Dr. Priscilla Luke, MD

Ophthalmology*FemaleAge 43

Ophthalmology*

Dr. Priscilla Luke, MD is an ophthalmologist in San Bernardino, CA and has over 15 years of experience in the medical field. She graduated from Loma Linda University School of Medicine in 2007. She is accepting new patients.

Dr. Priscilla Luke, MD

Practice

399 E Highland Ave San Bernardino, CA 92404

Accepting new patients

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Dr. Luke's Reviews

Likelihood to recommend Dr. Luke

3.6
41 ratings, 17 with a written review
5 star
61%
61%
4 star
5%
5%
3 star
2%
2%
2 star
0%
0%
1 star
32%
32%

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Terrible un-prepared
My cataract surgery was horrible. Luke had to be told by someone in the room, “most drs set axis. at 30” setting axis with laser stigmatism correction is extremely important. Consequently, I still have astigmatism.. I feel axis was set wrong. Shannon the surgery coordinator called me before my surgery and told me if I paid 2700 dollars extra I wouldn’t need glasses or contacts so I paid the money. Now I have to wear glasses n a contact. Cataract and laser surgery went so bad. I had extreme pain for a week n pain for for two more weeks. My eye was swollen n inflamed. Luke sent me to another Dr the day following my surgery. I never even saw Luke on my surgery day. She never saw me before or after. Made many calls to her and Shannon but neither would return my calls. I would steer clear of both of them.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jerome warf – Mar 30, 2025
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First Rate Surgeon
Dr. Priscilla Luke performed cataract surgery on my left eye about a year and a half ago, and the results were superb. The change in my vision was immediate, and it got even better over time. There were no problems whatsoever. I would highly recommend her as a more than competent ophthalmologist. I hated when she left the Upland office. I never got a chance to thank her. Dr. Luke, if you see this post, I would like to thank you for your excellent work and professional services.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 22, 2024
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Appt delays
I was very happy with Dr. Luke, however was not happy with Azul Eye in Redlands or Shannon the surgery coordinator. I had cataract surgery in March of 2023, after waiting 13 months. I was assured by the surgery coordinator I would b able to schedule my next cataract surgery 1 or 2 months after the first. I wasn’t able to get a second surgery appt for 8 months out. When I called to confirm 2 weeks before the surgery, I was told Dr. Luke was on leave and they were not sure when she would b returning. I had called Shannon, the surgery coordinator, several times with no call back. It will b almost 2 years with no second surgery scheduled as of yet. I’m Really not happy.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Toni Blum – Dec 11, 2023
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Appointments scheduled
The doctor change the schedule all the time, no very consistent. No back doctor, they take a long time to re-schedule appointments. The text messages are only automated, never answer back.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Lidio Alomo – Sep 25, 2023
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I appreciate her care. She took the time to address my concerns in a way I could understand.I have one concern: my appointment kept getting canceled leaving me to wait several months before being seen.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Sep 14, 2023
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Somewhat rude
Dr. Luke's assistant is very nice
What went well
No results
What could be improved
No results
Helpful
Sep 08, 2023
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I was in and out in less than an hour, but didn't feel rushed or hurried. All my questions were answered.
What went well
No results
What could be improved
No results
Helpful
Sendai Parker – Sep 02, 2023
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Liked Dr Luke very much
The PA I saw before seeing Dr Luke was very nice and helpful. Answered all my questions
What went well
No results
What could be improved
No results
Helpful
Sherry Sampson – Aug 30, 2023
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Spectacular service!
I am really gratefully with Dr. Luke.She’s very nice and professional!I really recommend her!Thank you very much.
What went well
No results
What could be improved
No results
Helpful
Aug 26, 2023
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She is kind and very professional
What went well
No results
What could be improved
No results
Helpful
Aug 24, 2023
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Great care.
My previous experience was great and that is why I will be following up with her for my next eye care. Thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2023
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Dr. Luke messed up my cataract surgery. Since the time I had it, I see halos and starbursts when driving at night. I also see a line in the corner of my eye, like an eyelash that’s ready to fall. I cannot recommend her.
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
4 others found this helpful
Helpful
Ed – Oct 14, 2020
Hi Ed, I'm sorry to hear about your experience. ... Read More
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I do not understand the negative comments that others have made Dr. Luke has been a great help in my recovery from two cataract removals. Dr. Luke is a wonderful professional. Dennis Beckner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dennis Beckner in Fontana, CA – Jun 06, 2019
Thank you, Dennis, for your kind words. Hope you... Read More
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I have seen Dr. Luke on two occasions and was very pleased with her professionalism and concerns for the patient. She will explain any questions you have in great details so you can understand. I don’t normally do reviews but after reading the negative ones, I had to do this review. I would recommend Dr Luke to anyone without hesitation!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bill Lambeth in Glendora, CA – Jun 19, 2018
Dr. Luke's Reply –
Thank you, Bill. I hope all is well.
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She does not care about how she treats her patients. My son is developmentally delayed and she has no consideration and no patience. I would not recommend her to anyone. I am finding another as soon as possible. She needs to grow up and figure out what type of occupation she wants to work at. Because of her manner and arrogance she needs to find another type of job. She should be grateful that the Lord has blessed her with the capability to help others. The Lord is watching her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Frankie in Chino, CA – Jul 19, 2017
I have recently discovered this comment. I am so... Read More
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Treated me and my husband like trash, does not adhere to oath taken by Dr's. Would NEVER recommend to anyone. Walked out bewildered by how she became a Dr and do not believe she should be allowed to practice on any living creature. Paid money to see her and she refused to even listen, talk to or examine my husband.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Hesperia, CA – Jul 16, 2017
Thank you for taking the time to write a comment.... Read More
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Terrible Dr. Waited weeks to see her. She had another Dr fill in and when I asked if I would be seeing Dr Luke at all he became rude, made comments about possible glaucoma, refused to answer any questions about why he mentioned glaucoma. Didn't explain what he was doing while shoving a crystal in my eyes. Dr Luke finally came, did not introduce herself, said we will get you out of here in a few minutes nothing is wrong with your eyes. Never examined me. Rude, dismissive, waste of time and money.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
San Bernardino, CA – Jul 16, 2017
I apologize for your experience. The university... Read More
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About Me

care philosophy

I believe in whole person care which encompasses physical, mental, and spiritual well-being.

biography

A native of southern California, Dr. Luke's extensive training and education brought her experiences both nationwide and abroad internationally.  Dr. Luke has been recognized as one of Inland Empire's Top Doctors (featured in Inland Empire...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Comprehensive Chief Year

    Fellowship Hospital, 2014
  • Loma Linda University

    Residency Hospital, 2012
  • New York Medical College

    Residency Hospital, 2010
  • Loma Linda University Medical Center

    Internship Hospital, 2008
  • Loma Linda University School Of Medicine

    Medical School, 2007
  • Ucla

    Undergraduate School, 2003
  • University Of California At Los Angeles

    Undergraduate School, 2003
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Dewar Medical Group Inc.399 E Highland Ave San Bernardino, CA 92404
1
Office9170 Haven Ave Ste 102 Rancho Cucamonga, CA 91730
2

Practice

California Eye Specialists Medical Group Inc.2619 E Colorado Blvd # 150 Pasadena, CA 91107
3

Practice

Office1845 W Redlands Blvd Ste 101 Redlands, CA 92373
4