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Dr. Richard Townsend, MD

Dr. Richard Townsend, MD

Family Medicine*
50+ years of experience

Dr. Richard Townsend, MD is a family medicine physician in Richardson, TX and has over 50 years of experience in the medical field. He graduated from MISSOURI BAPTIST MEDICAL CENTER / SCHOOL OF NURSING in 1971. He is affiliated with medical facilities such as Medical City Plano and Baylor Scott & White Medical Center-Plano. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 179 reviews 4.7 Star Rating (179 reviews)

Texas Health Family Care

1001 Buckingham Rd Ste 110 Richardson, TX 75081
Telehealth available

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Patient Favorite Award

Dr. Townsend is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Townsend's Reviews

Likelihood to recommend Dr. Townsend

4.7
179 ratings, 154 with a written review
5 star
92%
92%
4 star
2%
2%
3 star
1%
1%
2 star
1%
1%
1 star
4%
4%

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There are just no doctors left like Dr. Townsend. He listens like he is a parent and refuses to give up until he has answers. His knowledge and ability to make you feel cared for is something I have never before found in a doctor before.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Nov 23, 2024
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Have been seeing Dr.Townsend for 32 years He is always good about explaining things.. His Lab Tech [...] is the best as well
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 23, 2024
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Dr. Townsend & his staff are terrific!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 19, 2024
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Dr. Towsend and his staff always show concern about any issue I might have. I always recommend him to any of my friends and family.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 18, 2024
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Only ever had once PCP that knew me from birth, Dr. Townsend is fantastic and I will be seeing him for as long as I'm in Dallas!
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Nov 16, 2024
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Dr. Townsend is excellent!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 13, 2024
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All good
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 12, 2024
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I have been pleased with Dr. Townsend and staff for years.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 06, 2024
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Dr. Townsend is always upbeat and gives clear instructions and assessments.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 05, 2024
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This provider listens to the patient, explains clearly what the diagnosis/problem/treatment is and answers questions the patient has.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 03, 2024
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Good, keep it up!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 29, 2024
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Excellent service and very knowledgeable staff. I would recommend to anyone these great service.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 28, 2024
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I always receive excellent care!
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 25, 2024
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Dr.Townsend and staffGreat
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 21, 2024
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Dr. Townsend is wonderful. He takes time to listen and explains everything clearly
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 17, 2024
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I have and will continue to recommend Dr.Townsend to friends. He is always ready to listen and is very good at explaining. He goes above and beyond in making you feel cared for..
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 15, 2024
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Very good
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 05, 2024
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Could not have been better
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 15, 2024
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Dr. Townsend and his team are professional and courteous.The atmosphere is always pleasant.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 12, 2024
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Very thorough on all elements of the visit.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 09, 2024
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About Me

care philosophy

Dr. Richard Townsend delivers primary care that helps you get well and stay healthy. He focuses on promoting good health and fighting disease and chronic illness at any age. Dr. Townsend and the staff of Texas Health Family Care in Richardson are committed to empowering you and your family to take control of your health.

biography

Dr. Richard Townsend has delivered quality health care to the Richardson community since 1980. Recognized as a trusted provider in primary care medicine, he has twice been named a top doctor by D Magazine.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Missouri Baptist Medical Center / School Of Nursing

    Medical School, 1971
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Townsend is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Texas Health Family Care

    Texas Health Family Care1001 Buckingham Rd Ste 110 Richardson, TX 75081
    1

    Affiliated Hospitals

    • Baylor Scott & White Medical Center-Plano

      4700 Alliance Blvd
      Plano, TX 75093
      Recipient of 4
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Methodist Richardson Medical Center

      2831 E President George Bush Hwy
      Richardson, TX 75082
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Texas Health Presbyterian Hospital Dallas

      8200 Walnut Hill Ln
      Dallas, TX 75231
      Recipient of 15
      hospital awards

      Patient Safety Excellence Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality