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Dr. Russell Otto, MD

Dr. Russell Otto, MD

Ear, Nose, and Throat*
35+ years of experience

Dr. Russell Otto, MD is a head & neck surgery otolaryngologist in Denton, TX and has over 35 years of experience in the medical field. He graduated from University of Missouri School of Medicine in 1988. He is affiliated with Texas Health Presbyterian Hospital Denton. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 42 reviews 3.7 Star Rating (42 reviews)

Practice

1209 Bent Oaks Ct Denton, TX 76210
Telehealth available

Dr. Otto is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Otto specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Otto's Reviews

Likelihood to recommend Dr. Otto

3.7
42 ratings, 19 with a written review
5 star
62%
62%
4 star
7%
7%
3 star
0%
0%
2 star
2%
2%
1 star
29%
29%

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Great initial visit
Could not believe the amount of time spent going through all of my issues to try and weed out what the actual cause of my sinus issues were. Unlike a lot of practices Dr. Otto and his staff take the time to really understand the patient, their medical history as well as their symptoms before recommending any treatment plan. Highly recommend this group and Dr. Otto.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim C. – Mar 15, 2022
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Staff friendly and answered my questions. Also Dr took time to explain everything and did not rushed through.
What went well
No results
What could be improved
No results
Helpful
Aug 31, 2021
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I love Dr Otto and his patience. I highly recommend him and office.
What went well
No results
What could be improved
No results
Helpful
Jul 25, 2021
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Staff was outstanding. Dr Otto was professional except passing information. Would not disclose findings/observations-just insisted on a referral to another ENT. That turned out to be unnecessary and led to many questions on turmoil due lack of information
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Apr 05, 2021
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I had a tube put in my left ear and had no problems
What went well
No results
What could be improved
No results
Helpful
Mar 19, 2021
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I felt as though I was treated like second class just because I have Humana insurance. I cheerfully paid $154 cash for an ear cleaning my general practitioner could have done for a $5 copay. I got the impression I was being "run off" since my insurance is not in Dr. Otto's network. I was a repeat customer, waited two months for an appointment. When he was done slowly picking at my ear with an instrument, and I was ready to leave, Dr. Otto had me sit back down in the room so a nurse could come "escort me out"...? I came away feeling pretty weird about the whole experience.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Felt like "second class" patient... – Oct 23, 2020
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One of the best doctors I have ever been to. He actually LISTENS when I talk to him about what issues I am having and responds accordingly. I was having a horrible prolonged period of congestion and cough that I had been to my general practitioner about 5 times in less than two months. I went to Dr. Otto and he listened to everything I was dealing with and what I had tried. Then he used a camera to check my throat and was very thorough in his explanation of what he believed what happening and how to go about resolving the issue. After that I decided to get my deviated septum surgically corrected by him and both the surgery and recovery went perfectly. He is great at giving detailed explanations for everything and my favorite thing is I feel heard as a patient. He always listens and takes when I have to say I to consideration. I cannot day enough positive things about being one of his patients. I highly recommend this practice. The staff are also friendly and extremely helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lance – Feb 19, 2020
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Took the time to ensure my needs were well taken care of. Not a rush out the door doctor. If you want quick, go to a Doc N The Box. If you want results, come here. Highly recommended.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 09, 2019
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Good Doctor and friendly staff. My 2 appointments with the Dr thus far have resulted in wait times of 1 hour for first appt and 35 minutes past schedule for second appt. There seems to be little concern for keeping appointments on, or even close to, schedule. Otherwise, patient care has been good. His EMT support for weekly allergy shots is excellent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Tex in Denton, TX – Jan 29, 2019
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Good luck with trying to get an appointment. Office staff is rude and would not accept my referral from the insurance. Wow the worst experience I have ever had, too bad for Dr. Otto I will not recommend.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Nonya – Jun 14, 2018
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i've been a patient of dr. otto since 2009 for an auditory issue, i now see him for allergy treatments and am always impressed with the quality of care and staff attention that i get while i'm there. i won't go to another ent or allergy specialist as long as i'm in this area. dr. otto believes in the "whole picture" approach when it comes to a patient's health care. i recommend him to my friends whenever they need an ent/allergy specialist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
c. springer in denton – Mar 28, 2018
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Dr. Otto's staff is very helpful and friendly. The allergy treatments have improved my overall health and wellness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 26, 2018
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I want to say thank you to Dr. Otto and all his associates! Great group of people!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aleta Moores – Feb 12, 2018
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Dr. Russell J. Otto, MD Dr. Russell J. Otto, MD 3.5 (12) Otolaryngologist in Denton, Texas 3+ OVERVIEWREVIEWS 1 of 2 CALL DIRECTIONS SAVE WEBSITE Describe this place Choose descriptions of its features & vibe 1209 Bent Oaks Ct, Denton, TX 79210 dr. russell otto Map of dr. russell otto Add business hours (940) 891-6100 Suggest an edit Questions & answers Be the first to ask a question Know this place? Answer quick questions OK CLOSE Reviews from the web WebMD Physician Directory 4.2/5 5 review
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Krum – Nov 04, 2017
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Dr. Otto was very professional and helpful in discovering and diagnosing my allergy problems. I have frequented many different doctors for my issues, so, I am very thankful that Dr. Otto was finally able to figure out what has been ailing me for years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
John – Nov 01, 2017
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He was very good about thinking outside of the box for treatments and listening to my questions and ideas.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Angela L in Denton, TX – Dec 28, 2016
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Dr Otto listened, spent time with me, made recommendations and I'm much better today, thanks to him. He has a very caring staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Happy patient in Denton, TX – Sep 09, 2016
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Dr. Otto is a very intuitive doctor. He took time to explain in detail what I needed to know about my visit. He answered any questions I had and was very thorough. I would recommended him to anyone. He is worth the phone call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Denton, TX – Jul 06, 2016
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Never got to meet the doctor but he should know what goes on at his office. We waited for an appointment for my mother for over a week and had given insurance info on the phone when the appointment was made.They called today( to say the office manager is CHOOSING not to take her kind of united healthcare medicare. I am trying to get hearing aids for my mother and this is the care we get. It would be nice if someone cared.
What went well
No results
What could be improved
  • Difficult to schedule appointment
7 others found this helpful
Helpful
disappointed in Denton, TX – May 21, 2016
We rec'd a referral from your mother's PCP on... Read More
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About Me

care philosophy

I have enjoyed taking care of patients for more than 25 years and look forward to each one.  I am blessed to have a kind, caring staff who  enjoy our patients - together we make every effort to ensure  a good outcome for each person we treat. 

biography

Dr. Russell J. Otto is a Board Certified Otolaryngologist serving the Texas area for more than 18 years. Dr. Otto is experienced in Head and Neck Surgery, Vertigo and Balance Disorders and Nasal Allergies. He is a member of the American Medical...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Brooke Army Medical Center

    Residency Hospital
  • Otolaryngology Head And Neck Surgery - Brooke Army Medical Center

    Residency Hospital, 1994
  • Otolaryngology Head And Neck Surgery-brooke Army Medical Center

    Residency Hospital, 1994
  • University Of Missouri / Columbia Campus

    Internship Hospital, 1989
  • General Surgery-university Of Missouri-columbia Campus

    Residency Hospital, 1989
  • University Of Missouri School Of Medicine

    Medical School, 1988
  • University Of Missouri-columbia B.s. Biochemistry

    Undergraduate School, 1981
  • University Of Missouri - Columbia B.s. Biochemistry

    Undergraduate School, 1981
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Otto is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Unavail1209 Bent Oaks Ct Denton, TX 76210
    1

    Affiliated Hospitals

    • Texas Health Presbyterian Hospital Denton

      3000 N Interstate 35
      Denton, TX 76201
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality