Dr. Robert Puchalski, MD

My daughter had an allergy test done. During the test (on the last round of testing) she started having a POTS episode severe enough for the nurse to completely stop the test and call immediately for the doc. He came up and told me that we needed to continue with the testing with complete disregard to what my daughter was experiencing. I told him over and over that we were not going to continue and he still tried to convince me that it was in our best interest to continue the test or all of it would have to be repeated with zero concern for my daughter who was about to pass out. When I tried to express how I felt, he immediately cut me off to tell me he had '25 years of experience'. He had no empathy, compassion or concern for what my daughter was experiencing. The only positive part of the entire appointment was the wonderful nurse! She was professional and empathetic to our situation. Also, the phone system needs changed. You never get a call or text returned!

A very kind man. He went over my options gave me all the pros and cons and help me make the best decision for me. Absolutely awesome.

Proper waiting time on your patients would be nice

I am pleased with the care received from Dr. Puchalski.

I first came to Dr. Puchalski as a sleep patient. He did sleep studies and helped me better understand my narcolepsy. Then I started having multiple sinus infections and made an appointment with him. He found I had a deviated septum and I agreed to have septoplasty. He performed the surgery and had the same great bedside manner as in his office. And I haven’t had a sinus infection since, and that’s been 5 years ago. Dr. Puchalski is a great doctor. I have had trouble with some of the office staff, but that is not the fault of this doctor. In fact he and Mr. Bob have jumped through hoops to get my insurance to agree to pay for my medication on multiple occasions.

When questioned about his recommendation, he reviewed his technician's data and changed his recommendation. Seemed not too thorough and egotistical.

I had a ct scan and my insurance paid but a balance was due 126.00 office called and said I could not recv shots until fully paid. I told them I would make payments. So unfortunately I have to cancel my. Allergy shots.

He said I had lesion in ear and "need to finally spend some money to feel better" referring to more tests and PT aim his office. it was not a lesion. Have cervicogenic migraine $6,000 in 2 office visits for CT scan and allergy testing. Contacted my insurance company due to bills that were charged that were "oversight". Nice Gucci shoes he had on while being dismissive.

The office is like a factory - horrible wait times, less than 2 minutes with the actual doctor, billing problems, scheduling issues. Avoid SC ENT at all costs!! My daughter had sleep issues so went through two sleep studies and a tonsillectomy with Dr. Puchalksi and it was problem after problem. The actual surgery went fine but the service and bedside manner was horrendous.

As a nurse I warn you Dr Puchalski was a weak physician unknowlegable about what to do even in his own mind. He dumped things off on other Doctors and cancelled a planned surgery the week of, telling me to get a second option but did not help me with getting an appt even though he knew I was unable to eat or sleep with the problem I had. I promise you he does not care about your well being. Find somebody else to treat you, you can not trust his care or compassion.

Dr. Puchalski is an excellent surgeon. He did everything exactly the way he said he would. He proactively worked with me on treatment concerns I had. I would recommend him to my whole family if they needed his services. All my treatment fears dissipated under his care. Kudos to the PA and front desk and checkout team as well. I would add an extra star if possible. Much Respect Doc.

I would recommend Dr. Puchalski to any of my family and friends. My daughter was referred to his office by her pediatrician and the entire process was simple and quick. Dr. Puchalski removed a cyst, that was located under my daughters eye and in the cheek area, and he did a fantastic job ! Within one week of having the surgery, her face looked fantastic ! Each visit was handled professionally and we did not have a long wait time for any of her visits. Thank you Dr. Puchalski !

Called as a provider from another practice to consult regarding a patient. They were prompt and extremely helpful. Their care for the patients was clear. Bob, PA was a thorough educator from his expertise. Will definitely be referring patients here!

I would recommend Dr. Puchalski because contrary to the experiences other people may have had, I had a great appointment. He listened to me and took the time to give me advice. Even though he couldn't really help me with my sleep disorder; he discussed a couple options with me. My standards for an excellent doctor are good bedside manners, a good listener, knowledgeable, and comforting. Dr. Puchalski met all of those qualities. If someone wanted a doctor in his area of expertise; I recommend him