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Dr. Rikesh Desai, MD

Dr. Rikesh Desai, MD

Family Medicine*
25+ years of experience

Dr. Rikesh Desai, MD is a family medicine physician in Surprise, AZ and has over 25 years of experience in the medical field. He graduated from Medical College Baroda MS University in 1997. He is affiliated with Banner Del E. Webb Medical Center. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 26 reviews 3.7 Star Rating (26 reviews)

Practice

13921 W Grand Ave Ste 502 Surprise, AZ 85374
Telehealth available

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Dr. Desai's Reviews

Likelihood to recommend Dr. Desai

3.7
26 ratings, 12 with a written review
5 star
62%
62%
4 star
4%
4%
3 star
4%
4%
2 star
0%
0%
1 star
31%
31%

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Excellent Doctor
I went to Dr. Desai's office because I had severe pain throughout my body and could barely walk. He correctly diagnosed the problem and wrote a prescription to alleviate the pain. Shortly after taking the prescription I was able to walk without pain and able to do all my chores. He has been the primary care physician for both my husband and me for about fifteen years. He has always given us the best care. We would both very highly recommend him. I do not often write reviews but this doctor definitely deserves the very best rating possible.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Diane G. Olson – Jul 26, 2022
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Excellent primary care doctor
Dr, Desai is my primary care provider. He has cared for me more for more than 11 years. He pays close attention to the effectiveness of my prescriptions and my over all health. I believe he is an excellent physician. .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2022
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Every few months I see Dr. Desai as he keeps tabs on my health. He watches my Blood work for various health related issues. He adjusts my meds intake according to my needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2022
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Listens well. Very friendly. Remembers previous visits and asks about on-going concerns / issues discussed during those visits. Recommends minimum drugs initially but suggests additional or alternative drugs if conditions change or do not improve. When I needed a specialist, each of the specialists he has suggested have been very helpful.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 12, 2022
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I've been going to Dr. Desai for years. I am in excellent health due to him. Had back and leg pain for years and my old doc sent me for rehab! Dr. Desai sent me to the best orthopedic surgeon, had hip replacement surgery and I can walk and stay on my feet for hours. He has recommended the best docs that I know of especially my hematologist which I have heard a lot of patients can't get in to see her, and now I'm going to make an appointment with a new gastroentologoist that he suggested. I'm 72 and healthy because of him. We have discovered I have osteoporosis and he referred me to have the 'shots' taken.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Ferguson – May 01, 2021
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Just terrible. Doesnt seem to care. diagnosed me wrong.. found out when I went tot he specialist. Cant understand his english. mumbles. his staff is worse than him. Just stay away from this entire practice
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 31, 2021
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Dr Desai has been my 97 year old Mother’s Dr for about 18 years. At first he was very quiet but the more we asked questions and talked to him, we found him very cordial. He has been so kind, helpful and caring. He helped getting her set up with Hospice at home and has been extremely helpful getting her set up with the process of assisted living. He has gone above and beyond and has even made “house calls” because she is unable to come to his office. I highly recommend him. He is so compassionate and never had any of the issues that a couple of people who reviewed him had. My mother also has been very happy with Dr Desai and trusts him completely!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana Johnson – Nov 14, 2020
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He was good in the beginning. As time went on he kept wanting to prescribe me more meds, pushing to prescribe the more expensive meds, always giving out samples. I always felt rushed through my appointments like I’m just another number. Since the COVID-19 stay home order, Dr Desai did not see me in person, only by telemedicine. Worst experience ever. He would not give direct answers to the CDC stay at home concerns. He wanted me to make decisions for myself. Again being rushed even on the Telemedicine. He told me he had another patient waiting he had to go. His MA was rude as well on the phone and even ruder in person. Her actions of eyeing me from the top to the bottom of how I looked was so demeaning and made me feel less than human. Never experienced such unprofessional attitude. The girls in the front were always nice and very helpful to me. The money I paid into my health was a waste and didn’t make a change in my health.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 30, 2020
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The worst Dr I have ever seen. Very moody, give impression you are wasting his time and seems to be put out if asked a question. In years of seeing Drs and never being unsatisfied, only changing Dr due to retirement or they moved he is the only one I fired. He doesn't realize he is paid because of the patient.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Surprise – Jun 02, 2019
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I have seen Dr Desai 3 times and have found him to be very professional, friendly and always willing to listen. Refers to other specialties promptly when needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Michelle – Aug 07, 2018
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I was seen by this doctor once and it was a horible experience. He rushed through my visit. Did not even seem interested in my history then referred me to a different office without even an exam or anything. Not even fit to treat animals.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Surprise, AZ – Jun 25, 2017
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Not a very good doctor extremely robotic in demeanor, his body language and affect were non existent he has zero charisma. He is very matter of fact, but does not care to listen to his patients. I had to see him because of state achess ins. I was there for an anxiety issue that put in the E.R. But, this dr. First questions both time I saw him was in regards to my heart. when I asked questions on why he treated me this he decided to just kick me out and said he did not want to deal with me. done.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
J.Godinez in Surprise Az – May 25, 2017
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About Me

care philosophy

compasionate, excellent family patient care
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Az

    Fellowship Hospital
  • Sun City

    Fellowship Hospital
  • Penn State's Milton S Hershey Medical Center

    Residency Hospital
  • Sun Health Geriatrics

    Fellowship Hospital, 2007
  • Memorial Medical Center

    Residency Hospital, 2006
  • Memorial Medical Center

    Internship Hospital, 2003
  • Medical College Baroda Ms University

    Medical School, 1997
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Gujarati

  • Hindi

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Locations

Practice

Westside Internal Medicine PC13921 W Grand Ave Ste 502 Surprise, AZ 85374
1

Practice

Arizona Chest and Vascular Surgeons PLLC13640 N 99th Ave Ste 400 Sun City, AZ 85351
2

Practice

Walter O Boswell Rehab Unit10601 W Santa Fe Dr Sun City, AZ 85351
3

Affiliated Hospitals

  • Banner Del E. Webb Medical Center

    14502 W Meeker Blvd
    Sun City West, AZ 85375
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    68%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality