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Dr. Raymond Rackley, MD

Dr. Raymond Rackley, MD

Urology*
35+ years of experience

Dr. Raymond Rackley, MD is a urologist in Cleveland, OH and has over 35 years of experience in the medical field. Dr. Rackley has extensive experience in Urinary Conditions. He graduated from Case Western Reserve University in 1989. He is affiliated with Cleveland Clinic. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 18 reviews 3.4 Star Rating (18 reviews)

Practice

9500 Euclid Ave Cleveland, OH 44195
Telehealth available

Make an Appointment

(800) 223-2273

At a Glance

  • Areas of Expertise
    Dr. Rackley specializes in the areas of Urogynecology & Reconstructive Pelvic Surgery & Urology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ • See hospitals
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Dr. Rackley's Reviews

Likelihood to recommend Dr. Rackley

3.4
18 ratings, 8 with a written review
5 star
56%
56%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
39%
39%

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Very respectful, capable, yet friendly and understanding. He has been a tremendous help to this 79-year off female patient with incontinence.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 14, 2022
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Outstanding. Doctor patient relationship. Bed side manor. Knowledge. Optimistic approach. All outstanding. I went to the CC to see Dr Rackley hoping for relief and left in happy shock. Happy tears. 25 years of pain with little to no answers. I feel he changed my life. Hands down recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Nov 13, 2019
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My mother, who is 84, saw Dr. Rackley for a severe vaginal prolapse. He tried to joke that it was hanging to her knees, was flippant and unprofessional. When my mother said she wants to avoid surgery, and asked for options such as therapy or support garments, he said " I can't help you," and then, " I don't have time for this". His level of unprofessionalism was astounding. My mother experienced extreme stress after seeing Dr. Rackley for the 5 minutes he spent with her.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
May 06, 2019
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I have been a patient of Dr Rackley for more than 10 yrs. I was diagnosed with a neurogenic bladder leaving me dependent on urinary catheters. After I cancelled a Botox injection, that does not help, has refused to refill my prescription for catheters. After 8 days of no response from staff or office I needed to start the process with my PCP. Without catheters I cannot urinate. I find it very shameful that he would not refill knowing I needed them for a medical necessity.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Dec 20, 2018
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Very professional. Takes time to explain as well as get the patient'safety input for the treatment plan. Answers your questions to your care completely. Fantastic bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Suzanne in Pittsburgh, PA – Mar 26, 2017
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Dr. Rackley is very understanding and explained my surgical options clearly. Dr. Rackley did not rush me. He took a lot of time addressing my concerns. He has a great bedside manner also. Dr. Rackley is a top-notch physician and has a very friendly staff working with him. Renee
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Renee in Cleveland, OH – Sep 02, 2016
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I couldn't disagree with the negative post from March 2016 more. Dr. Rackley is very professional and knowledgeable. I came to Dr. Rackley after being misdiagnosed by 2 other uroligists. I immediately felt confidence in him. He listened and explained my options. His associates also acted with the same professionalism. I would highly recommend Dr. Rackley andGlickman Glickman Urology for female specific issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dee in Northfield, OH – Aug 08, 2016
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Dr. Rackley demonstrated increasing levels of agitation in response to my clarification my disease process and treatment plan, at many times was inconsistent in explanation. After describing my chronic pain, Dr. described be as hostile and suggested I see a different Dr (which I did in during an immediate summary with the secretary) To sum, Rackley has very poor bedside manner and poor attitude. Gave 1 star because giving him 0 is not an option. I would not recommend him to my worst enemy.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
PaulaJ in Cleveland, OH – Mar 17, 2016
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Know Before You Go

About Me

biography

Dr. Raymond Rackley, MD is a urologist in Cleveland, OH and has over 35 years of experience in the medical field. Dr. Rackley has extensive experience in Urinary Conditions. He graduated from Case Western Reserve University in 1989. He is affiliated...read more

  • Urology

  • Urogynecology & Reconstructive Pelvic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Case Western Reserve University

    Medical School, 1989
American Board of Medical Specialties®
American Board of Urology®
- 
Urogynecology & Reconstructive Pelvic Surgery
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Cleveland Clinic9500 Euclid Ave Cleveland, OH 44195
1

Practice

CCF-Willoughby Hills Pharmacy2550 Som Center Rd Willoughby Hills, OH 44094
2

Practice

Cleveland Clinic Foundation26900 Cedar Rd Beachwood, OH 44122
3
Office2050 E 96th St Cleveland, OH 44106
4

Affiliated Hospitals

  • Cleveland Clinic

    9500 Euclid Ave
    Cleveland, OH 44195
    Recipient of 28
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality