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Dr. Richard Townsend, MD

Dr. Richard Townsend, MD

Family Medicine*
25+ years of experience

Dr. Richard Townsend, MD is a family medicine physician in Saint Johns, FL and has over 25 years of experience in the medical field. He graduated from University of South Florida in 1996. He is affiliated with UF Health Flagler Hospital. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 18 reviews 3.2 Star Rating (18 reviews)

Practice

120 Gateway Cir Unit 1 Saint Johns, FL 32259
Telehealth available

Compare with other Family Medicine Physicians

Compare Dr. Townsend with our nearby Family Medicine Physicians at HCA Florida Memorial Hospital.

Make an appointment at HCA Florida Memorial Hospital today at
(904) 643-6038.

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Dr. Townsend's Reviews

Likelihood to recommend Dr. Townsend

3.2
18 ratings, 9 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
6%
6%
2 star
11%
11%
1 star
33%
33%

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Never again
This man needs to return to school! First off, he thinks he knows everything and when asked to please expand on that, he gets frustrated and rude! Never again will I goto him!
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 08, 2024
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Terrible
Was referred to this doctor by another medical doctor locally. He proved to be one of the worst doctors I've ever experienced. Terrible bedside manner and did not listen to my concerns. Conversation went directly to medication's which he wanted to change without justification. Did not shake my hand or my wife nor did he look us in the eyes when he spoke to us. Did not return, and would not recommend this doctor for anyone for any reason, at all.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mar 21, 2024
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He is an excellent Dr. Extremely knowledgeable and caring. Always makes sure all. My questions and concerns are addressed at each visit. He has. Been my primary care doctor for 22 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin Cara in St. Augustine, FL – Feb 03, 2024
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Primary Physician/Primary Role Model
I have been seeing Dr. Townsend since I was 10 years old. He is the greatest doctor I have ever been treated by. I strive to be like him and help others the way he helped me and my family. He genuinely cares about all of his patients and healthcare as a whole. Such a wonderful MD and personable healthcare member.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Samantha Shepherd – Sep 12, 2022
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A great Dr.
Dr. Townsend cares about my health & I admit that I have neglected the care. He has got the ball rolling. I’m very happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L. Nolan – May 11, 2022
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I found Dr. Townsend to be rude, to lack understanding, and to be lazy in his approach to my needs. I went to Townsend right after I moved to Saint Augustine for an introductory preliminary, first time visit to have medications prescribed. He arbitrarily changed prescriptions without explanation, lowering the dosages of some medications, mixing up medications and how they were to be prescribed, and then rudely excusing me by saying, “ You sure as hell have cut into my lunch hour.“ As an educated senior adult male, who is familiar with medical practices, I wish I had complained directly to a supervising body about how he treated me. He is a sports medicine guy, And I have a feeling that if that’s not what you’re therefore, you’ll be pretty well brushed off. This was a true case of rich doctor acting like a jerk.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Gary in St. Augustine, FL – Feb 24, 2020
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I have mixed feelings about this doctor. He seemed to know what he was talking about but what I didn't like was the rushed attitude I felt during my visit. Another review stated how he was abrupt and even a little cocky. I don't care for that kind of quality. I would rather have a doctor listen to my concerns rather than think he knows everything. I'll be looking elsewhere for a Pcp.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
5 others found this helpful
Helpful
Saint Johns – Apr 17, 2018
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Have been a patient for years..have recommended him to many people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Atlanta, GA – May 10, 2017
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Dr. Townsend appears to be a Doctor for all the wrong reasons. It seems that his primary focus is making money and not treating his patients. I feel like I am always "nickel and dimed" for everything. For instance, classifying an appointment as a "long" appointment when it lasted less than 10 minutes. Over the last 4 years, I have really lost faith in him as a doctor and will be looking elsewhere for services. Overall, it feels like the focus is on money and not healthcare.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Brooklyn, NY – Dec 08, 2016
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About Me

care philosophy

Dr Richard Townsend, founder of Ponte Vedra Concierge Medicine, is a board-certified family medicine physician with extensive experience in primary care, sports medicine, and cosmetics. With over 20 years of serving Jacksonville families, Dr Townsend...read more

biography

Dr. Richard Townsend, founder of Ponte Vedra Concierge Medicine, is a board-certified family medicine physician with extensive experience in primary care, sports medicine, and cosmetics. With over 20 years of serving Jacksonville families, Dr....read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Medical School, 1996
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office120 Gateway Cir Unit 1 Saint Johns, FL 32259
1
Office351 Town Plaza Ave Ste 105 Ponte Vedra, FL 32081
2
RWT Healthcare Services LLC100 Executive Way Ste 215 Ponte Vedra Beach, FL 32082
3