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Dr. Raymond Chai, MD

Dr. Raymond Chai, MD

Ear, Nose, and Throat*
15+ years of experience
(212) 257-0031

Dr. Raymond Chai, MD is a head & neck surgery otolaryngologist in New York, NY and has over 15 years of experience in the medical field. Dr. Chai has extensive experience in Endocrine Surgical Procedures. He graduated from University of Pittsburgh School of Medicine in 2008. He is affiliated with medical facilities such as Mount Sinai West and Mount Sinai Morningside. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 49 reviews 4.9 Star Rating (49 reviews)
(212) 257-0031
Schedule Now
Accepting New PatientsTelehealth AvailableSecure Call
10 Union Sq E Frnt 5
New York, NY 10003

Dr. Chai is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • Patient Safety Excellence Award™ See hospitals

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Dr. Chai's Reviews

Likelihood to recommend Dr. Chai

4.9
49 ratings, 4 with a written review
5 star
92%
92%
4 star
6%
6%
3 star
0%
0%
2 star
2%
2%
1 star
0%
0%

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Parathyroid surgery
Dr. Chai is an excellent doctor and his exceptional team I am very grateful for the treatment I received and because thanks to his hands my surgery was a success. I liked that he explained the procedure to me properly and my care at home.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Milagros Cerda – Jul 20, 2024
Translated from the original Spanish.
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Dr. Chai and his front office staff are a breathe of fresh air in an otherwise nightmare facility. Mount Sinai Union Square is the McDonald's of healthcare now that the very corporate, very cookie cutter, very poor labor practice, Mount Sinai has purchased it and now has a monopoly on all the healthcare in lower Manhattan. So rare to find a good physician there. In Dr. Chai's office I forgot that I was in that awful facility.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Feb 24, 2018
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He saved my life. It's that simple. He not only is a phenominal doctor, his bedside manor is caring and composed. I have a strange case. But he and a team of other specialized surgeons performed a nine hour surgery To remove a tumor on my jaw at Beth Israel. I am now home and healing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Molly in Brooklyn, NY – Aug 26, 2016
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my wife had a nodule and test results came back that 10 percent chance it was positive. Dr. Chai told us not to worry that 60% of females get nodules and that she should get ultrasound in 6 months. I was very scared and Dr. Chai made us very happy. He is honest and caring doctor. I told him about my uncle whose voice box was removed and he even sent information to me and my uncle. He is a great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
S. FP in Brooklyn, NY – May 17, 2016
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About Me

biography

Dr. Raymond Chai, MD is a head & neck surgery otolaryngologist in New York, NY and has over 15 years of experience in the medical field. Dr. Chai has extensive experience in Endocrine Surgical Procedures. He graduated from University of Pittsburgh...read more

  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hospital Of The University Of Pennsylvania

    Fellowship Hospital, 2014

  • University Of Pittsburgh Medical Center (upmc)

    Residency Hospital, 2013

  • Upmc - Presbyterian

    Internship Hospital, 2009

  • University Of Pittsburgh School Of Medicine

    Medical School, 2008
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Chai is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Affiliated Hospitals

    • Mount Sinai Morningside

      1111 Amsterdam Ave
      New York, NY 10025
      Recipient of 24
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      79%
      Patients said they were given information about recovering at home

      5% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback

    • Mount Sinai West

      1000 10th Ave
      New York, NY 10019
      Recipient of 14
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

    • Mount Sinai Brooklyn

      3201 Kings Hwy
      Brooklyn, NY 11234
      Recipient of 4
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards
    Learn more about how Healthgrades measures Hospital Quality