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Dr. Rachel Gilbert, MD

Dr. Rachel Gilbert, MD

Family Medicine*

Dr. Rachel Gilbert, MD is a family medicine physician in West Hartford, CT. She is affiliated with Hartford Hospital. She is accepting new patients.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

ProHealth Physicians of West Hartford

631 S Quaker Ln West Hartford, CT 06110

At a Glance

  • Area of Expertise
    Dr. Gilbert specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Gilbert's Reviews

Likelihood to recommend Dr. Gilbert

3.4
5 ratings, 4 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Good follow up
Her follow up has been great. She called to be sure I was set up with the specialist I needed to see urgently.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 12, 2025
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Excellent care
Dr. Gilbert’s bedside manner and level of care is excellent. Most of all - she listens and clearly cares!She’s always timely with her follow up. I have been a patient of hers for two years now. She takes care of multiple members of my family. I could not recommend her more.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary – Nov 02, 2024
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Caring, professional
Dr. Gilbert is a pleasant, compassionate and well-informed physician. I have been seeing a NP for many years, but as my age and health problems increased, I felt that it was time to seek the care of a physician. Dr. Gilbert did a deep dive into my health history, established goals and reduced my med list considerably. She’s very personable and explains things on my level. I’ve recommended her to all my friends and family for good reason.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bill W – Oct 24, 2024
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Extremely unprofessional
I had a very unpleasant first meeting with Dr. Gilbert after my provider of many years moved. In less than 10min she attacked me about medication I was prescribed, and after I left, wrote a very unprofessional note in my chart, where she continued to disparage me and mock my character as a patient. I reported it all to her superiors and very shortly thereafter, she left that practice. I have never left a bad review for a doctor, but I would leave a negative one star if possible for Dr. Gilbert.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jul 30, 2024
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Leave a review

How was your experience with Dr. Gilbert?

About Me

care philosophy

Dr. Gilbert provides compassionate and respectful care as she treats every patient as if they were part of his own family.

biography

Rachel Gilbert, MD, DABFM, practices family medicine at Willis Knighton Quick Care, part of Willis Knighton Health in northwest Louisiana. After graduation from Mississippi State University, Dr. Gilbert earned her Doctor of Medicine degree at University...read more
  • Family Medicine

  • Urgent Care Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Mississippi / Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

ProHealth Physicians of West Hartford

ProHealth Physicians of West Hartford631 S Quaker Ln West Hartford, CT 06110
1

Practice

Lsuhsc Shreveport1501 Kings Hwy Shreveport, LA 71103
2

WK Quick Care Urgent Care Center - Bossier

WK Quick Care Urgent Care Center - Bossier2400 Hospital Dr Ste 310 Bossier City, LA 71111
3
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 7:00pm
    • Tue: 7:00am - 7:00pm
    • Wed: 7:00am - 7:00pm
    • Thu: 7:00am - 7:00pm
    • Fri: 7:00am - 7:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Hartford Hospital

    80 Seymour St
    Hartford, CT 06102
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Surgical Care Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality