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Dr. Roy Yen, MD

Dr. Roy Yen, MD

Gastroenterology*
25+ years of experience

Dr. Roy Yen, MD is a gastroenterologist in Panorama City, CA and has over 25 years of experience in the medical field. He graduated from New York University Grossman School of Medicine in 1996. He is affiliated with Kaiser Permanente Panorama City Medical Center. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)

Practice

13652 Cantara St Panorama City, CA 91402
Telehealth available

Make an Appointment

(818) 375-2000

At a Glance

  • Areas of Expertise
    Dr. Yen specializes in the areas of Gastroenterology & Internal Medicine. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Yen's Reviews

Likelihood to recommend Dr. Yen

2.8
9 ratings, 9 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
56%
56%

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Despite arriving 15 mins late to my appointment, Dr. Yen took another patient and refused to see me. This incident has severely undermined my confidence in Dr. Yen’s care.
What went well
  • I felt respected
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 07, 2024
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Great doctor, smart and caring
Took lots of time to explain the condition.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 21, 2023
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Highly recommend Dr. Yen to anyone. He takes his times to listen and asks all the right questions, is thorough and knows what he is doing. His follow through is great too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill in Renton, WA – Feb 10, 2018
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Great follow up - he knows his field
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bellevue, WA – Mar 30, 2017
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Wanted to schedule a colonoscopy on first visit for acid reflux. Then gave me a special diet that included tomatoes which are one of the most common foods to avoid when you have acid reflux. It was like he didn't even listen to me when I told him why I was there. Extremely disappointing and a waste of time.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 07, 2017
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First, it took over a month to get an appointment to see him. When i did get to see Dr. Yen, the sequence of events was as follows. Dr. Yen wears a pair of purple gloves sits next to his computer. Ask me preliminary questions on my symptoms. Without even a cursory examination of my hemorrhoids, suggests colonoscopy and talks about the procedure for the next 10 minutes. Asked me to scheduled the procedure, took out his gloves and sent me a $230 bill. Just stunned to say the least.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Shaker in Kent, WA – Jun 13, 2016
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After being dropped it seems that Dr Yens only concern is scheduling expensive colonoscopies. Good luck with maintenance appointments or getting a callback from his assistant. if you are seeking a compassionate or empathetic Dr, look elsewhere.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Nick in Tacoma, WA – Feb 12, 2016
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Knows his field and understands my concerns. Very friendly and explains things very clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Peter in Renton, washington – Feb 05, 2016
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Dr. Yen can do a routine colonoscopy, but if you need follow up care it may take months to get a follow up appointment. Not my idea of good care.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
3 others found this helpful
Helpful
John in Bellevue, WA – Feb 01, 2016
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Leave a review

How was your experience with Dr. Yen?

Know Before You Go

About Me

care philosophy

My mission is to provide thoughtful, conscientious care and maximize the patient's experience.

I actively track and analyze my personal markers of clinical quality (including polyp detection rates, endoscopy examination times). ...read more

biography

Dr. Yen was raised in Southern California. He received his undergraduate from the University of California, Berkeley and received his medical degree from New York University. He completed his residency in Internal Medicine at UCLA and fellowship...read more

  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Colorado, Denver - Colorado School Of Public Health

    2011

  • University Of Colorado At Denver

    Fellowship Hospital, 2009

  • University At Buffalo Program

    Fellowship Hospital, 2008

  • Mayo Clinic Jacksonville

    Fellowship Hospital, 2005

  • Los Angeles County Harbor-ucla Medical Center

    Residency Hospital, 1999

  • Los Angeles County Harbor - Ucla Medical Center

    Internship Hospital, 1997

  • Los Angeles County Harbor Ucla Medical Center

    Internship Hospital, 1997

  • New York University Grossman School Of Medicine

    Medical School, 1996

  • University Of California At Berkeley

    Undergraduate School, 1992
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Kaiser Permanente Panorama City Medical Center13652 Cantara St Panorama City, CA 91402
1

Affiliated Hospitals

  • Kaiser Permanente Panorama City Medical Center

    13651 Willard St
    Panorama City, CA 91402
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality