background
background
Dr. Robyn Jacoby, DO

Dr. Robyn Jacoby, DO

Family Medicine*
25+ years of experience

Dr. Robyn Jacoby, DO is a family medicine physician in Claremont, CA and has over 25 years of experience in the medical field. She graduated from Western University of Health Sciences in 1998. She is affiliated with medical facilities Pomona Valley Hospital Medical Center and San Antonio Regional Hospital. She is accepting telehealth appointments.

4.6 Star Rating
Based on 29 reviews 4.6 Star Rating (29 reviews)

Practice

430 W Baseline Rd Claremont, CA 91711
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Jacoby's Reviews

Likelihood to recommend Dr. Jacoby

4.6
29 ratings, 9 with a written review
5 star
83%
83%
4 star
3%
3%
3 star
7%
7%
2 star
0%
0%
1 star
7%
7%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

My dr.jacoby is like family and always makes me feel better.she and the staff are warm and caring medical professionals. Excellent bed side mannors. Quick apt.times and spot on dx.she is always patient with me and heals my ailments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Joni – May 12, 2020
×Post a ResponseAre you Dr. Jacoby?
For staff. I tried to make a new appointment for a physical and the girl gave me such a hard time. She was saying that she doesn’t know their availability and that they only do physicals at certain times. Yet, she seemed to want me to tell her when I could come in. I told her I would need to know what is available. “Would you like me to look at their schedules and see what the doctors have available?” Uh, YES. That is why I called. I don’t know the doctors’ schedules so I need to know what is available. This shouldn’t be difficult. I ended up telling the girl I was going to just call somewhere else and hung up.
What went well
No results
What could be improved
No results
Helpful
Oct 17, 2019
×Post a ResponseAre you Dr. Jacoby?
I was a patient of Jacoby for a decade and have recently changed primary physicians due to her scheduling and admin staff. Jacoby is a great doctor; however, she doesn't give much time to patients. I see her once a year for a annual physical and I give her a running list of questions, prescriptions, etc. and the visit is over very quickly. My biggest issue is admin staff- rude/uncompassionate. I've always had a sense of anxiety when I call in, because I know how the interaction is going to go, but after the last time- I'm over it. I used to be able to call in prescriptions, but in the last year this has changed. I understand that this may be new policy, but it is also impossible to make an current appointment. OK so you can't call in a prescription anymore, but I also can't see the doctor?! I was totally fine booking my annual exam three months, but this new policy doesn't align with office availability. The last time I had this issue, admin staff rudely advised to find a new DR.
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Oct 10, 2019
×Post a ResponseAre you Dr. Jacoby?
I've been a patient of Dr. Jacoby for several years. She's an outstanding doctor. Most doctor's don't listen to their patients concerns or only take 10 minutes to see you but Dr. Jacoby's takes to time to listen and address all your concerns plus, shows compassion. Plus, if you need a specialist referral, she's the best source for the very best referrals. She has inspired my own daughter to pursue a medical career. We definitely need more doctors like her. Thank you Dr. Jacoby!! I00 stars +
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 10, 2019
×Post a ResponseAre you Dr. Jacoby?
Really takes time to understand what is going on with me as an individual person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Covina, CA – Mar 15, 2017
×Post a ResponseAre you Dr. Jacoby?
Dr. Jacoby is one of a kind. If you are looking for a caring, thorough Doctor you will get it from her. She does not rush you, she listens to your concerns and when needed, she puts you in the best of care in referrals. It's like having your sister or best friend caring for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Neva in Upland, CA – Dec 31, 2016
×Post a ResponseAre you Dr. Jacoby?
I have been a patient of Dr Robyn Jacoby's for the past 16 years. She is compassionate, thoughtful and easy to communicate with. She stays current with medications and treatments that are within her scope of practice. She has an excellent network of referral physicians when you need a specialist. I highly recommend this Physician for primary or family care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bellevue, WA – Nov 08, 2016
×Post a ResponseAre you Dr. Jacoby?
She is very understanding, caring and thurough. She remembers comments I made from visits two months prior.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
S. W. in Pomona, CA – May 17, 2016
×Post a ResponseAre you Dr. Jacoby?
Dr. Jacoby is a caring individual who REALLY listens to your needs and explains what procedures are needed and why. Most importantly though, she cares and you won't feel like your on an assembly line :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Joanna in Claremont, CA – Apr 21, 2016
×Post a ResponseAre you Dr. Jacoby?

Leave a review

How was your experience with Dr. Jacoby?

About Me

biography

Dr. Robyn Jacoby, DO is a family medicine physician in Claremont, CA and has over 25 years of experience in the medical field. She graduated from Western University of Health Sciences in 1998. She is affiliated with medical facilities Pomona Valley...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Of Health Sciences

    Medical School, 1998
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Inland Empire Medical Network430 W Baseline Rd Claremont, CA 91711
1

Practice

Foothill Accountable Care Medical Group Inc.840 Towne Center Dr Pomona, CA 91767
2

Affiliated Hospitals

  • San Antonio Regional Hospital

    999 San Bernardino Rd
    Upland, CA 91786

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Pomona Valley Hospital Medical Center

    1798 N Garey Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality