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Dr. Ronald Gonzales, MD

Dr. Ronald Gonzales, MD

Family Medicine*
25+ years of experience

Dr. Ronald Gonzales, MD is a family medicine physician in Saint Charles, MI and has over 25 years of experience in the medical field. He graduated from MICHIGAN STATE University in 1997. He is affiliated with Covenant Medical Center Harrison. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 28 reviews 3.4 Star Rating (28 reviews)

Practice

1124 N Saginaw St Saint Charles, MI 48655
Telehealth available
(989) 865-8270

At a Glance

  • Area of Expertise
    Dr. Gonzales specializes in the area of Family Practice. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. • See hospitals
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Dr. Gonzales' Reviews

Likelihood to recommend Dr. Gonzales

3.4
28 ratings, 8 with a written review
5 star
54%
54%
4 star
4%
4%
3 star
0%
0%
2 star
11%
11%
1 star
32%
32%

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Rude staff, poor care standards
This office has the rudest and laziest healthcare workers I have ever had to deal with. I have been humiliated for refusing invasive procedures, lied to by my PCP, billed for care that was incomplete and poorly done, and received additional charges for asking questions about my health. This is a "shut up and do what I want and don't ask questions" sort of facility. If you want a healthcare office that values you as a person, who will address your healthcare needs, and will treat you with compassion and understanding, do not go here.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 11, 2023
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Dr. Gonzales
I started out there when my doctor was retiring, many years ago. I liked how he explained things and asked if I had any questions. I had the rest of my family come. They really like him also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy – Mar 11, 2022
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Cares about his patients
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John – May 19, 2020
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I was happy with my previous Dr. and decided to try Dr. Gonzales. On my first visit I was treated with courtesy and was asked if I had any questions for him. I had an issue with hearing and he did not hesitate to refer me to a specialist and a tumor in my brain was found. Surgery was recommended and the outcome was great. I would highly recommended him.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 21, 2019
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This is continued . His office won’t see me all because I went to the urgent care . Isn’t an urgent care facility supposed to be ok for you to go to at your own convenience? I went to the urgent care at my old dr without getting it cleared and they NEVER sent me a letter like Dr. Gonzalez did!!! There are only two staff members in the office that don’t have a bad attitude and that is Julie and Melonie !
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jan 25, 2019
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Dr. Gonzales is the best doctor I’ve ever had. Very kind and helpful. I have lived an hour away for years now, but refuse to find a different doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ryan in Holt, MI – Jan 14, 2019
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changed my doctor Dr. Lee retired. Selected Dr Gonzales for my primary Doctor and I feel I made a excellent choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Harriette Majeski in Saginaw, MI – Jul 10, 2017
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My husband was referred to this Doctor for follow-up after a visit to the ER as we didn't currently have a Family Physician. After waiting over 30 minuted to see the Dr, he looked at my husband and asked what he was doing there and what he expected him to do as we didn't have medical insurance. His unprofessional demeanor and rudeness made my already in pain husband get up and leave. We drove 30 minutes to see this Dr and was treated like dirt. Must be in it for the money, not the care giving.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Birch Run, MI – May 30, 2016
I have never turned away someone without... Read More
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Know Before You Go

About Me

biography

Dr. Ronald Gonzales, MD is a family medicine physician in Saint Charles, MI and has over 25 years of experience in the medical field. He graduated from MICHIGAN STATE University in 1997. He is affiliated with Covenant Medical Center Harrison. He is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saginaw Co Op Hosps Inc

    Residency Hospital

  • Michigan State University

    Medical School, 1997

  • Michigan State University College Of Human Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Brain Health

Locations

Practice

Ronald L. Gonzales MD PLLC1124 N Saginaw St Saint Charles, MI 48655
1

Affiliated Hospitals

  • Covenant Medical Center Harrison

    1447 N Harrison St
    Saginaw, MI 48602

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality