Dr. Robert Cravens Jr, MD

I was a new patient so I was told to be there early. Not sure why staff gave me paperwork no one looked at it. They let me sit in the room 20 minutes before his assistant student came in with a student that was following him.They left and said the doctor would be right in. 20 minutes later total of 40 minutes waiting time and I had an early appointmentDr Cravens popped in and brought that guy and the other person. It was a VERY small room too.Anyway he suggested I go for a CT scan with contrast. Asked me if I was allergic to iodine and I said not that I'm aware of. At that point I just wanted to get out of there it was not a pleasant experience.Made the appointment for CT scan. Then decided I wanted to see if it was possible to do an MRI instead. I emailed him through the portal that says usually the response is 24 hours. Well not for me it was basically 2 weeks. I gave them a week, then found another ENT and cancelled the CT.Way to slow 40 minutes and 2 weeks for an answer.

Insulted me several times during my consults and pushed for me to undergo rhinoplasty. My nose is deviated to one side and causes me a lot of distress. Letting this guy operate on me is one of my biggest regrets.

I recently had Dr. Cravens perform a Partial Thyroidectomy to remove a nodule that was getting larger. I couldn't be happier with the quality of care I received from Dr. Cravens from the initial consultation up to the surgery itself. He took his time with me, listened and replied to my concerns, and I left feeling totally confident about choosing him to do the procedure. The day of the surgery I received the same quality of care from all staff at the Carondelet Foothills Surgery Center. I highly recommend Dr. Cravens and his staff.

I had two procedures. One to install a valve in my right nostril and one to correct a severe deviation in my left nostril. I cannot tell you how much better I can breath and sleep. I cannot begin to tell you all the misery I faced when my previous ENT had me on sleep apnea devices and medications when a few minor procedures could and did resolve. What a huge difference in my life. Staff was also close to ideal.

Dr. Cravens and his team are dirt slow in responding to a life-threatening cancer situation. As a cancer patient, I had to wait over 2 weeks for a doctor consultation to review scans. I had to set up an appointment to get the doctor to review my case. I asked his team to set up an appointment after the first 7 days of not hearing anything from the doctor or his team on results. I figured an appointment would force Dr. Cravens to look at my scan results and let me know how advanced cancer is, the treatment or what the plans are. I never had any feedback on treatment, scan results or any contact from Dr. Cravens. I feel like he does not care about me or my oral cancer that is very painful and advanced and growing worse daily. Wouldn't you contact your cancer patient ASAP with results - so, they don't wait to hear treatment recommendations and scan results? I changed doctors. I would NEVER recommend Dr. Cravens for cancer - an urgent health issue.

I would never recommend Dr. Cravens ENT or his office Staff. I was first seen by Dr. Cravens in August of 2019, I had one visit, waited 1.5 hrs in the waiting room and though he was very nice and took his time with me in his office, after the initial visit I had one nuclear scan he ordered. I had to keep emailing his assistant just go get my results. At this point, I was in pain, I knew there was something seriously wrong with my throat. I had two nodules, Dr. Cravens did a needle aspiration on my left side but said my right side did not need one and he ignored it. I waited and waited for the results, I tried to call their office but they never answer, you have to leave messages. Like I said my initial consulation was in August 2019, in September 2019 I got an answer from Dr. Cravens assistant saying my test results were normal. At this point I never heard back from them again for an additional consultation, nor Dr. Craven or his assistant ever contacted me again for another appointm

Dr. Cravens has been my ENT physician for over 20 years. Always professional, I trust his decisions and recommendations and scheduling is never a problem.

He is hard to get into see, and you may wait a long time. But, he is worth waiting for. Despite being busy his diagnostics are precise and decisive and his surgical skills are excellent.

There's something wrong with this office. Today I waited an hour before getting up and leaving. I love Dr. Cravens, but he needs to get his office scheduling straightened out.

He did a procedure on my esophagus that went wrong. I finally saw him 3 weeks later. He ordered an esophagus x-ray, which I had. I called his office a week later. His assistant said he hadn't read the x-ray yet. She said she would ask him to read it and would get back to me. He didn't I finally went to medical records at the hospital and got the record. Unbelievable!!!!!

No DR is worth waiting two hours!!! I left after waiting two hours and was still no seen by the Doctor