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Dr. Rani Alexander, MD

Dr. Rani Alexander, MD

Family Medicine*
20+ years of experience

Dr. Rani Alexander, MD is a family medicine physician in West Boylston, MA and has over 20 years of experience in the medical field. She graduated from Boston University Chobanian & Avedisian School of Medicine in 2000. She is affiliated with medical facilities UMass Memorial Healthalliance-Clinton Hospital, Leominster Campus and UMass Memorial Medical Center-Memorial Campus. She is accepting new patients.

3.1 Star Rating
Based on 27 reviews 3.1 Star Rating (27 reviews)

West Boylston Family Medicine

242 Woodland St West Boylston, MA 01583

At a Glance

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Dr. Alexander's Reviews

Likelihood to recommend Dr. Alexander

3.1
27 ratings, 12 with a written review
5 star
41%
41%
4 star
15%
15%
3 star
0%
0%
2 star
4%
4%
1 star
41%
41%

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Excellent care
My husband and I have gone to her for years. She has always listened and acted upon our concerns. She’s taken us right in when we’ve had urgent health issues! She’s always showed us compassion and concern!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Jan 09, 2025
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AWFUL!
This dr seriously needs some help! I explained to her i was concerned about many issues and she told me that i was threatening her by saying possibilities of what could happen if she didnt help me. She then chased me out of her office and told me i need to find another doctor! Literally screaming at the top of her lungs chasing me out the door! Stay clear if you want good care! Also, continued to message me after she sent me a certified letter telling me i am no longer in her care!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 03, 2024
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Dr. Alexander is professional and caring. She acts quickly when a referral is needed and always takes the time to listen and explain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 30, 2021
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Don't expect the best customer service if Dr. Alexander's CMA is not at her best. I.E. abrupt, given the referral name of an MD with no phone number, and no address in email with instructions to call them with any questions. Perhaps it's true "a new customers get better customer service than a 20 year customer." Sad, and disappointing ... but it appears to be a reality.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
May 18, 2019
I usually do not respond to online reviews ... Read More
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Dr. Alexander is wonderful. She's kind and caring, as well as a skilled diagnostician, and treatment provider. She takes the time to listen to what I have to say. I'm grateful to have her. Her staff, Jessica and Karen, are simply amazing; promptly return phone calls, and/or emails, willingly go above and beyond to give a Red Carpet treatment for the patient. I cannot say enough good things about Dr. Alexander, Jessica, and Karen. I'll continue as her patient as long as she practices medicine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Tricia W. in Princeton, MA – Aug 25, 2018
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I would never recommend this doctor. She is by far the worst one I have ever encountered. She is abrupt, doesn't listen, didn't even pick up on a longstanding heart murmur, has zero sense of humor or bedside manner. She is condescending to anyone with a disability and is non communicative. I have filed a clinical complaint against her for all these reasons.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Worcester, MA – Nov 17, 2017
I am unable to respond to specifics but yes, we... Read More
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Finding a primary care physician who actually cares takes a long time I am very fortunate to have found Dr. Alexander and would recommend her to any of my friends or family.dr. Alexander has taken the time to understand my needs and that of my families due to her understanding and taking the time to understand my elements my quality of life has improved greatly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Worcester, MA – Sep 09, 2017
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I went to Dr. Alexander as a new patient after my primary care physician retired, and had the least thorough examination of my life. I stuck with her because the office is close to my home. I am prescribed a controlled substance, and was told "most people develop coping mechanisms by now", instead of being walked through treatment alternatives. I was billed close to $400 (after insurance) for a physical and one medication visit (required by Dr every 4 months). I would not recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Kate B in West Boylston – Jan 16, 2017
I am unable to discuss or verify case specifics... Read More
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Dr. Alexander was recommended to me by a co-worker, and I would recommend her to anyone. Its very easy to get an appointment. If you need a sick visit, and she isn't available, they will gladly schedule you with someone else in the office. she's very straight and to the point, doesn't sugar coat. Great doctor - I am always in and out of her office within a very short period of time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Holden – Jun 15, 2016
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One of the best doctor I have had. Would recommend anyone who needs a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
John in Holden, MA – Apr 26, 2016
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I have ADD and take stimulants but have managed my medication well for several years, always ending up with extras left at the end of each month because I'm consciously trying to avoid building a tolerance or becoming dependent, but as soon as she found out she began treating me like I was a crackhead! She flat out accused me of abusing my medication on my FIRST visit to her, was extremely insulting, and ignored everything else I said - the real concerns I went to her for were unaddressed.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Worcester, MA – Apr 08, 2016
I am unable to discuss specifics due to privacy... Read More
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She doesn't care about you! They are a money making machine. Getting as many patients in and out per day as possible. My sister with Memory Loss Issues went in for her physical and Dr. Alexander didn't even acknowledge that she was struggling to answer the Doctor's questions. When I went to see her for extreme headaches she yawned through my entire appt. and seemed totally bored through out my 10 min appt. The staff seems bored, as well. No smiles - just attitude.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
John Doe in West Boylston, MA – Jan 18, 2016
I've never been able to verify the authenticity... Read More
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About Me

care philosophy

I am a board-certified family physician who has extensive experience in dealing with all stages of life  from newborns to geriatrics.   My special interests include adolescent medicine and women's health.  I believe in practicing...read more

biography

I am a board-certified family physician who has extensive experience in dealing with all stages of life  from newborns to geriatrics.   My special interests include adolescent medicine and women's health.  I believe in practicing...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Sthrn Ca

    Fellowship Hospital, 2004
  • Rush U/il Masonic Fam Prac

    Residency Hospital, 2003
  • Boston University Chobanian & Avedisian School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

West Boylston Family Medicine

West Boylston Family Medicine242 Woodland St West Boylston, MA 01583
1

Affiliated Hospitals

  • UMass Memorial Healthalliance-Clinton Hospital, Leominster Campus

    60 Hospital Rd
    Leominster, MA 01453
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • UMass Memorial Medical Center-Memorial Campus

    119 Belmont St
    Worcester, MA 01605
    Recipient of 3
    hospital awards
Learn more about how Healthgrades measures Hospital Quality