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Dr. Robert Kerlan, MD

Dr. Robert Kerlan, MD

Gastroenterology*
55+ years of experience

Dr. Robert Kerlan, MD is a gastroenterologist in Memphis, TN and has over 55 years of experience in the medical field. Dr. Kerlan has extensive experience in Pancreatic Disease. He graduated from University of Tennessee College of Medicine in 1969. He is affiliated with Saint Francis Hospital-Memphis. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 74 reviews 4.9 Star Rating (74 reviews)

Practice

6005 Park Ave Ste 200 Memphis, TN 38119
Telehealth available

Make an Appointment

(901) 761-2100

Dr. Kerlan is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Kerlan specializes in the areas of Gastroenterology & Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. • See hospitals
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Dr. Kerlan's Reviews

Likelihood to recommend Dr. Kerlan

4.9
74 ratings, 52 with a written review
5 star
97%
97%
4 star
1%
1%
3 star
0%
0%
2 star
1%
1%
1 star
0%
0%

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Couldn't say enough about Dr. Kerlan. I have written him 3 times since he retired and all have been returned, much to my dismay. My opinion ? The best doctor I ever had and I miss our often hilarious visits.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia – Jan 10, 2024
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Dr Kerlan is the best. I am very upset about him leaving. There will never be another doctor in the office to replace him. My entire family went to him. He was more than a doctor to us. He was our friend. Frank and Liz Cates
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Liz Cates – Sep 08, 2023
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Wonderful
He always does his best to help find a solution. He actually takes time to talk things out. He makes sure you understand your body and what is happening and tries and find solutions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kaleena – Mar 02, 2023
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Very likely
I have seen him for year. I like him very much.
What went well
No results
What could be improved
No results
Helpful
Dec 31, 2022
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Highly recommend
Doctor really listens, doesn't rush you out the door. Best doctor I've encountered. Entire staff very friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 14, 2022
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Always great
All was pleasant and efficient
What went well
No results
What could be improved
No results
Helpful
Wallace Bruce – Dec 01, 2022
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Listening & Caring
Dr. Kerlan always listens and truly cares for me and my concerns as a patient. Regretfully billing is my biggest complaint. The hospital instructs the office to collect a payment (copay) at the end of each visit. But I have coinsurance (so my financial responsibility is only known after the insurance claim is fully processed) and I use a healthcare spending account to pay. So if I have split/partial payments it causes all sorts of issues reconciling the healthcare spending account.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 16, 2022
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 02, 2022
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Dr. Kerlan is an excellent and thorough doctor.
Dr..Kerlan is very caring and compassionate doctor. His medical knowledge is vast, enabling him to assess and address a myriad of problems. He spends time with you and never seems to be in a rush to get you seen and out the door. He's the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Margaret Ann Finnie – Oct 13, 2022
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Excellent Doctor
Dr. Kerlan is a compassionate and caring doctor. He puts his patients at ease. He is very thorough. Best do I’ve ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2022
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Excellent physician.
You will not find a better doctor than Dr Kerlan. Been a patient for 20 + years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 01, 2022
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Excellent physician
Very attentive, very knowledgeable. I have been a patient of Dr. Kerlan's for 30 years and would recommend him to everybody.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 23, 2022
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Very much so
Took care of my concerns and makes it easy to understands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Frances Cargile – Aug 21, 2022
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I always enjoy my visits to Dr. kerlan. A good Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2022
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Listens to his patients
Dr Kerlan always pays attention to whatever his patients’ needs are. He’s always proactive to ensure any issues are looked into. He’s very kind, that’s one of the reasons his patients love him so much!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tammy B – Aug 02, 2022
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Yearly Checkup
Always a great bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christian Schutt – Jul 27, 2022
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Dr. Kerlan is an excellent doctor! He always takes time with you and makes you feel very comfortable! He’s a very knowledgeable doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carla Benton – Jun 28, 2022
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Dr. Kerlan visit
Always a pleasurable visit with Dr Kerlan. Makes a patient feel at ease and yet gives you the straightforward answered to your questions. Very helpful in advising your path in decision making
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Blaha – Jun 20, 2022
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Always welcome his diagnosis for treatments
Very personal and professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2022
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Very thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 21, 2022
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Leave a review

How was your experience with Dr. Kerlan?

Know Before You Go

About Me

care philosophy

To make my best effort to resolve each individual's health needs with compassion and expertise

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Regional Medical Center At Memphis

    Fellowship Hospital, 1974

  • Regional Medical Center At Memphis

    Residency Hospital, 1973

  • Regional Medical Center At Memphis

    Internship Hospital, 1970

  • University Of Tennessee College Of Medicine

    Medical School, 1969

  • East Tenn. University

    Undergraduate School, 1965
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Kerlan is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Focus on IBD

    Locations

    Practice

    Memphis Medical Specialists Inc6005 Park Ave Ste 200 Memphis, TN 38119
    1

    Affiliated Hospitals

    • Saint Francis Hospital-Memphis

      5959 Park Ave
      Memphis, TN 38119

      How patients felt about the care they received at this hospital.

      75%
      Patients said they were given information about recovering at home

      9% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality