Dr. Ronald Troxell, DPM

Dr. Troxell was knowledgeable, nice, didn’t rush. He made multiple efforts to try to resolve my issue and diagnose. Although I had an unusual issue we couldn’t rectify his efforts were appreciated and I understood more about what was going on. The staff could use a bit more training in personable customer interaction, and definitely needs instruction on how to follow through with paperwork submission for imaging requests. I had to follow up multiple times and mediate between both doctor and imaging offices and my insurance company and ultimately had to send in the paperwork in myself which delayed my imaging appointment two months because the wrong paperwork was submitted to my insurance. I just know now in order to see a good doctor I just have to make sure office staff is keeping up with patient paperwork in a timely manner a d correct manner and not let it happen again. On the other hand office dynamics could be rough so I always like to give them a second chance.

Troxell was fantastic and so was the staff. Didn't rush me and was very good at explaining diagnosis. X-ray tech was personable too. Front desk ladies were very nice.

The doctor was ok but the office visit was rushed and very disorganized. The office and general operation is horrible. The office is dirty clearly not cleaned on a regular basis. Nearly all of the staff were not wearing face masks, and COVID protocols were not being followed. I was told a prescription was being sent to my pharmacist, I checked 2 days later and it had not been sent. I had to call Bay Area Ortho 2 additional times to get the prescription. The doctor and other staff never told me the name of the medication or how it worked. Overall it was an extraordinarily poor experinece.

The doctor Truxel is the best Trussell really knows his stuff would recommend him to anybody staff dory's excellent the doctor takes his time with you to explain you what is going on with my foot he knows who I am I own the record for the biggest blood blister he ever seen did an excellent job

Very knowledgeable and informative, treated me like family. I highly recommend