Dr. Ronald Freeling, DPM
Podiatric Foot & Ankle Surgery*
55+ years of experience
Dr. Ronald Freeling, DPM is a podiatric foot & ankle surgery specialist in Rochester, NY and has over 55 years of experience in the medical field. He graduated from Dr. William M. Scholl College of Podiatric Medicine in 1967. He is affiliated with medical facilities Strong Memorial Hospital and Unity Hospital.
2.5 Star Rating
Based on 8 reviews 2.5 Star Rating (8 reviews)
Practice
2236 W Ridge Rd Rochester, NY 14626Make an Appointment
At a Glance
- Practices at Highly Recommended Hospital
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Dr. Freeling's Reviews
Likelihood to recommend Dr. Freeling
2.5
8 ratings, 7 with a written review
| 5 star | 38% | 38% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 63% | 63% |
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I visited Dr. Freeling at his Beahan Rd. office. I had a very pleasant experience. He was thorough, informative and very professional. Thanks to his expertise, the pain I was experiencing is slowly diminishing.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Rodney O'Connor, DMD – Oct 07, 2019
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Been seeing Dr. Freeling for many years and find that he is very competent, knowledgeable, and easy to talk to. He listens to concerns and provides solutions. Very happy with his care.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 02, 2019
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If I could give zero stars I would. Scheduled an appointment with Dr. Freelong for ingrown toenails a problem I have dealt with on different toes since I was a teenager. Normally, when I have this taken care of, I get a local numbing spray, they cut the nail out and within 10 minutes my shoe is back on and I am on my way. Dr. Butcher gave me 6 injections, carved my toes up, didn't fix my problem, then sent me a bill for $500. Unethical, unprofessional and the office staff is horrendous!STAY AWAY
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
John P in Rochester, NY – Dec 14, 2016
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Old and rude! Never would I recommend Ronald Freeling to anyone! He left my toe with damaged scar tissue and proceeded to charge me $225! He endured immense pain with an in office procedure, when he gave me 3 shots in my toe! It was the worst pain I've ever endured. Very uncompassionate and should NOT be allowed to practice!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
Rochester, NY – Sep 14, 2016
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Scheduled an appointment for Ronald M. Freeling, D.P.M. almost a week prior to the appointment. Received a cancellation call just a couple hours before the appointment. Tried to reschedule with the Office Manager, Brenda at the 919 Westfall in Rochester, NY. With no success. Rude personnel and the doctor even refused to speak to me. F minus.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
10 others found this helpful
Helpful
Stan in Rochester, NY – Jul 26, 2016
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I was satisfied with the care Dr. Freeling provided for a time. But the surgery I had to remove plantar warts was unsuccessful. Then, when I started experiencing pain in both feet, he completely misdiagnosed me. I suffered for many months. I was scheduled for surgery which the office charged me over $400 for on the very same day they cancelled the surgery. Then, when they finally sent my reimbursement check, it was for the wrong amount! I am very dissatisfied with my experience with Dr. Freeling
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Lisa in Rochester NY – Apr 13, 2016
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Dr. Freeling misdiagnosed my conditions. His office staff charged me for a surgery they knew was going to be cancelled, then didn't refund the full amount. The practice is unethical.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jen in Rochester, NY – Apr 13, 2016
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Leave a review
How was your experience with Dr. Freeling?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Freeling to family and friends is 2.5 out of 5
About Me
biography
Dr. Ronald Freeling, DPM is a podiatric foot & ankle surgery specialist in Rochester, NY and has over 55 years of experience in the medical field. He graduated from Dr. William M. Scholl College of Podiatric Medicine in 1967. He is affiliated with medical facilities Strong Memorial Hospital and Unity Hospital.Podiatric Foot & Ankle Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Dr. William M. Scholl College Of Podiatric Medicine
Medical School, 1967
Healthgrades Tips For Getting the Best Foot Care
Locations
Practice
Westside Podiatry Group2236 W Ridge Rd Rochester, NY 14626
Office919 Westfall Rd Bldg C Rochester, NY 14618
Practice
Affiliated Hospitals
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
77%Patients said that doctors always listened to them and explained things well1% higher than the national average
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home71%Patients said that doctors always listened to them and explained things well5% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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