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Dr. Rachel Hailey, MD

Dr. Rachel Hailey, MD

Family Medicine*

Dr. Rachel Hailey, MD is a family medicine physician in Lees Summit, MO. She is affiliated with Lee's Summit Medical Center. She is not accepting new patients.

5 Star Rating
Based on 54 reviews 5 Star Rating (54 reviews)

Family Health Specialists of Lee's Summit

2000 SE Blue Pkwy Ste 270B Lees Summit, MO 64063
Telehealth available
Patient Favorite Award

Dr. Hailey is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hailey's Reviews

Likelihood to recommend Dr. Hailey

5.0
54 ratings, 36 with a written review
5 star
98%
98%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Dr Hailey is very helpful and takes care of my whole family
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 14, 2020
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From the staff to the doctor herself, everyone was efficient, courteous and wholly engaged in my visit. For the first time in a long time, I felt that Dr. Hailey was a Primary care physician that would be involved in my whole spectrum of care in an active manner. Very down to earth and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 07, 2020
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I am amazed with each office visit I have with Dr, Hailey. Dr. Hailey is always very thorough in her exams and follow up. The visit feels almost as though I am the only patient she needs to see during the day. She takes the time to listen and respond to my concerns and condition. It is usually difficult to get an appoint with her if one is not made in advance. I believe she is only M.D. in the office. She will always arrange a last minute appointment with a nurse practitioner however and if the nurse finds a need she will consult with Dr. Hailey immediately. I have never experienced a primary care doctor more pleasant, more attentive or professional than Doctor Rachel Hailey.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Larry Bradshaw – Jul 03, 2020
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Dr. Hailey always spends plenty of time with me when in the office. She is very thorough , patient & always answers all of my questions. She is very personable & easy to talk to. If needed, she doesn’t hesitate to send you to a specialist. I love having her as my doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jan Higdon – May 16, 2020
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Dr. Hailey is the best!!!!! She is kind, caring, and truly listens. I never have to wait at my appointments. I highly recommend her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Michele Uttley – May 06, 2020
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I had my 1st telehealth visit Dr. Hailey last week. It was very nice, because I didn't need to be physically checked,so it worked out really well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Pamela Fowler – May 05, 2020
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Excellent doctor, she cares about her patients and takes the time to listen to them and do her very best to answer questions and help them any way she can. The whole office staff is friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna Carrel – Apr 23, 2020
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She is very friendly, patient, and caring about you. She is also very knowledgeable and exercises her professional judgement accurately. She respects everyone and makes you feel like not just a patient but also a friend. Our whole family members are her patients right now as we trust her very much!.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Fu Zhuo – Apr 08, 2020
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My visit to Dr. Hailey and her office was, as always, a pleasant and highly professional, caring experience. Her staff from entry to making the next appointment is wonderful, with a caring team. Dr. Hailey has been my primary for many years as well to my mother. I haven't ever been cared for by a more talented and caring physician , EVER! Dr. Hailey takes care of the patients entire picture including her patients life and overall well being. She is the ideal family physician, talented, a caring heart and and overall family physician everyone deserves .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bob Hill – Feb 04, 2020
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As always, the most professional Dr. I have ever had. She is quick to discover problems I have and has never proscribed an action to fix it that did not work. She is a true and caring Dr. who really cares about her patients. A truly great healer!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Larry Boyd – Jan 24, 2020
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Office found time to squeeze me in due to absence of usual providers. Needing help with getting a different prescription than ER had suggested. In midst of critical diagnosis and needing prescription quickly. To the point and helpful getting things worked out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LeAnne Wilson – Jan 24, 2020
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Great staff, always courteous and professional. I would highly recommend this practice!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jenny Patten – Jan 14, 2020
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Dr. Hailey has been my entire family’s primary care physician for many years. She is an amazing doctor, knowledgeable and caring. I trust her implicitly. Her staff is great and very responsive when I call the clinic. I’ve also seen the two NP’s in the clinic and they are great as well. Highly recommend this clinic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 14, 2020
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Rachel Hailey is probably the most caring and knowledgeable Dr. that I have ever had for my family care physician. She takes the time to explain your health issues and a plan of how she is going to help you deal with them. Her referrals, if needed, are always with a Dr. that is of the same high quality that she is! I would highly recommend her if you are looking for a great family care physician. She will always have you best interest at heart.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Charles Russell Childress – Dec 20, 2019
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I am thankful for the wonderful care that Dr. Hailey has provided. Dr. Hailey is an exceptional physician and person. She is knowledgeable, professional, caring, respectful, personable, and down to earth. I also appreciate the friendly and helpful care from the entire office staff at Family Heath Specialists of Lee’s Summit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie Ferguson – Nov 25, 2019
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Dr. Hailey is the best. She listens intently to all issues and devises a plan to address them. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Doug Hasty – Sep 01, 2019
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Absolutely I would recommend Dr. Hailey. Personable, professional, kind and listens to patients every word.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mario Marron in KCMO 64154, MO – Aug 08, 2019
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She listens to you. She takes the time you need even when I am sure she has others waiting she is concerned for YOU. Five stars
What went well
No results
What could be improved
No results
Helpful
Apr 23, 2019
Our practice aims to deliver the highest quality... Read More
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Dr. Hailey always treats me and my family with respect, privacy, and concern. She is not rushed and takes her time each and every time to address any concerns. Her staff also addresses every need. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lees Summit, MO – Oct 07, 2018
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Can I just say, she is by far the best physician I have ever had and I have had several over the years.. She is always busy but takes time out of her busy schedule to always get back to me in a timely manner. She is great at what she does and I am appreciative that she always puts me first..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deb in Lone Jack, Mo – May 28, 2018
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About Me

Watch Dr. Hailey's Video

care philosophy

I am a member of Midwest Physicians, an integrated, multi-specialty group that strives to provide high quality, compassionate healthcare in a caring, affordable, timely and accessible manner. Our doctors collaborate with patients, their physician...read more

biography

Rachel Hailey, MD is a board-certified family medicine physician with Family Health Specialists of Lee's Summit in Lee's Summit, MO. Dr. Hailey's professional interests include women's health issues such as colposcopy, joint injections, and minor...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Missouri–kansas City School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Hailey is a patient favorite Family Medicine Physician

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    Locations

    Family Health Specialists of Lee's Summit

    Family Health Specialists of Lee's Summit2000 SE Blue Pkwy Ste 270B Lees Summit, MO 64063
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions