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Dr. Robert Massa, MD

Dr. Robert Massa, MD

Internal Medicine*
35+ years of experience

Dr. Robert Massa, MD is an internist in Commerce City, CO and has over 35 years of experience in the medical field. He graduated from Tufts University in 1989. He is affiliated with Platte Valley Medical Center. He is accepting telehealth appointments.

2.2 Star Rating
Based on 33 reviews 2.2 Star Rating (33 reviews)

Practice

10569 Chambers Rd Unit 102 Commerce City, CO 80022
Telehealth available

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Dr. Massa's Reviews

Likelihood to recommend Dr. Massa

2.2
33 ratings, 9 with a written review
5 star
24%
24%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
64%
64%

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I have been a patient of Dr. Massa for about 12 years now. I suffer from terrible headaches due to a car accident about 30 years ago. He has ALWAYS taken the time to ACTUALLY LISTEN to me and has helped and continues to help in immeasurable ways. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 28, 2024
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Negligent
I would not recommend him to anyone, His treatment to the older generation is awful, he is rushed and it is beneath him to follow thru on certain things. My father needed a catheter removed. He sent him MA’s in to remove, disaster as they did not have a clue to what they were doing. They managed to pull the stent in the bladder into the tissue and dislodge after his surgery to place it. due to the fact they did not know there was a balloon to hold the catheter in place! My dad will never return to this Dr. Negligence!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 19, 2024
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Dr. Masa isn't great, but he does a good job of what he needs to do, be it refer you out or put you on a simple medication. He is a good listener and he is very compassionate but does tend to rush appointments. Dr. Masa makes a good PCP and family doctor but I would hesitate to expect anything more out of him. His MA, Catherine, is phenomenal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
thisiswhatithink – Apr 29, 2021
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Hes good, he's looking out for my best interests, I don't understand the bad reviews on him. I'm guessing your not a doctor and you think you know more than him.. also I'll bet the house your wrong of course.. can't tell me anything different.. he's good at what he does.. good day..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bigoildriller in Brighton, CO – Sep 20, 2018
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I've been seeing dr Massa for about a year to help treat anxiety. I'm currently in the process of switching doctors because of several different reasons. First and foremost, he uses fear mongering to get you to follow his recommendations regarding medications. Second, he rushes through appointments and doesn't listen well. He interrupts and you have to wait to finish what you are saying until he's through with his rambling nonsense and then you can finally make your point. Don't recommend.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Commerce City – Nov 10, 2017
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Dr. Massa is compassionate, has a way of making patients feel comfortable, & is thorough ensuring patient understands diagnosis & recommended medications. He's perceptive & has confidence to enable him to always be open to second opinions - and in fact, often suggests same. He has never rushed through a visit. I have seen many physicians in my lifetime, & will say unequivocally he's the one I have. the most confidence in. I have referred Dr. Massa to many, and will continue to do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Phyllis in Brighton, CO – Oct 08, 2017
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... would NEVER recommend anyone to to see him ... if you're unwell you're expected to wait for his first open appointment which can be 2 weeks away ... no flexability, no open time for patients that need to be seen in next 24 to 48 hours. Polite receptionists but his medical assistant is no knowledgeable, rude and doesn't return calls promptly, sometimes several days later. Dr. rushes through visits, interrupts, misdiagnoses conditions and doesn't seem to care. wouldn't refer anyone to him!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Culver City, CA – Mar 10, 2017
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Both times I have seen him, he rushed me through the appointment. I came with a list of medications, and the questions I wanted to talk about. Each time I barely made it through my list. Instead of getting a reply to each of my concerns, I got mumbles, and referrals to specialists. I have a clinical background and education, so I understand specialties and know the last referral was not appropriate for my problem. I think this doctor is burned out/checked out. He needs help and a vacation.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Denver, CO – Nov 02, 2016
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His schedule is not flexible enough. I waited 3 weeks for an appointment, and due to circumstances beyond my control, was 5 mins late for my appointment. His heavily tattooed scheduling assistant informed me he couldn't see me b/c he needed a full 30 mins for my appointment. Got news for you Doc... PCP's like you are numerous, If you can't be understanding and flexible in today's market, you can expect your satisfaction scores to decline sharply.Hope that 25 min break was worth it.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
13 others found this helpful
Helpful
A. New Patient in Commerce City, CO – May 06, 2016
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About Me

biography

Dr. Robert Massa, MD is an internist in Commerce City, CO and has over 35 years of experience in the medical field. He graduated from Tufts University in 1989. He is affiliated with Platte Valley Medical Center. He is accepting telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts University

    Medical School, 1989
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Platte Valley Medical Group-Reunion Family Medicine10569 Chambers Rd Unit 102 Commerce City, CO 80022
1

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Jeremiah A Bartley MD1606 Prairie Center Pkwy Ste 370 Brighton, CO 80601
2

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Integrative Internal Medicine and Medical Acupuncture Inc.1610 Prairie Center Pkwy Ste 2170 Brighton, CO 80601
3