Dr. Randall Ow, MD

I had a nose bleed on and off for thee days ... the last day My son took to the ER at 3 am in morning to( MERCY SAN JUAN MEDICAL CENTER CARMICHAEL CA) after a few hours of waiting did a few blood tests ..the doc gave me an Efrin spry or gave me the option of putting a balloon in my nose...and a $880 Bill ...I want home with the same nose bleed !!! before this my primary doctor referred me to specialist .... I googled the address and want to them .....The team at ENT Hesitated at first with no appointment ...but DR Ow agreed to see me with the situation that I was in ...it took 10 min to do the paper work and than I was in the med room ! He cauterized two blood vessels to stop the nose bleed . I like to thank the hole great Team at Sutter ENT and specially Dr .Ow for the human kindness I saw .

This was my 1st & very urgent visit with Dr Ow and his staff. They are -all- Great ESPECIALLY Dr Ow. The Exact Kind of Dr you want when you have ear hearing trauma or needs. Extremely knowledge across a breadth of medial issues that can affect hearing (there are a lot!). Check in was easy of course and DJ the Audio Specialist helped me thru the ear tests as I didn't "Get it Right" the first time, & he was patient and was just really good at helping me out to complete the test. Really a Good Guy. And Alvina who did the interview questions, really awesome, easy, explained all. Robin (I think that was his name?), was a PA aiding Dr. Ow directly & was great at answering all the questions I had. I highly recommend Dr Ow and his Awesome Team. I was nervous with this new hearing trauma & Dr Ow explained the choices the possible outcomes and helped me choose the best plan of action. I'd Do It Again. Probably the BEST Dr experience I've ever had (I have had many!) Thank you So Much.

Dr. Oh and his team are very thorough and take the time to answer all questions. He went above and beyond to let my daughter observe a procedure (with the other patient's consent of course!) so she could understand what it entailed before making the decision to move forward. Highly recommend!

Horrible experience!! He charted that he explained all procedures and risks for our 3 year olds ear tube surgery when he did in fact not explain a single thing. Flat out lies to cover himself. He was very rushed and seemed more interested in billing authorizations than our 3 year olds care with his chronic ear infections. I wouldn't trust this guy with my cat let alone my child...

Short wait to get appointment, office well organized, quality time with physician, clear plan of treatment after reviewing test results.

Stellar visit, staff and doctor! Dr. Ow is a brilliant surgeon/physician and caring and fun -- trust him with my life!

Terrific. Dr. Ow is a great Dr.

Dr. Ow was helpful in answering health questions I had with my throat and ears. Dr. Ow did a a safe cleaning of my inner ear(s) were I have a problem with "wax build-up".

Everyone was very nice. Dr Ow was quick and thorough.

Dr Ow always takes the time no matter how much you need to answer all your questions. He has been a light in some dark times.

I really appreciated Dr. Ow listening to me and asking clarifying questions. He was interested in getting to the root of what my top symptoms are and how to approach treatment that will get me some relief.

Dr Ow listened to all my concerns and developed a plan to address it. I felt he should do it one way but he insisted to do it the way to have the best results. He was right. I guess that’s why he’s the Dr and I’m not

The best of the best. Doctor Ow is really awesome. I had a surgery and I trust only him for my check up and my ear cleaning

Dr Ow addressed all my issues.

Professional, kind, good listening skills re: Dr. Ow and his office staff.

Nothing but good vibes in his office and with his helpers!

Dr. Ow is efficient, caring, and explains details well.

Chronic Sinus infections, nasal polyps. Dr. Ow is current on new therapies to manage complex sinus conditions. He listens to his patients and takes the time to explain what is causing underlying problems, and possible treatment options. (Both surgical and non- surgical options)

After 15 years of misery, not being able to breath,eat,smell or eat( try to eat with your nose pinched off, not fun) I was first introduced to DR.Ow through a clinical trial study for nasal. My hopes never get to high with all the past procedures,pills and spays that’s where only short term bandages. After half a year of no results from the study, Dr. Ow would encouraged me to stick it out. The next half of the study a apparently received the new drug and not a placebo, I had almost immediate results. The next 6 months where fantastic as the trial came to a end. The best part of this is how hard Dr. Ow worked with my insurance company and the drug companys to get me continued support. My polyps have shrunk down to almost nothing, I haven’t had sinusitis senses I started. No matter what your condition is, this man has a deep down concern to help. I would ( and do) recommend his services all my friends and family. I’m a new man. Thank you sooo much Dr. Ow.

During my visit, I explained my issue to the assistant and she explained to the doctor. I could hear the doctor standing outside my room while assistant was explaining. Just listening to the assistant he made his mind that nothing is wrong and not even talking to me. He came said nothing is wrong and he was in a rush to go back. Only spent like 5 min and left. They charge so much money by billing insurance a complex visit but they dont spend required time and dont listen to patient. A patient comes only to see a dr and spend money when they have some issue, its so unethical for the doctors to mint money and not provide required service.