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Dr. Reham Elshaer, MD

Dr. Reham Elshaer, MD

Gastroenterology*
30+ years of experience

Dr. Reham Elshaer, MD is a gastroenterologist in Kingston, NY and has over 30 years of experience in the medical field. Dr. Elshaer has extensive experience in Esophageal Disorders and Pancreatic Disease. She graduated from Kuwait University in 1992. She is affiliated with medical facilities such as Vassar Brothers Medical Center and Sharon Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 44 reviews 4 Star Rating (44 reviews)

Practice

301 Hurley Ave Kingston, NY 12401
Telehealth available

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Dr. Elshaer is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Elshaer's Reviews

Likelihood to recommend Dr. Elshaer

4.0
44 ratings, 28 with a written review
5 star
73%
73%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Beware
The doctor does not care about the well-being of her patients. She only cares about their insurances and if they will pay her enough money. She refuses to see patients for anything other than to do procedures. Dr. Elshaer is a scammer and her office staff is a joke. So are the nurses.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Former patient – Mar 05, 2024
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I feel that I am in good hands under Dr. Elshaer’s care. She strives to educate as well as treat her patients. Her staff was kind and professional and had a sense of humor. My colonoscopies have been seamless and painless. My only suggestion would be to rewrite the pre-surgery directions and sequence so they are ordered and clearly stated. I wholeheartedly recommend Dr. Elshaer.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Leslie Carr – Nov 17, 2023
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Find a new doctor...fast
Never returns calls. Uses the horrible excuse that they are short staffed. Everyone is short staffed now a days... figure it out. Doctors offices NEED to have good customer service. Suggestion... keep one of the staff you do have, later each day to RETURN phone calls!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jan 19, 2023
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The Best Doctor in Ulster County
I have been with Dr. Elshaer for many years, even before she had a private practice. She is simply the most compassionate, professional, and knowledgeable doctor around. I have referred many people to her over the years and they have all felt the same after meeting her. I would never consider going anywhere else.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M. O'Riley – May 19, 2022
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Dr. El-Shaer is an excellent doctor. I have been going to her for many years. She is very compassionate and caring, and explains everything in full. I would highly recommend her to anyone looking for a great enterologist. Her staff at the office is great also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Smitty – Oct 26, 2021
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I could not get to talk to her in person or to get her to email responses to my questions after my colonoscopy. She recommended aggressive screening 3 months later, and I still don't know why. I got two more opinions after that and both doctors said that 3 months later was way too aggressive in my case, based on my pathology report. All in all, I am unsatisfied with follow-up care and would not go back there again. Any doctor who you cannot speak to (after several weeks of trying) is not someone I want to take care of me.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Nov 10, 2020
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Gentle ,to the point ,good follow up , kind staff, convince
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 09, 2020
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Top level of service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jun 03, 2019
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She is so warm and caring. She has been taking care of me a long time and I wouldn’t go anywhere else. The staff always help me with everything I need. I love everyone at Dr Elshaer’s office.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 23, 2019
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The minute you walk in to this office you are treated with respect. Dr Elshaer and her staff are caring and compassionate. I recommend her to my family and friends.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
May 23, 2019
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Very caring doctor. She was very thorough in explaining everything. You can tell she really cares about her patients.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 22, 2019
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I have been seeing Dr ElShaer for several years now and I am very comfortable speaking with her. She has a terrific bedside manor. She takes her time with you at your visit. I am so confident in her I sent my children and entire family to her. She is the best!!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 22, 2019
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I'm feeling I am welcome every visit with kindness
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 12, 2019
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Very satisfied and feel like I am in good hands
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 12, 2019
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I was very pleased with my experience at doctor's care
What went well
No results
What could be improved
No results
Helpful
May 12, 2019
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Outstanding experience. Dr. Elshaer is a true gift from god. I can say nothing but how welcome i felt in the office. She was very attentive and caring. She answered all my questions thoroughly and patiently. The whole staff were great. I already recommended her to my family and friends and they were all impressed. Dr. Elshaer rocks!!! We all love you.
What went well
No results
What could be improved
No results
Helpful
May 12, 2019
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Professional way in treatment
What went well
No results
What could be improved
No results
Helpful
May 12, 2019
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High level of performance and professional way of treating patients. Very productive staff and clean workplace. 10/10 recommended.
What went well
No results
What could be improved
No results
Helpful
May 12, 2019
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Dr. Elshaer is not only an amazing doctor but an amazing character too. I feel taken care of when doing my check ups with her. She is very informative and careful with all her patients and she makes sure her patients are comfortable at all times. The clinic is extremely clean and sanitary, equipment is new, and the staff is very friendly. Kingston New York is very lucky to have her!
What went well
No results
What could be improved
No results
Helpful
May 12, 2019
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Horrible! They try to make money any way they can by charging a LOT for products that cost half of the price anywhere else, and any other gastro would never recommend! An upper endoscopy every 6 months is NOT healthy!!! Obviously, she is not thinking of new ways to help patients, she just wants the cut from seeing a patient. Every time she did an upper endoscopy she "found something". After getting a few opinions, they never noted anything she said she did. Good luck getting your med records!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Kingston, NY – Nov 28, 2018
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About Me

biography

Dr. Reham Elshaer, MD is a gastroenterologist in Kingston, NY and has over 30 years of experience in the medical field. Dr. Elshaer has extensive experience in Esophageal Disorders and Pancreatic Disease. She graduated from Kuwait University in...read more
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Providence Hospital

    Fellowship Hospital
  • St Joseph Mercy Oakland Hospital

    Residency Hospital
  • Kuwait Ameri Hospital

    Internship Hospital
  • Kuwait University

    Medical School, 1992
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Elshaer is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Ulster Gastroenterology PLLC301 Hurley Ave Kingston, NY 12401
    1

    Affiliated Hospitals

    • Northern Dutchess Hospital

      6511 Spring Brook Ave
      Rhinebeck, NY 12572

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      3% higher than the national average

      81%
      Patients would recommend the hospital to friends and family

      12% higher than the national average

      View all patient feedback
    • Sharon Hospital

      50 Hospital Hill Rd
      Sharon, CT 06069
      Recipient of 1
      hospital award

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      3% higher than the national average

      82%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Margaretville Memorial Hospital

      42084 State Highway 28
      Margaretville, NY 12455

      How patients felt about the care they received at this hospital.

      97%
      Patients said their room and bathroom were always kept clean

      20% higher than the national average

      85%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality