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Dr. Robert Shaffer, MD

Dr. Robert Shaffer, MD

Gastroenterology*
25+ years of experience

Dr. Robert Shaffer, MD is a gastroenterologist in Birmingham, AL and has over 25 years of experience in the medical field. Dr. Shaffer has extensive experience in Esophageal Disorders, Gastrointestinal Disorders, and Pancreatic Disease. He graduated from University of Alabama at Birmingham Heersink School of Medicine in 1999. He is affiliated with Saint Vincent's East. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 24 reviews 4.7 Star Rating (24 reviews)

Practice

100 Pilot Medical Dr Birmingham, AL 35235
Telehealth available

Make an Appointment

Dr. Shaffer is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Shaffer specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Shaffer's Reviews

Likelihood to recommend Dr. Shaffer

4.7
24 ratings, 10 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

Your trust is our top concern.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

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I have been a patient of Dr. Shaffer for about fifthteen years. He is a fantastic doctor. His is very caring for his patients. He takes time to listen to you and explain what he advises to do to take care of you. He stays up to date on new treatments. I am very thankful that he is my gastroenterologist. His nurse, Lisa Peoples is great also. I highly recommend them. All the staff are nice at the Pilot Place office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
SaundrA Goolsby – Oct 19, 2022
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Very knowledgable and concerned. Didnt just brush me off when I told him what I was experiencing. Helped me get answers and that means the world. While one might think that is a given with a doctor, that has not been my experience in the past.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Kim in Cropwell – Jan 10, 2020
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This is the best doc for almost anything! I would be dead with out him. I have an eating disorder an he brought me back from almost death! I’m so greatful for this Man! So so sweet,great Christian,always happy,couldn’t ask for a better G.I doc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lisa Thompson in Bham, Alabama – Jun 15, 2019
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Excellent doctor! I have all the confidence in him taking care of me and my family.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 06, 2019
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I met Dr. Shaffer while he was visiting Tucson, Arizona. He is a kind man as I told him my Mom had just passed away. His comforting demeanor was behond reproach. I'm blessed by our meeting... Dr. Steven R. Penny, M.D. (EU)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dr. Steven R. Penny, M.D. in Tucson, Arizona – Apr 12, 2018
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Highly impressed with both his professional knowledge as well as his personal attitudes about patient care. Excellent MD. Rely on him for valued GI care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
E. L. Wright, Ph.D. in Altoona, AL – Aug 01, 2017
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Excellent doctor that definitely listens to his patients and makes sure you understand everything he tells you. Has the greatest compassion for his patients! Best gastro doctor ever!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Belinda Stubbs in Anniston, AL – Feb 23, 2017
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Dr Shaffer listened to my questions and helped my understand how the medication I was taking effected my GI system in a way I could understand. He had a great bedside manner and helped my family understand what was going on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Sherryl Isley Hooks in Birmingham, AL – Nov 09, 2016
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He has been my MD for years. Awesome staff and great guy!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Adam A in Ashville, AL – Jun 17, 2016
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Dr. Shaffer's passion for providing the best care for his patients and his specialty are clearly evident in how he provides care. He deftly conducts patient interviews to gather all of the relevant information about patient symptoms and circumstances while making you feel like you got to spend time with a genuine friend. I'd tolerate a lot to receive care from him, but fortunately he's surrounded by a great clinical support team who also are dedicated to quality care and outstanding service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 others found this helpful
Helpful
Jeff A – Mar 12, 2016
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About Me

care philosophy

Believing each person is created by God and therefore unique and special, we desire to provide the highest level of compassion and care to meet the physical, emotional, and spiritual needs of our patients.
  • Gastroenterology

  • Internal Medicine

  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Fellowship Hospital, 2005
  • Carolinas Medical Center

    Internship Hospital, 2002
  • Carolinas Medical Center

    Residency Hospital, 2002
  • University Of Alabama At Birmingham Heersink School Of Medicine

    Medical School, 1999
  • Troy

    Undergraduate School, 1995
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Shaffer is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Paul Obert MD PC100 Pilot Medical Dr Birmingham, AL 35235
    1

    Practice

    Vincentian Physician Services2217 Decatur Hwy Gardendale, AL 35071
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Practice

    Gastroenterology Associates of North-Central Alabama Inc.513 Brookwood Blvd Ste 401 Birmingham, AL 35209
    3
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 4:30pm
      • Tue: 8:30am - 4:30pm
      • Wed: 8:30am - 4:30pm
      • Thu: 8:30am - 4:30pm
      • Fri: 8:30am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Saint Vincent's East

      50 Medical Park Dr E
      Birmingham, AL 35235

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality