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Dr. Richard Hefner, DO

Dr. Richard Hefner, DO

Family Medicine*

Dr. Richard Hefner, DO is a family medicine physician in Crestwood, KY. He is affiliated with medical facilities such as Baptist Health La Grange and Baptist Health Louisville. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 29 reviews 4.2 Star Rating (29 reviews)

Practice

6580 Kenwood Crossing Rd Crestwood, KY 40014
Telehealth available
(502) 243-3161
Patient Favorite Award

Dr. Hefner is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hefner's Reviews

Likelihood to recommend Dr. Hefner

4.2

29 ratings, 12 with a written review
5 Star
76%
76%
4 Star
0%
0%
3 Star
7%
7%
2 Star
3%
3%
1 Star
14%
14%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Good people. – May 08, 2024
Thank you for the positive review! We work hard...Read More
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Apr 18, 2023
Thank you for taking the time to leave us this...Read More
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Kirsten Bremer – Mar 23, 2023
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
S. D. James – Feb 16, 2022
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S.W. – Nov 18, 2021
This is great to hear! Thank you for the...Read More
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 person found this helpful
Helpful
Dawn – Aug 27, 2021
This is great to hear! Thank you for sharing this...Read More
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2021
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Unhappy patient – Feb 20, 2020
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve Hicks in Stuart, FL – Sep 02, 2016
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tim L in La Grange, KY – Aug 27, 2016
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
6 people found this helpful
Helpful
J. Scott in Louisville, KY – Aug 16, 2016
×Post a ResponseAre you Dr. Richard Hefner, DO?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
J. Williams in Louisville, KY – Jun 21, 2016
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Know Before You Go

About Me

care philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Naval Hospital San Diego

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check
Patient Favorite Award

Dr. Hefner is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Baptist Health Physical Therapy-Crestwood6580 Kenwood Crossing Rd Crestwood, KY 40014
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Baptist Health La Grange

      1025 New Moody Ln
      La Grange, KY 40031
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      84%
      Patients said that doctors always listened to them and explained things well

      8% higher than the national average

      View all patient feedback

    • Baptist Health Louisville

      4000 Kresge Way
      Louisville, KY 40207
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback

    • Norton Hospital

      200 E Chestnut St
      Louisville, KY 40202

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality