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Dr. Robert MacLachlan, MD

Dr. Robert MacLachlan, MD

Neurology*

Dr. Robert MacLachlan, MD is a neurologist in Rapid City, SD. He is affiliated with medical facilities such as Avera St. Mary's Hospital and Black Hills Surgical Hospital. He is accepting new patients.

3.6 Star Rating
Based on 19 reviews 3.6 Star Rating (19 reviews)

Practice

4141 5th St Rapid City, SD 57701

Hospital Highlight

Dr. MacLachlan is affiliated with Black Hills Surgical Hospital Rapid City, a highly rated hospital.

Dr. MacLachlan is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. MacLachlan specializes in the area of Neurology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. MacLachlan's Reviews

Likelihood to recommend Dr. MacLachlan

3.6

19 ratings, 14 with a written review
5 Star
58%
58%
4 Star
5%
5%
3 Star
5%
5%
2 Star
0%
0%
1 Star
32%
32%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christopher Mark Rivera – May 25, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JW Ford – Mar 16, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Junice Dagen – Feb 06, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
FAITH HOPE HORPESTAD – Jan 06, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Harry Christianson – Dec 30, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 01, 2023
×Post a ResponseAre you Dr. Robert MacLachlan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 18, 2023
×Post a ResponseAre you Dr. Robert MacLachlan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 08, 2023
×Post a ResponseAre you Dr. Robert MacLachlan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
May 16, 2023
×Post a ResponseAre you Dr. Robert MacLachlan, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 11, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Barbara – May 03, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott – Jan 23, 2023
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What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Rapid City , SD – Dec 12, 2019
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What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Oct 19, 2018
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Leave a review

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About Me

biography

Dr. Robert MacLachlan, MD is a neurologist in Rapid City, SD. He is affiliated with medical facilities such as Avera St. Mary's Hospital and Black Hills Surgical Hospital. He is accepting new patients.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Saskatchewan / College Of Medicine

    Medical School
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. MacLachlan is a Healthgrades Choice provider in Neurology

    Read our methodology

    Locations

    Practice

    West River Ear Nose and Throat4141 5th St Rapid City, SD 57701
    1

    Affiliated Hospitals

    • Black Hills Surgical Hospital

      216 Anamaria Dr
      Rapid City, SD 57701
      Recipient of 9
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      94%
      Patients said they were given information about recovering at home

      6% higher than the national average

      93%
      Patients who gave a rating of 9 or 10

      18% higher than the national average

      View all patient feedback
    • Chadron Community Hospital and Health Services

      825 Centennial Dr
      Chadron, NE 69337

      How patients felt about the care they received at this hospital.

      90%
      Patients said that doctors always listened to them and explained things well

      8% higher than the national average

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      View all patient feedback
    • Gordon Memorial Hospital District

      300 E 8th St
      Gordon, NE 69343

      How patients felt about the care they received at this hospital.

      89%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      89%
      Patients said that nurses always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality