrician for having recurring ear ruptures but since that doc wasn’t available they scheduled me with Burgette. Worst experience with a doctor I’ve ever had! Barely checked her ears, was very short and dry with me and gave me no information other than she’s fine. He made me feel foolish for even bringing her in when more than one doctor told me she needs to see an ent. A two year old having 4 ear ruptures in 6 months seems like an issue to me... I would not recommend him to anyone!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 06, 2021
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Phenomenal experience. I had been suffering for several weeks with pain in my ear like nothing I had ever had. My Dr thought it was a swollen lymph node, but pain only got worse. Dr. Burgette ran several tests and diagnosed me with TMJ. He was so patient and kind during his time with me-especially because the TMJ was stress related. I am surprised by some of the other reviews-and I stand by my personal experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 26, 2020
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Was agitated because I said my hearing is perfectly fine and didn't need a hearing test (don't want to pay for unnecessary tests) and explained my symptoms and had no real diagnosis. Explained a lot of coughing I've been experiencing possibly due to medication I was taking to cure the ear issue my general doctor thought I had and had to ask over and over again what it could be and is there anything I can do to get rid of that. Didn't look at me most of the time I was talking. When I was he seemed disinterested and his body language made me feel rushed. So disappointed. A waste of my time. Would never see him or recommend him. Already told some folks I know who use Dupage Medical to avoid when in need of an ENT. Wish I read reviews on him first. My general doctor helped me more than this specialist did.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 30, 2019
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Love Dr Burgette!!!!! Did a balloon sinus surgery on me, been good ever since!!! He saved my daughter with the best vertigo help that she couldn’t get anywhere else after numerous doctors!!! Thanks So Much!!!!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 18, 2019
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Dr. Burgette along with his staff could not have been more accommodating or kind. He answered all of our questions and took the time to make my daughter feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ann in Oak Forest, IL – Aug 16, 2018
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I was seen for extreme ear, jaw, and face pain. I was in so much pain I was crying during my office visit. He was very cold and finally diagnosed me with TMJ. However, refused to treat my pain and told me I have waited this long (weeks) with pain, so I could wait longer to see a Neurologist to help with my pain. I have never been treated so inhumanely and with such disregard for compassion. I am now suffering for 2 more weeks until I can see a Neurologist.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Mar 03, 2018
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I don’t know why the bad reviews. He was very personable and made me feel at ease. I would definitely go back, he was very friendly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dawn iemole in Plainfield, IL – Dec 05, 2017
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Not sure myself on the bad reviews. Please remember that he is an ENT dr. and has a very busy schedule and that imo his job is not his bedside manner. His job is to diagnose, treat, prevent and cure and at that he is as good as there is. He has seen 2 people in my family with 2 correct diagnoses, 2 correct treatment and a very successful surgery. His post op checkup was great. His bedside manner was great as well. We needed a professional, confident Dr. and surgeon and that is what he is !!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Rock Falls, IL – Dec 03, 2017
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He spent around 30 seconds with me. Didn't let me talk or listen to me. Was shouting over me as acting as if I am deaf. I am not deaf. Not a good doctor
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
South Elgin – Nov 06, 2017
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I made an appointment. That was the easy part. I arrived for my appointment and the office was closed. I took time off from work and drove a long distance. Very disappointed. No phone call cancelling the appointment. Nobody there when I showed up.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 27, 2017
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Not sure why all the negative reviews he is an excellent doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Plainfield, IL – Feb 11, 2017
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Very straightforward and understanding. He knows his stuff and Is a cool guy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C in Plainfield, IL – Feb 11, 2017
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Could not help me with the reason I went to his office and he didn't even try just simply said I can't help you. Have seen him before and he was great had a great personality this time cold as ice. Left his office in tears.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
K in Aurora – Nov 11, 2016
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Very professional and decent bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 04, 2016
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One of the worst Doctor. He has no respect for his patients. He ordered CAT scan and never followed up with the patient for 18 days about the report and still waiting... His staff manager ( Michele) has no idea why her office did not follow up with the patient. We called 4 times before we could get them get the results. Still waiting on Doctor's call to tell us the results. He will be the last choice for me in future
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
John in Naperville – Jan 13, 2016
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About Me

care philosophy

I believe it is important to build a strong partnership with my patients and their families. To that end, I focus on open, individualized, and educational discussions and explanations with patients and their families in order to prepare them for any treatment or surgery and to ensure patient comfort with this plan.

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Duly Health and Care - Otolaryngology ENT

Duly Health and Care - Otolaryngology ENT1247 Rickert Dr Naperville, IL 60540
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